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The New Babylon Honda

West Babylon, NY

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Employees
Reviews
Vehicles
4.6
5,063 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,063 reviews

June 24, 2024

I have an excelente service, and the persons who provided me service did a great job More

by abreulissette8691
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Dilone
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June 24, 2024

Juan did a great job providing quality service! Made my visit very pleasant and explained everything I needed to have explained! More

by J
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2024

Quick and efficient, it’s always a pleasure to bring my car here to get serviced. More

by KHALID.CHESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2024

The financial guy tell me agree for 72 months I didn’t look it when i signed it but 3 day later i look it and it said 75 months scam More

by elzafiro75
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose abreu
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June 22, 2024

The dealership is clean, comfortable and welcoming. Our salesman, Phil Harvervey came highly recommended by a friend. He was extremely personable and knowledgeable. More

by PRIMADVS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

Everything was great and everyone I dealt with was very professional and knowledgeable thank you More

by Bdclean58
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melonie
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June 19, 2024

Don't go here it's not worth it look for other honda dealership to get service More

by ....
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Jun 22, 2024 -

The New Babylon Honda responded

Dear Customer, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631-669-8800

June 16, 2024

I am beyond pleased with the service at Babylon Honda. They were able to find the issue with my CRV and repair it to pristine standards. My car is smooth and noise free again. I love that they communicate More

by vanessa c
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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June 14, 2024

Took my car for a diagnostic at 7:30 and did not get feedback until 4:30 - basically 30 mins before the shop closed. More

by paudydaniel1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Jun 22, 2024 -

The New Babylon Honda responded

Dear paudydaniel1221, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631--669-8800

June 14, 2024

Very polite and personable. Completed the recall in a timely manner. The Great Danes were magnificent!!! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaneen Foulke
4.0
This rating includes all reviews, with more weight given to recent reviews.
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