The Highline Group
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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I was greeted pleasantly by Ron Lee upon entering the dealership. After a quick test drive I was sold. The process was smooth and John Moraites and Gustavo Lacerda ironed out all the financial details. C dealership. After a quick test drive I was sold. The process was smooth and John Moraites and Gustavo Lacerda ironed out all the financial details. Car was in immaculate shape at the scheduled time for pick up. I drove over an hour to purchase this vehicle from this dealer and would absolutely do it again ! More
Gustavo, Mark and John provided exceptional service while purchasing my vehicle. They are truly car enthusiasts that wish to provide the customer with a comfortable buying experience. High-Line has my highes purchasing my vehicle. They are truly car enthusiasts that wish to provide the customer with a comfortable buying experience. High-Line has my highest recommendation. More
GREAT DEALERSHIP. I had to travel a fair distance with several moving parts to coordinate. From my initial phone contact with Jim and his can-do, positive attitude, "w I had to travel a fair distance with several moving parts to coordinate. From my initial phone contact with Jim and his can-do, positive attitude, "we're going to make this work for you", my experience was the best car purchase I have ever had. When I got there Liam took over on my test drive and was very patient with my driving technique. He then put the deal together, John waived his magic hands and my dilapidated trade-in disappeared and Gustavo walked me through the paperwork. It was all seamless, smooth and easy. A true pleasure to do business here. I highly recommend you visit here before you purchase your next vehicle. You won't regret it. Dennis S. Badman, MD More
Excellent service from soup-to-nuts. .. from initial enquiry (which I made on a Sunday night, but got an immediate response with time to call and discuss the vehicle) through to completio .. from initial enquiry (which I made on a Sunday night, but got an immediate response with time to call and discuss the vehicle) through to completion... the transaction was complicated by a need to make an international wire transfer, but Ted was patient, honored the commitment to hold the vehicle, kept me informed (and vice versa) at every step of the transaction... vehicle was successfully delivered to NY and my trade collected... hassle free, would highly recommend More
Never heard from them. I submitted my contact info and name and number. No one called me back…. I guess to busy to sell cars… I submitted my contact info and name and number. No one called me back…. I guess to busy to sell cars… More
Great dealership. No one person handle my purchase, complete teamwork! I was made comfortable and they did everything they could to keep me satisfied. The 2012 BMW 6 No one person handle my purchase, complete teamwork! I was made comfortable and they did everything they could to keep me satisfied. The 2012 BMW 650i I bought is exactly what they advertised. I will be back. More
Ted K was great in getting us into our Porsche GT3. Have bought a lot of cars , Could not have had a better experience anywhere. HIGHLY recommend them for your next ride! Have bought a lot of cars , Could not have had a better experience anywhere. HIGHLY recommend them for your next ride! More
Everyone at this dealership is so nice and personable. I worked with Liam and the mechanic Chris who were both awesome. As a young women I'm always afraid of getting talked down to at dealerships and car sh worked with Liam and the mechanic Chris who were both awesome. As a young women I'm always afraid of getting talked down to at dealerships and car shops but absolutely not an issue here. They made everything very easy, didn't try to get me to pay more for my car, it was a very straight forward process. Very hassle free and pleasant. More
I got my slightly used Mercedes Benz GLS at the Westwood location. Gustavo went above and beyond at all times to assure a smooth experience. The sales team is not pushy at all and very professional. The veh location. Gustavo went above and beyond at all times to assure a smooth experience. The sales team is not pushy at all and very professional. The vehicle is absolutely beautiful, and I have colleagues asking about where I got it. This dealership is so professional I now have my daughter buying a vehicle from them today. You can't go wrong with The Highline Group. Thank you! More