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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,369 Reviews
Welcome to Babylon Honda – Your Full-Service Automotive Destination! Showroom: 650 W. Montauk Hwy, Babylon, NY Elite Express Service Center: 100 Evergreen Street (¾ mile north) At Babylon Honda, we are proud to offer a comprehensive automotive experience—from exceptional sales to top-tier service. ?? New & Pre-Owned Vehicle Sales Our dealership features a wide selection of new Honda models—from reliable sedans like the Civic and Accord to versatile SUVs like the CR-V and Pilot. In addition to new vehicles, we offer a diverse inventory of quality pre-owned Hondas as well as off-brand models that have been thoroughly inspected for value and performance. Our seasoned team of sales professionals is dedicated to helping you find the perfect vehicle for your lifestyle and budget—without pressure, just expert guidance and honest answers. ?? Elite Express Service Center – Now Open! Located just minutes from the showroom at 100 Evergreen Street, our state-of-the-art Service and Parts Facility is designed for comfort, speed, and efficiency. We proudly offer: Luxury customer lounge with complimentary Wi-Fi & coffee Express maintenance with no appointment needed Over 30 service bays for prompt repairs ASE-certified, factory-trained Honda technicians Valet greeters to assist upon arrival Extended hours for your convenience Competitive price matching with other Honda dealers One of Long Island’s largest Honda parts inventories A modern, clean, and welcoming environment Whether you're buying, leasing, trading, or servicing, we invite you to experience the finest customer care on Long Island—right here at Babylon Honda.
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,369 reviews

August 20, 2025

The staff is pleasant and knowledgeable. They listened to my concerns and had my car fixed within a day More

by PIOWICZ187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

The New Babylon Honda responded

PIOWICZ187, thank you for your review! We’re so glad to hear our team listened to your concerns and was able to get your car taken care of so quickly. At The New Babylon Honda, we always aim to provide knowledgeable, efficient, and friendly service, and we’re happy we could deliver that for you. We appreciate your trust and look forward to serving you again!

August 19, 2025

was very informative and kept me updated. was clear in estimating time of wait and answered my questions More

by LUZ.URIAS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

The New Babylon Honda responded

LUZ.URIAS4, thank you for your kind words! We’re glad to hear our team kept you informed, set clear expectations, and answered all your questions. At The New Babylon Honda, we believe communication is key to great service, and we’re happy we could provide that for you. We appreciate your trust and look forward to assisting you again!

August 17, 2025

Vanessa is very responsive and helpful. The check out receptionist was very courteous and professional More

by shelleywinter6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout Receptionist Miss Paez
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Aug 25, 2025 -

The New Babylon Honda responded

shelleywinter6, thank you for sharing your experience! We’re so pleased to hear that Vanessa was responsive and helpful, and that our checkout receptionist treated you with courtesy and professionalism. At The New Babylon Honda, we’re committed to providing excellent service at every step, and it’s wonderful to know our team made a positive impression. We truly appreciate your feedback and look forward to serving you again!

August 15, 2025

For the most part I was satisfied with the service. The only thing I would suggest is informing the person on the total price due. I was a bit surprised at the end to get a higher price than I expecte More

by mlombardo_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

The New Babylon Honda responded

Thank you for your feedback and for being a Verified Customer! We’re glad to hear you were mostly satisfied with your service experience. We do apologize for any surprise regarding the final cost — clear communication is very important to us, and we’ll be sure to share your suggestion with our team so we can improve. We truly appreciate your input and the opportunity to serve you, and we look forward to providing an even better experience next time at Babylon Honda!

August 15, 2025

Easy to make an appointment. Work was done quickly. First service was complimentary and at no cost More

by GARYJGISONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

The New Babylon Honda responded

Thank you, Gary, for your review and for being a Verified Customer! We’re glad to hear that scheduling your appointment was simple and that your first service went smoothly. It’s great to know you enjoyed the complimentary service, and we look forward to continuing to take care of your vehicle here at Babylon Honda!

August 14, 2025

I have been waiting for car mats unless I order them myself I will never get them. They keep telling me they will get back to me and still no call. They got the sale and just don’t care about the custom More

by pegpowers139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Alcindor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Buckvar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Aug 18, 2025 -

The New Babylon Honda responded

Hello Peg, We sincerely apologize for the frustration this situation has caused you. We did provide you with mats, but unfortunately, they did not fit your vehicle as expected. Since then, our team has been in constant communication with you to find a proper resolution. Please know that we are committed to getting this right and ensuring you receive the correct mats for your car. Your satisfaction is very important to us, and we appreciate your patience as we work to resolve this matter. — The New Babylon Honda Team

August 14, 2025

I am very happy I went to Babylon Honda because now I have the Honda Prologue which is a very nice electrical vehicle and the people very friendly More

by fmartinod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jules Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peterson Besson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilari Padilla-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Link excellent agent
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Aug 18, 2025 -

The New Babylon Honda responded

Hello, We’re so glad to hear you’re enjoying your new Honda Prologue! It’s a wonderful vehicle, and we’re thrilled that you had such a positive experience with our friendly team here at Babylon Honda. Thank you for choosing us, and we wish you many happy miles in your new EV! — The New Babylon Honda Team

August 12, 2025

There’s nothing “new” about The New Babylon Honda. They’re crooks, from the sales to the service department. I brought my 2018 CRV in for a recall repair of my fuel pump and in return, got back a CR More

by afg034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Ferchak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

The New Babylon Honda responded

Hello, We’re very sorry to hear about your experience and the frustration this has caused. While we did complete the recall repair and addressed the fuel pump concern at no cost, we understand you feel additional issues were not handled to your satisfaction. It’s never our intention for any customer to leave feeling dissatisfied, and we regret that this situation left you with that impression. We take feedback like yours seriously and will be reviewing the matter further with our service team. We would also welcome the opportunity to discuss your concerns directly and work toward a resolution. Please contact our service management team at your earliest convenience so we can assist further. — The New Babylon Honda Team

Aug 18, 2025 -

afg034 responded

The service management team WAS contacted while my car was at the service center. They didn’t once reach out or offer a solution. My car was ready early so I could take it elsewhere but was told by my advisor to hold off on pickup because he wanted to talk to the manager regarding this issue. We were ignored for 3 hours after that. I have since had the car repaired and consulted two separate mechanics regarding this issue. They BOTH agree Babylon Honda’s negligence caused further issue to my car.

August 12, 2025

This dealer is the kindest, proffesional and on the ball so to speak. Akwats keeping us updated as work progresses. I would not take my car anywhere else!!❤️❤️❤️ More

by LORRUS963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaneen Foulke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tajrik Foulke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

The New Babylon Honda responded

Hello, Thank you so much for your kind words! We’re thrilled to know you feel well taken care of and kept updated throughout the process. Your trust and loyalty mean a lot to us, and we’re honored to be your go-to dealership. ❤️ — The New Babylon Honda Team

August 11, 2025

Fast service. Superb work. Clear Communication. In and out! Never shady, always honest and looking to help whenever possible. More

by marioi411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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