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The Internet Car Lot, Inc.

Omaha, NE

4.8
422 Reviews

7150 P Circle

Omaha, NE

68117

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Showing 422 reviews

July 31, 2022

Scam! my husband bought a jeep 2018 and they said everything with the car is good but the car arrived at the house with a damaged air conditioner and it c More

by Jenifer Merling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio
Aug 01, 2022 -

The Internet Car Lot, Inc. responded

Hi Jennifer we search your last name and do not have a customer that purchased a vehicle under that last name. With that said, all of our vehicles qualify for optional extended nationwide warranties that do cover all of the air conditioning systems. We’ve also never heard of an air conditioning system costing $4000 to replace so you really might want to talk to the shop that did the work for you. We are always here to help and if you need any further assistance, you can contact us directly. Thank you.

Aug 01, 2022 -

Jenifer Merling responded

you internet car a lot sent us a car with a damaged air conditioning system. that's why you didn't fix it because it cost $4000 and you decided to send it damaged and you told us the car was in perfect condition jason merling bought the 2018 jeep renegade from you. Sergio was our seller

Aug 01, 2022 -

The Internet Car Lot, Inc. responded

Hi Jennifer, we would never sell a vehicle Norway to pass our mechanics inspection with a nonworking air conditioner. Again, all of the optional extended warranties that were offered to you cover the entire air conditioning system in the event any of the components ever do fail which inevitably will happen in all vehicles. We also have never heard of an ac repair bill anywhere near $4000. Our average AC repair bill is several hundred dollars. Again, we strongly recommend that you talk to the shop that did the work. If you would like our service department to take a look at the prices you were charged as well we are more than happy to do so. Please let us know. Thank you.

Aug 01, 2022 -

Jenifer Merling responded

the car was not damaged when we used it, the car came home damaged why should we pay for a warranty? and I have the bill from the mechanic who fixed the air conditioning because they replaced the entire system. and my husband wrote a message to the seller informing in the conditions that the car arrived and Sergio never responded. I'm finished with this. Have good day

Aug 01, 2022 -

The Internet Car Lot, Inc. responded

Hi Jennifer, extended warranties cover the entire drivetrain of the car as well as electrical air-conditioning systems and much more. They are nationwide programs and you only have to pay $100 deductible for occurrence. Again, what you were saying in regards to the entire air-conditioning system replaced something that we have never heard of it does not make any sense there’s some other mechanics have advised us. We strongly recommend that you speak to the shop that charge you this astronomical repair cost. We are more than happy to consult you as well if you need any assistance. Thank you.

July 03, 2022

Had financing previously arranged, but dealership would not accept that and had me apply for financing through them. Also had to replace all four brakes on the vehicle just over a month of getting it to th More

by emjay64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Aug 01, 2022 -

The Internet Car Lot, Inc. responded

Hi, we always allow third party financing if you choose to go that route. Many times we can save you more money by getting you a lower interest rate. Over $1,000 for brakes sounds extremely high. You might want to talk to the shop that charged you that much. We have our mechanics verify the brake condition is to acceptable safe depths prior to putting the vehicle for sale. It's possible this shop you took it to sold you brakes preemptively. If you need anything further, please let us know. Thank you.

June 10, 2022

They claimed to have inspected the car to check the noise it was making before we purchased it. Within 3 days, the check engine light came on. Turns out the catalytic converter is broken and needs replaced. More

by Kelly.marx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Botello, and the Finance manager
Aug 01, 2022 -

The Internet Car Lot, Inc. responded

Hi Kelly, we confirmed that your warranty is activated and valid. Our mechanics did not find anything wrong with the catalytic converter at the time of inspection. The check engine would have been on at the time of purchase as well which it was not. It is possible you accidentally drove over something on the road as well after purchase. If you need any assistance with using your warranty, please let us know. Thank you.

April 30, 2022

Anthony was wonderful to work with. Extremely helpful and responsive to all of my questions. Personable and knowledgeable with no pressure. Definitely recommend Anthony and The Internet More

by kmsalamanca80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 30, 2022 -

The Internet Car Lot, Inc. responded

Thank you so much and congrats on your new VW Jetta! We sincerely appreciate your business and hope you come see us next time you're in the market for your next vehicle!

April 20, 2022

I corresponded with email and once I asked if there was a clean title, I never heard back from them. I guess not! More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnson
Apr 25, 2022 -

The Internet Car Lot, Inc. responded

Hi Pete, unfortunately without a full name, we cannot research and validate this review. We certainly respond to all of our customer inquiries and have a detailed system to track this. We're more than happy to assist you with anything you need and answer all of your questions on any of our vehicles. Please contact us further if you need any assistance. Thank you.

April 02, 2022

Very friendly & helpful employees. Variety of nicely priced vehicles. I would recommend their service to anyone. More

by jdmerical2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 02, 2022 -

The Internet Car Lot, Inc. responded

Thank you so much and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Apr 02, 2022 -

The Internet Car Lot, Inc. responded

Thank you so much and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

March 24, 2022

Alex was very helpful and professional He gave me outstanding and made my visit pleasant More

by efgnorth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 24, 2022 -

The Internet Car Lot, Inc. responded

Thank you so much and congrats on your new Tesla! Please come see us next time you're in the market for your next vehicle!

March 23, 2022

When I got in touch with them it was easy to set up an appointment, so that was nice. I liked that they were pretty hands off while I was checking out the car. It's nice to have some breathing room while More

by Seb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Young
Mar 27, 2022 -

The Internet Car Lot, Inc. responded

Without a full name, we are unable to research and respond to this review. We do not have a customer that has visited our dealership with the name "Seb." We also have no information on what vehicle is being referenced to in this review. All of our vehicles are inspected prior to sale by our team of mechanics and are reconditioned and repaired as needed. We certainly would never allow "loose" components under the hood or a "dashboard broken in half" regardless of the price of the vehicle. We also offer nationwide extended warranties on all of the vehicles we sell. If you need anything further, please contact us directly. Thank you.

March 20, 2022

Honestly been shopping around for awhile Internet Car Lot had a vehicle I was interested in purchasing. Alex my salesman was top notch I. Knowledge and a great assistance in dealing with me to close the More

by Nabordave2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 20, 2022 -

The Internet Car Lot, Inc. responded

Thank you so much and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

February 19, 2022

It looks like he didn't want my business very bad I even offered a good down payment a trade in and good credit my wife and I make over 75000 annnualy More

by Ikey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Mar 20, 2022 -

The Internet Car Lot, Inc. responded

We are very sorry our lenders weren’t able to approve you. Please understand we do not have any control over this and is solely based on your credit profile. We are happy to spend time and go over alternative ways we can work to get you approved if you would like our assistance. Please let us now. Thank you

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