The Highline Group
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 269 reviews
Really good and helpful. I get the car I was looking for! Overall they have a great customer services and very helpful.They goes above and beyond to help me get the car that I was looking. They deserve 10 sta Overall they have a great customer services and very helpful.They goes above and beyond to help me get the car that I was looking. They deserve 10 stars or more . I would highly recommend to my families and friends to come back for this dealership. More
Great customer services and very helpful!!! We went to few dealers to look for a car, they are not helpful as High-Liner Motor Group. The Salesman and finance Idrissa's are so helpful and excel We went to few dealers to look for a car, they are not helpful as High-Liner Motor Group. The Salesman and finance Idrissa's are so helpful and excellent. I would recommend High-Liner Motor Group to a families and friends. More
Satisfied customer First time purchasing a vehicle here and the service is excellent by salesman(jimmy). Not just him but all the staff's too. Highly recommended. A++ First time purchasing a vehicle here and the service is excellent by salesman(jimmy). Not just him but all the staff's too. Highly recommended. A++ More
Very courteous, friendly and professional. We went to High-Line Motor Group to look at a very specific vehicle, which we test drove and did not like. However, when we arrived the Salesman had We went to High-Line Motor Group to look at a very specific vehicle, which we test drove and did not like. However, when we arrived the Salesman had asked us some questions around what we were looking for, and apparently he was listening to what we told him. He had another vehicle pulled out for us to test drive and sure enough, we ended up purchasing that vehicle. We felt very comfortable with the staff there and had no issues wrapping up the sale. If you do not like sales pressure, then this is the place to go! More
Backing Up the H-L 60 day warranty After I bought my PT Cruiser I was very excited. But then was dissapointed, when it didn't pass inspection in NH. I called Jim Bouras, and he told After I bought my PT Cruiser I was very excited. But then was dissapointed, when it didn't pass inspection in NH. I called Jim Bouras, and he told me to bring down the list. So, the next day I did and my car was fixed that morning by Tony! Saving me $139 in a bill repair in NH! Thank you for making my car buying experience worry free. I will be back to H-L to buy my 3rd car-repeat customer. Gary Miller 12/15/17 More
So helpful and friendly! Walking in to High Line is like going over to an old friend’s house! Everyone is eager to help and make sure you find exactly what you’re looking for. Walking in to High Line is like going over to an old friend’s house! Everyone is eager to help and make sure you find exactly what you’re looking for. Service was efficient and friendly. I’d definitely return, but I probably won’t need to because my car is so great! More
Great Service I’ve been to a lot of delearships, they were able to understand my situation as well as work with me to get the vehicle that I wanted. They were very I’ve been to a lot of delearships, they were able to understand my situation as well as work with me to get the vehicle that I wanted. They were very personable and open minded. Very patient as well. I will definitely recommend this dealership. More
Relaxed and pleasant Was a great experience to deal with the staff. Answered questions gave me a good idea on how the car works. Got paperwork in easy fashion for quick n Was a great experience to deal with the staff. Answered questions gave me a good idea on how the car works. Got paperwork in easy fashion for quick n easy registration. Thank you very much is a pleasure More
Good Service and Sales team. Car needed a better inspection. Jim, Greg and Charlie were great with helping finish the sale and upfront about any issues with the car - 2011 Subaru Forester. Being a first-time buy Jim, Greg and Charlie were great with helping finish the sale and upfront about any issues with the car - 2011 Subaru Forester. Being a first-time buyer, I thought the process was going to be difficult, but the team was great. The car needed some work, which they completed prior to me taking possession of the vehicle. I did not like that the company they used to detail the car. The company fully detailed the engine and this caused a belt squeak for a couple weeks. Then not even 30 days from taking possession of the car, the battery died. And I had to pay $100 deductible for replacement. This is less than the full cost of the battery, but I have not even owned the car 30 days or used a full tank of gas. Again, I really appreciate the team and help they provided, but I'll have to chalk this up to a learning experience for the future. More
Great dealership, great people! My experience with this dealership was a great one. The people were extremely nice and very helpful. Jim messaged me back right away and worked with m My experience with this dealership was a great one. The people were extremely nice and very helpful. Jim messaged me back right away and worked with me on the price of the vehicle and Hanaa in finance was amazing. She worked so hard to get me the best deal. She knew I was a first time car buyer and explained everything to me thouroughly. Everyone was very down to Earth and accommodating as well. Felt more like hanging out with a friend than buying a vehicle! I highly recommend this dealership and I love my new Nissan Murano! More