The Internet Car Lot, Inc.
Omaha, NE
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Terrible experience! Everything you hate about buying a car now online! Even after multiple correspondence and a three hour drive the "manager" just couldn't budge from th Everything you hate about buying a car now online! Even after multiple correspondence and a three hour drive the "manager" just couldn't budge from the listed price even after the front bumper started to fall off because it was just glued on. "Our margins are just so low we can't adjust any prices" even though we were going to sell you a broken car at top price. "Did you know we're the #1 online car dealer in Omaha!" Sensor lights which came on as we waited for service were "just an older car thing, don't worry about them". "We're working hard to be the #1 online dealer in the Midwest!" Another big plus with the new concept is to buy a car while standing at a counter as the people behind you are waiting, so let's keep the questions to a minimum and get out the checkbook. "We're the #1 internet car dealer online, you should feel lucky" seemed to be way more important than any customer. More
Chris Pham was great through out the process! Chris was great thru the process! He was honest and made me feel valued. Very pleased with the entire team but Chris especially. Will recommend Chri Chris was great thru the process! He was honest and made me feel valued. Very pleased with the entire team but Chris especially. Will recommend Chris and the lot to family/friends. Also consider repeat business based on future needs. More
I have visited the internet car lot on a few different occasions. Made a purchase, come in with friends to look and now for servicing. Each of my vidits have been pleasant, painfree experiences. As a woma occasions. Made a purchase, come in with friends to look and now for servicing. Each of my vidits have been pleasant, painfree experiences. As a woman making a big purchase like this, I've never walked out feeling buyers remorse. All staff I worked with were friendly, and willing to answer my questions. I have recommended them in the past and will continue to do so in the future! More
Missing Title an hour ago-Edit I purchased a car at the Internet Car Lot on 11/15/19. As of 1/9/2020 the title has not been sent over to the county so I cannot g an hour ago-Edit I purchased a car at the Internet Car Lot on 11/15/19. As of 1/9/2020 the title has not been sent over to the county so I cannot get my car licensed. I have called numerous times and they have told me that it will be ready any day. They have been stating this since the week of 12/1/19. The only status update I get from them is that “we are trying”. I’m getting ready to make my 2nd loan payment and I have a car that I cannot license. I’m extremely concerned that they sold me a car without having the title. Who knows if it even has one at this point? I did a little research and I found that they have 30 days to transfer the title over to the county office which was a long time ago. I’m running out of options and just sent off a consumer complaint form to the Nebraska Motor Vehicle Industry Licensing Board. Next step is to file a lawsuit against them if its not completed here at the 60 day mark. I kind of took everyone else’s complains lightly before I purchased my vehicle. Now I really believe that they are almost all true. Don’t let this be you and proceed with caution when you deal with this business. In an online world businesses can also give themselves high ratings. All you need is an email account.....right? I wish I could give no stars. More
Very Professional, Friendly and Efficient . They all made my family feel like their family. Ryan, the salesman was exceptional. Very good personality. Felt like a homeboy that I've known my e . They all made my family feel like their family. Ryan, the salesman was exceptional. Very good personality. Felt like a homeboy that I've known my entire life. I highly recommend this dealership to any and everyone. I'LL BE BACK... Good Job You All..👊💪💨🔥 More
Very happy! Was extremely happy with the price and vehicle I got. They worked hard to get me a better loan and a price that would be hard to beat. Thank you Ryan Was extremely happy with the price and vehicle I got. They worked hard to get me a better loan and a price that would be hard to beat. Thank you Ryan and Josh for your hard work and quick work in getting me the vehicle I wanted. More
Great dealership, great selection I have gotten 3 cars from here and all my friends come here. It's a great dealership and they have lots of vehicles to choose from. Ask for Ryan, for I have gotten 3 cars from here and all my friends come here. It's a great dealership and they have lots of vehicles to choose from. Ask for Ryan, for the best deal and service and easiest transaction. More
Best dealership I’ve ever been in This is one of the best dealerships I’ve ever been, Ryan is very professional and a great guy to work with, I had one of the best experiences of buyi This is one of the best dealerships I’ve ever been, Ryan is very professional and a great guy to work with, I had one of the best experiences of buying a car at the Internet Car Lot. More
Very reasonable and accommodating Well, where do I begin... GREATEST DEALERSHIP EVER. My experience with buying my first car was rather a delightful one. They operate on a higher stand Well, where do I begin... GREATEST DEALERSHIP EVER. My experience with buying my first car was rather a delightful one. They operate on a higher standard. They abide by the golden rule that the customer is always right, which is a very strong bond in business. I feel as if they have been very reasonable and accommodating with my experience. Will definitely be giving back by spreading the word. More