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The Highline Group

Lowell, MA

4.8
269 Reviews
We are a 29 year family owned and operated business! We offer competitive financing rates and terms for all credit levels and power-train warranties. We are named The Highline Group Motorsports however we have vehicles from 1969 to 2023 priced from $3,000 to over $200,000. We assist people with credit issues as well as people with perfect credit. We service what we sell and stand behind our product. Please come in and experience the way we do business. "Experience the Difference"
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1150 Westford St

Lowell, MA

01851

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Showing 269 reviews

October 30, 2017

Last Stop Was the Best I was looking for a car that met 3 criteria. Didn't have any luck until I found High Line. They had just what I was looking for at a price I could aff More

by Mom's new car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2017

Great service The Finance team went above and beyond to find the best car available for me. Fast service, went home with the car the same day. More

by Benlara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Dudevoir
October 27, 2017

Stand behind their cars After convertible shop couldn't seal rear window, they ordered another top. Lots of quality cars here, I found a low price for a decent convertible More

by ARTHUR W. COLLINS JR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2017

Description was a flat out lie! On 10-20-2017 I called James Bouras at Highline Group to ask about a 2008 Infiniti FX 45. One owner, 46k miles, with a price of 22k . With these miles More

by 1988donzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Bouras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

The Highline Group responded

We appreciate any review in order to continue to be successful as we have been for the last 30 years or in order to improve and refine ourselves. The Infiniti FX45 you looked at is in very good condition for a car that is almost 10 years old. After arriving and test driving our vehicle you stated that it runs and drives excellent but unfortunately you are very anal about your cars and expect them to be in pristine condition. In order for you to move forward you would need an additional $2000 taken off from the already negotiated price. This is something that was not possible. Out of courtesy and respect, since you were here, I offered to help you with another Infiniti a QX70 that was a similar vehicle or maybe another one that would suit your taste. I apologize for being courteous. I wish your thoughts had been brought to light that day and not after the fact in a review. We left on nice terms where you smiled and said you would enjoy the city of Boston for the day. We appreciate the opportunity to earn your business and will move forward to continue serving our customers and striving for the best in sales and service. James Bouras High Line Group

October 23, 2017

A pleasant alignment The guys were on the job. There was a flow to the place and the people that said it was well-run and efficient. They made a nice effort offering me al More

by Maxigram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Williams, Greg Dudevoir
October 19, 2017

Quick and easy Everyone was super nice. Found what I was looking for with ease. The buying process was fast which is all I could hope for. I love my car :) More

by Carozane3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Negrete
October 06, 2017

Best car buying experience The first thing I told Jim was I hate buying cars. It has always been a bad experience. Wasting time in a dealership talking to multiple people, mostl More

by JeffsA4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hanaa Kenzou
October 05, 2017

Great customer service I was greeted once i stepped in, had my parents come in with me and check out my next car and they were also taken care of as if they were buying a ca More

by Chrism21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanaa Kenzou
September 24, 2017

Great Customer Service /HIGH quality Used Cars Spent 3 months looking for the "right" used car for our budget and family needs. Found one we were highly interested in at Highline but it needed som More

by GVDrumzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Negrete, Hanaa Kenzou
September 21, 2017

Great dealership Excellent service great people everyone was very helpful got me right were needed to be to get in to a new truck would definitely recommend them to an More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hanaa Kenzou
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