
The New Babylon Honda
West Babylon, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,315 reviews
Vanessa was very sweet and thoughtful. Will definitely recommend people I know to go there. Will definitely recommend people I know to go there. More
Steven Ferchak was excellent. He listened to my concerns, was thorough and most of all his communication was perfect. He promised to call me the day I dropped off the vehicle. He listened to my concerns, was thorough and most of all his communication was perfect. He promised to call me the day I dropped off the vehicle. I heard from him later that day. He informed me that the vehicle was checked out and was part of a recall. He let me know the part was in stock and it would be completed within 1-2 days. Next thing I know, Steven called me the next day, informing me that the job was complete, there was no charge and the time that the vehicle could be picked up till. Perfect, from start to finish. I will certainly be looking to come back to Babylon Honda and look for Steven again in the future. More
It was very well done. I will be back. Everyone was great and respectful .nice place I will be back. Everyone was great and respectful .nice place More
He was very informative on what had to be done on the car besides the recal! I was very satisfied with the work and didn’t have to wait long besides the recal! I was very satisfied with the work and didn’t have to wait long More
Everybody, there was very nice and helpful. The adviser was very helpful Explain to me everything that it was going to be done in my car. The adviser was very helpful Explain to me everything that it was going to be done in my car. More
Abraham did a super job keeping me informed of the work, the process, the progress. the process, the progress. More
Great experience and pleasant staff ! Everyone there was very friendly and knowledgeable. I recommend the dealership highly. Everyone there was very friendly and knowledgeable. I recommend the dealership highly. More
Very pleasant experience with sales person buying a certified pre-owned car will recommend Dealer sales person certified pre-owned car will recommend Dealer sales person More
They were very informative of my vehicles waranties and helped resolve my issues car was fine after helped resolve my issues car was fine after More
This dealership gave me the run around regarding price and honest upfront answers. I know car buying is a game but Babylon Honda was absolutely ridiculous. All I wanted to know was the out the door price and honest upfront answers. I know car buying is a game but Babylon Honda was absolutely ridiculous. All I wanted to know was the out the door price of the car and how much the percentage rate would be if I financed. I was in that dealership 3 times for hours. The 2nd time I wanted to buy the car but I was not being told the percentage rate on the car. I was told a finance manager had to run the numbers and he wasn’t available. Meanwhile it was a Saturday at a dealership I know a finance manager was available. Come to find out when I bought the car a week later the finance manager mentioned he was in fact available the day I was there to have my questions answered. I was also told the car I wanted wasnt available and they had to order it. I had to reached out to inquire if the car came in. When I showed up to purchase I found out that the car that arrived wasn’t the car I expected. It had a trailer hitch and other bells and whistles I didnt want to pay for or need. The kicker is I did not pay for the trailer hitch but I was not happy the car I received had 140miles on it while the entire time this same car was on the Babylon Honda lot and only had 30miles on it. I honestly didn’t complain about this bc I just wanted to get the car buying over with and forget dealing with the dealership all together. The NEW Babylon Honda needs to get their act together and learn how to listen to their potential car buyers and answer them honestly. Also I was told Jules was a manager who I dealt with at some point but I just saw on this review page he is under the Sales team. I am now questioning the honesty at this dealership even more so than I did last week. I ended up dealing with Andre who did not listen and was not helpful. He kept telling me I needed to head into the dealership to have my finance questions answered yet I was there days prior and was told no finance manager was available to run my credit which as I wrote earlier he was available that day. I find it an absolute joke I cant get simple questions answered via phone. I have friends who purchase cars via email. The NEW Babylon Honda needs to get up to date in 2025. More