Back

The Highline Group

Lowell, MA

4.8
269 Reviews
We are a 29 year family owned and operated business! We offer competitive financing rates and terms for all credit levels and power-train warranties. We are named The Highline Group Motorsports however we have vehicles from 1969 to 2023 priced from $3,000 to over $200,000. We assist people with credit issues as well as people with perfect credit. We service what we sell and stand behind our product. Please come in and experience the way we do business. "Experience the Difference"
Contact Dealership

1150 Westford St

Lowell, MA

01851

Directions

By Type

Showing 269 reviews

November 29, 2018

Great experience Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homew More

by Oz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Woodworth
October 10, 2018

Excellent people from sales, finance, to delivery. My wife and I shopped allot of places but once I arrived at highline and experienced the fast, professional team here and how Chad went out of his way More

by Macstwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Fotopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Williams, Mark Woodworth
October 02, 2018

They do a lot right! We ended up at this dealership while helping my son find his first car. Our salesman Ray was helpful from the start. He has been in the business for a More

by Fergie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sousa
September 18, 2018

Professional, Friendly, Honest & Stress Free If you are in the market to purchase a vehicle you have to browse the lot at The Highline Group in Lowell first. Just recently I purchased a 2010 More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Fotopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Williams, Ray Sousa, Mike Mottola
September 10, 2018

My real dream car! I have now bought 4 cars from Highline and have had the best experience ever. May 2017, I bought a 1999 red Porsche 911 (996) from Highline. I never t More

by David Shim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Fotopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony!!, Chad Williams, Mike Mottola
September 02, 2018

Millennial Review -> Read...millennial typing... I'm very disappointed in The Highline Group! Unfortunately we couldn't come to an agreement. I'm coming from a BMW More

by JamaihL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Fotopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nigrelli, Zaharias Papadakis
Sep 17, 2018 -

The Highline Group responded

Jamaih we were very straight forward from the beginning. From day one we told you we were firm on our price and if anything I could save you the doc fee. Again you were treated with respect throughout the process but what I did notice was your millennial mentality with a sense of entitlement. You were not a slam dunk in terms of financing. While you stated you had a great credit score, the bottomline is that you have never financed vehicle before in your life. You are a first time buyer and while we have first time buyer programs you need to fit their criteria. By criteria, does the car fit their parameters, does your income sustain a loan of that capacity. Does this review really reflect how you were treated? Its sad when entitlement and being uninformed supersede common sense in this day and age. A pre purchase inspection will mean nothing if you can not get financed that is why I mentioned we will write up the pre purchase inspection as a contingency after a pre approval. Again we at High Line wish you well with your endeavors and with time and maturity, you will understand that we are not entitled to everything in this world. There are rules and parameters that exist and it is our job to advocate for you in terms of a loan. I wish you would listen more to our fatherly advise that to assume that you know it all.

August 31, 2018

James the liar James told us he had the truck for us! Even though we were coming from an hour and a half away, well when he greeted us and told us the truck was “as More

by Steve19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Bouras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Steve19 responded

All the pictures I took of that thing were emailed to The Attorney generals office The Better Business Burea and the Registry inspectors office. Have them contact Nada. I especially enjoyed the pictures of what was inside The truck. I’m sure they will as well. Crook

Sep 04, 2018 -

The Highline Group responded

Truck was sold to a very happy gentleman who understood the value of the parts on the vehicle and will use it as such. I am quite surprised by being called a liar. The truck was clearly stated as being an as is vehicle on the website and I clearly stated to you the night before this vehicle comes with no warranty and we are not guaranteeing inspection. The truck was listed at $4991 but the book value is in excess of $12000. Obviously this could not be a perfect vehicle. I wish you had spoken more to me because you had spent over an hour looking over the truck. I even offered maybe looking at some other trucks. I feel like this review is quite slanderous in the respect that I was called a liar. Again I do understand that this truck was not what you expected but honestly a $12000 book value truck for $4991 as is condition should have more than keyed you into what kind of truck it is. Our reviews are more than solid and we are a very transparent dealership with pictures of all our vehicles and car fax on the website for all our vehicles. Please let me know your thoughts and i hope we can come to an understanding.

August 30, 2018

ABSOLUTLY HIGHLY IMPRESSED I have been in the search for a new vehicle for some time before I landed on The Highline Motor Group in Lowell. First impression walking through the More

by Dez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Williams, Ray Sousa, Zaharias Papadakis
August 17, 2018

Great experience! Had a great experience at The Highline Group! Ray really sold me on this Mini Cooper, and they repaired a gouge on the back bumper at no cost. They de More

by jenxing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sousa, Mark Woodworth
August 09, 2018

Great experience Whole experience was awesome! No pressure, clear explanations. Family owned and operated business and it is obvious! I would recommend this dealershi More

by beachbummer001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaharias Papadakis
...
16
...