The Luxury Collection Walnut Creek

Alex was great, don’t know exactly when I’m coming back but I will use them again but I will use them again More

Communication between the dealership and the customer is so clear, I can comfortably place all my trust with the team at Luxury, Collection Walnut Creek and know they will get the job done right! so clear, I can comfortably place all my trust with the team at Luxury, Collection Walnut Creek and know they will get the job done right! More

Great communication and service. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. More

Good customer service but service personnel unable to identify service issue with air conditioning unit identify service issue with air conditioning unit More

Very professional, customer oriented. Always kept well informed and updated. Feel my car is in good hands. Always kept well informed and updated. Feel my car is in good hands. More

CEM AND A NICK ARE BOTH SUPER HELPFUL AND ALWAYS GO ABOVE AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK More

They called me on Wednesday and said there was a recall, picked the car up Thursday the next day and brought it back to me today Saturday on a holiday weekend. Very impressive. picked the car up Thursday the next day and brought it back to me today Saturday on a holiday weekend. Very impressive. More

The service department is excellent. I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure every I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure everything was handled smoothly. She clearly explained the service process, kept me updated, and made sure all of my questions were answered. Jessica’s attention to detail and genuine care made the entire experience stress-free. It’s rare to find someone so knowledgeable and dedicated to customer satisfaction. I’ll definitely be returning because of the outstanding service I received from her and the entire team. More

Alex is my contact as was Nick previously they are both the best of the best phenomenal service prompt and perfect the best of the best phenomenal service prompt and perfect More

The professionalism of this place is off the charts, I have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of s have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of staff to greet me from the General Sales Manger, finance manager, salesman and even the lead technician (who was super impressive) and even the GM came out to thank me- car under cover for the unveiling- WOW! Super impressive! More