The Highline Group
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 271 reviews
Good Service and Sales team. Car needed a better inspection. Jim, Greg and Charlie were great with helping finish the sale and upfront about any issues with the car - 2011 Subaru Forester. Being a first-time buy Jim, Greg and Charlie were great with helping finish the sale and upfront about any issues with the car - 2011 Subaru Forester. Being a first-time buyer, I thought the process was going to be difficult, but the team was great. The car needed some work, which they completed prior to me taking possession of the vehicle. I did not like that the company they used to detail the car. The company fully detailed the engine and this caused a belt squeak for a couple weeks. Then not even 30 days from taking possession of the car, the battery died. And I had to pay $100 deductible for replacement. This is less than the full cost of the battery, but I have not even owned the car 30 days or used a full tank of gas. Again, I really appreciate the team and help they provided, but I'll have to chalk this up to a learning experience for the future. More
Great dealership, great people! My experience with this dealership was a great one. The people were extremely nice and very helpful. Jim messaged me back right away and worked with m My experience with this dealership was a great one. The people were extremely nice and very helpful. Jim messaged me back right away and worked with me on the price of the vehicle and Hanaa in finance was amazing. She worked so hard to get me the best deal. She knew I was a first time car buyer and explained everything to me thouroughly. Everyone was very down to Earth and accommodating as well. Felt more like hanging out with a friend than buying a vehicle! I highly recommend this dealership and I love my new Nissan Murano! More
Awesome Very good people Greg is who helped me and he is awesome. Very informational and when I had a problem he was on top of it and that is what I appreciat Very good people Greg is who helped me and he is awesome. Very informational and when I had a problem he was on top of it and that is what I appreciate More
Excellent buy Charlie and Jimmy provided and excellent service in finding the right vehicle for my son and were very fair in their pricing. It took a week to locat Charlie and Jimmy provided and excellent service in finding the right vehicle for my son and were very fair in their pricing. It took a week to locate the right car for us and they both were extremely comunitive through the entire process. Highly recommend that anyone looking for a particular vehicle to stop by and talk with them. More
Great customer service! Greg was very easy to work with. I spent most of an afternoon looking at and test driving various vehicles with him and it was an enjoyable experience Greg was very easy to work with. I spent most of an afternoon looking at and test driving various vehicles with him and it was an enjoyable experience. He is very personable and in addition to "car talk" we had a number of good conversations. I'm very happy with the car I bought and feel I got a decent deal too. The place is clean and well kept. The owner obviously takes pride in his establishment. More
It was a great dealership I'll recommend it to friends They worked hard to get me approved on a loan ! And were very nice people ! They answered any questions we asked ! And seemed honest !great dealership They worked hard to get me approved on a loan ! And were very nice people ! They answered any questions we asked ! And seemed honest !great dealership ! More
James is the best salesman Thanks to everyone one the store special thanks to James and the team you Rock everyone I'm definitely sent you more customers ,very professional, fri Thanks to everyone one the store special thanks to James and the team you Rock everyone I'm definitely sent you more customers ,very professional, friendly, More
Awesome service Thankyou for making my first car purchase an easy and fun experience! I highly recommend them, they will try their hardest to meet every requirement t Thankyou for making my first car purchase an easy and fun experience! I highly recommend them, they will try their hardest to meet every requirement that you challenge them to. More
Happy with my purchase James was very accommodating showing me cars in my price range. I have to admit that there was absolutely no wiggle room in the price and that was a b James was very accommodating showing me cars in my price range. I have to admit that there was absolutely no wiggle room in the price and that was a bit disappointing though I feel I got a good deal. The car was beautifully detailed. More
One of the best. Upon arrival the staff welcomed me with open arms and was very friendly. Sales reps are more than polite. Couldn’t asked for a been environment. Every Upon arrival the staff welcomed me with open arms and was very friendly. Sales reps are more than polite. Couldn’t asked for a been environment. Everyone was very friendly and easy to talk too.... oh yea, and the location was very convenient. I will definitely recommend my family and friends to this dealer. More