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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,272 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,272 reviews

March 24, 2025

Great experience all around. Everyone was helpful and friendly and no one was pushy. Wewill be recommending them to our friends More

by jvale91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

The New Babylon Honda responded

Hi jvale91, Thank you for sharing your positive experience with us! We’re thrilled to hear that you had a great experience and felt supported by our team without any pressure. We truly appreciate your kind words and your willingness to recommend us to your friends! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

March 23, 2025

Easy to schedule service. Knowledgeable provide options clearly explain charges time frames for completion offer a ride or loaner if needed More

by Katward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
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Mar 25, 2025 -

The New Babylon Honda responded

Hi Katward1, Thank you for taking the time to share your experience! We’re glad to hear that scheduling your service was easy and that our team was able to provide clear options, explain charges, and ensure everything was handled smoothly. We’re always here to help with rides or loaner vehicles to make your experience as convenient as possible. We appreciate your feedback and look forward to continuing to serve you in the future!

March 23, 2025

Not a pleasant experience. ... Typical dealer minipulation trying to trick you into spending more money than you want to. Also they hit your credit twice for one loan. I bought More

by kevinbrrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy Francis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

After we finished and I left with my car one of the girls tried to call me and left a message stating “ you just got serviced here we need you to urgently call us back “ I panicked when I saw it and called a More

by Mobriwaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

The New Babylon Honda responded

"Hi Mobriwaddell, Thank you for sharing your experience with us, and we apologize for the confusion and frustration you experienced. We completely understand how receiving an urgent message could cause unnecessary stress, and that was certainly not our intention. We will review this communication process to ensure it’s more clear moving forward. We are also sorry to hear that your experience with the initial service was less than pleasant. We pride ourselves on providing excellent customer service, and we’ll work with our team to address this feedback. On a positive note, we’re glad to hear that our mechanics provided great service. Your feedback is invaluable as we strive to improve every aspect of our business. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out to us directly." This response acknowledges the concerns, shows empathy, and reassures the customer that their feedback is being taken seriously.

March 19, 2025

They serviced me Like a king. I was extremely happy with them. I’d highly recommend them More

by SHLOMIESTAHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alcindor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Shlomie! We're thrilled to hear that you had such a great experience with us. Your recommendation means the world to us. We look forward to serving you again soon!

March 19, 2025

I would highly recommend buying your Honda from this store. My salesperson was nice but the gentleman that did my finance was so professional and understood my credit situation without judgement. Mr Jac More

by bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience, Bella! We're so glad to hear that Mr. Jack and our team made your purchase memorable and comfortable. We pride ourselves on providing professional and understanding service, and it's great to know that we met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

March 14, 2025

Willis Nunez was outstanding in every way. I was puzzled by the missing tool in the trunk. .I was disappointed when I saw it was. not vacuumed under floor .mats. More

by aludgate4
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

The New Babylon Honda responded

Thank you for sharing your feedback! We’re glad to hear that Willis Nunez provided outstanding service. We sincerely apologize for the missing tool and the oversight with the vacuuming under the floor mats. We’ll make sure to address these concerns so that future experiences are even better. Your comments help us improve, and we appreciate you taking the time to share them!

March 14, 2025

I was Very please with experience this time. Keep up with the good job excelente More

by BRASILERIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Brasiléria! We're thrilled to hear that you had a great experience. We truly appreciate your feedback and will continue to work hard to maintain excellent service. Thanks again for choosing us, and we look forward to serving you in the future!

March 11, 2025

Melanie was very informative about the services that she recommended for my vehicle, and helped get me what I needed. More

by scamberdella89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your feedback, scamberdella89! We're so glad to hear that Melanie was able to provide you with helpful information and assist in getting your vehicle the services it needed. We appreciate your trust in us and look forward to serving you again!

March 10, 2025

Dealership is immaculate. Staff very knowledgeable and friendly. Wait time was exactly what I was told. Will definitely use this dealership again. More

by nickiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your fantastic review, nickiz! We're thrilled to hear you had such a positive experience with our knowledgeable and friendly staff. It's great to know that the wait time met your expectations, and we’re excited to have the opportunity to serve you again in the future!

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