The Internet Car Lot, Inc.

Total Scam- Do not use these CROOKS Worst buying experience of my life, total scam. They lied to me the entire time and when I got the car it was destroyed. I've poured thousands of Worst buying experience of my life, total scam. They lied to me the entire time and when I got the car it was destroyed. I've poured thousands of dollars into my Jeep to get it to even liveable condition. Do not use them! Here's the full email I wrote to them. They didn't even have the decency to answer. Since this letter, the passenger door has FELL OFF, the transmission had to be replaced and the engine is now failing. Any positive review on this site is surely falsified. Josh & Ryan, I've received my Jeep, and since you obviously know the condition of it, I imagine you were expecting this email. I asked you repeatedly, on the phone and in the below email if there were any stains on the leather. You assured me that there weren't, but the passenger's side seat is stained with something that looks like grease or wine. I took it in for a full detail, and they steam cleaned the leather,, but there is nothing that can be done. At this point, my only option is to replace the entire seat, as I can't bear to have a brand new (for me) car that looks so sloppy. Truly, the condition of the leather was the most important thing to me, which I made clear. Whoever did the paint job did an awful job. None of it was taped off, so there is white paint and overspray all over the windows, trim and chrome of the Jeep. The detailer went over the entire car with chalk, and was able to get some off the windows, but much of it remains. There are also several areas where the body work is not complete. The frame on the hood doesn't meet the driver's side, the covers on the interior door handles are missing (xxx) and the driver's side passenger door frame is completely lifted off the frame. I'm disappointed that I purchased this vehicle knowing full well that several online reviews pointed to this scenario. I really trusted that you were being upfront with me, and now I feel unbelievably naive. I was looking so forward to getting a new car after so many years, and now I just feel upset every time I look at it. I've attached several photos of the issues detailed above, as well as the $300 receipt from the car detailing. I know that in this situation I truly have no recourse and have basically signed any rights away. I'm hopeful that you will agree that, as I bought this car sight unseen, with your word that these imperfections did not exist, then I am due some sort of reparations. I am requesting a refund of my first deposit of $500. This would cover the cost to detail the car, as well as the covers for the door handles. I will cover the cost of the seat replacement, which I've received an estimate of $800. With this gesture of good faith, I will not pursue this matter further. I look forward to your response. Best, More

Malibu 2016 Ryan Cook lied to my face and told me the car had been repaired, they had checked it out and all was good. I had to put $3,000 into it. They wouldn' Ryan Cook lied to my face and told me the car had been repaired, they had checked it out and all was good. I had to put $3,000 into it. They wouldn't back it up. Unethical, stay far away. More

Hide the truth I was in the market for a new car. I saw that they had a 08 Subaru WRX posted on a Sunday however they are not open on Sunday's. I went to the car lot I was in the market for a new car. I saw that they had a 08 Subaru WRX posted on a Sunday however they are not open on Sunday's. I went to the car lot and looked through the glass to see the car and it looked decent. I called and asked if they could hold it for me since I lived 4 hours away and only came to Omaha on the weekends. They told me the only way to hold the car was to put a REFUNDABLE $500 deposit down. The only stipulation being that I had to show up by the time the hold was up (the following Saturday.) I reiterate that I WAS TOLD the deposit WAS refundable EVEN IF called and said I DID NOT want it anymore. After further researching the cars history I found out that it had multiple owners through various states in a short period of time AND had a salvage title. Though the title is now clean all of these issues made me not want to deal with a car that would ultimately cost me more money than what it was worth. I was told that I am an idiot t for not carfaxing the car before holding it. While I agree that this is a learning lesson for me it is UNPROFESSIONAL and insulting and they should be embarrassed that this is the way they treat potential buyers. They said that I would not be getting my money back as they lost 4 buyers due to the car being on hold. Long story short- do not buy from this dealership. They will lie and cheat you out of as much money as they can and are not willing to come to a positive resolution for the issue at hand. More

they lie cheat and steal from you, dont buy anything from th internet shopping here is the worst, A lot of there inventory are cars bought from lots that fix totaled cars then sell to you. Lying about the damage internet shopping here is the worst, A lot of there inventory are cars bought from lots that fix totaled cars then sell to you. Lying about the damage that has occurred. Once you sign as is paperwork your stuck. There warranty is garbage as well. More

Great dealership will be coming back for more Bought 2 cars from these guys. First car had 0 problems. Second car had some issues and warranty company refused to repair. Ryan made sure my repairs Bought 2 cars from these guys. First car had 0 problems. Second car had some issues and warranty company refused to repair. Ryan made sure my repairs were done in a timely manner. Car runs great now! I will definitely be Back For my next car. More

Disreputable Car was sold as being in excellent condition. A couple of hundred miles later the brakes go out and we find out that it is so bad that the repairs far Car was sold as being in excellent condition. A couple of hundred miles later the brakes go out and we find out that it is so bad that the repairs far exceed the value of the car. We were promised some help with repairs, they never called back. I know that used cars as sold 'as is' but that doesn't mean you get to lie about the condition. More

Everything was perfect and easy We love our A6 and we got a great price with no hassle. The internet car lot sold my in laws old Lexus for a very fair price, we believe we got top do We love our A6 and we got a great price with no hassle. The internet car lot sold my in laws old Lexus for a very fair price, we believe we got top dollar and it was trouble free. I now have them selling my Audi Q5 and buying another truck through them. They make it so easy:) More

Ryan is the dude Bought 2 cars here. one had zero issues, the other had some issues the warranty company refused to take care of. Ryan made sure that my car was fixed Bought 2 cars here. one had zero issues, the other had some issues the warranty company refused to take care of. Ryan made sure that my car was fixed in a timely fashion. Thanks again guys! More

You get what you pay for... we are happy Brought a 12 GMC Terrain, did just about everything online and spoke with Josh, who assured me that everything was taken care of. I went there the fol Brought a 12 GMC Terrain, did just about everything online and spoke with Josh, who assured me that everything was taken care of. I went there the following day and was taken care of by The Internet Car Lot, though busy he was very attentive to our needs and even made sure my phone was programed to the suv. While I've bought a few cars in my life this is one of the best dealership I've dealt with. It was a pleasure buying my car from them. More

Daughter was happy... we were as well My husband and I needed a third car before our daughter leaves to college. We had purchased a Tahoe from them 2 years ago and we decided to go back. W My husband and I needed a third car before our daughter leaves to college. We had purchased a Tahoe from them 2 years ago and we decided to go back. We ask for Josh and he helped us with our car selections, as soon as we knew what car we wanted the process was fairly quick, we left with the car on the same day. I wanted to Thank Josh and the dealer for being so great and fun. I encourage people to go there first, you will find the car you need. Overall I'm very happy with my purchase, once again thank you Johnny. More