The Highline Group
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 269 reviews
Friendly staff, mechanical quality left wanting Two weeks ago we found a Jeep Rubicon on their lot that we liked, low-mileage with lots of pricey off-roading upgrades that made the price seem reason Two weeks ago we found a Jeep Rubicon on their lot that we liked, low-mileage with lots of pricey off-roading upgrades that made the price seem reasonable. My husband was thrilled. We decided to make the two hour drive from Southern Vermont, and were greeted warmly on arrival. We had easy rapport with Ted, and excellent conversation during the long financial process with Zach (okay, if I’m honest it was only long because we couldn’t stop talking). Three days later we returned to pick up the Jeep, which needed an O2 sensor. A couple days later my husband noticed the Jeep didn’t have a muffler - someone had taken it out and their mechanic apparently missed it - the sound hadn’t changed from our first visit and test drive. Fortunately, a quick phone call sorted it all out. All in all we’re very satisfied with our experience despite being a little surprised such an obvious piece, needed for inspections throughout New England, would be missing from the vehicle. However, their assurance that they must sell an inspection-ready vehicle, and quick action to right the issue saved their review, and our overall impression. Thanks, guys! We can’t wait to get out on the class 4s! More
Great dealership Based on my experience awesome people. I dealt with Ted ,Jimmy and also Charlie the owner they are stand up guys they Keep their word! I will definite Based on my experience awesome people. I dealt with Ted ,Jimmy and also Charlie the owner they are stand up guys they Keep their word! I will definitely be going back to purchase from them again. More
Quick and direct service. Ted was fast and promptly to serv us. Very easy and fast application. Worked with us on vehicle price wish it was a bit more but overall satisfied. Ted was fast and promptly to serv us. Very easy and fast application. Worked with us on vehicle price wish it was a bit more but overall satisfied. More
Come here to get quality used cars and service! I have purchased 5 cars in the last 2 years (upgrading two of them). I bought a 1999 Porsche 911 and traded that up for a 2015 Porsche 911 convertible I have purchased 5 cars in the last 2 years (upgrading two of them). I bought a 1999 Porsche 911 and traded that up for a 2015 Porsche 911 convertible 4. Also got a Porsche Panamera and recently upgraded it to BMW X6. Also purchased a X1 for my daughter and my friend who I referred, bought a Ford Edge. All great cars that these guys also service. I am coming here for ALL of my car needs from now on. Jimmy and the guys are great! Highly recommended!! More
Great people to do business with! Very honest! I defenely recommend buying your car from this dealership, I had the chance to do business with Chad and Mark, very honest and profesional people. I t I defenely recommend buying your car from this dealership, I had the chance to do business with Chad and Mark, very honest and profesional people. I traded in my 2011 Toyota Camry se for a 2007 Lexus LS 460. Great deal, I recommend anyone to go buy that Toyota Camry or any other car with confidence, All the staff are very polite. More
Best experience MY husband and the owner have been very good friends for over 8yrs and we have purchase several cars from highline motor goup and each experience was MY husband and the owner have been very good friends for over 8yrs and we have purchase several cars from highline motor goup and each experience was amazing.They stand by what they sel.l just as good as certified pre own you get from the new car dealership for each car.I would high recommend them to everyone More
Shockingly Great Service I have bought 2 vehicles from High-Line. The service, and care that I receive is absolutely astonishing! The High-Line family is extremely trustworthy I have bought 2 vehicles from High-Line. The service, and care that I receive is absolutely astonishing! The High-Line family is extremely trustworthy. My car buying experience was easy and relaxed. Thank you High Line! More
First time at Dealership Was looking to purchase a Mercedes GLK and they had 2 nice ones. Was greeted by Ted and I explained budget concerns he told me they had many banks and Was looking to purchase a Mercedes GLK and they had 2 nice ones. Was greeted by Ted and I explained budget concerns he told me they had many banks and credit unions to go through. I decided on one vehicle. In a matter of 20 minutes he secured me a loan with a great interest rate. Unfortunately I did not purchase because of unexpected expense. Called Ted to explain and he was more than understanding. Ted is a straight shooter, very honest ( for a used car dealer ). I would have a beer with him! Hopefully down the line I will deal with him and purchase a vehicle. I would highly recommend Ted and Highline for your used car purchase. Thanks Ted More
Third car from Highline and counting! From start to finish, the car buying experience at Highline is exceptional! If your in the market for a high quality used car, this is the place to g From start to finish, the car buying experience at Highline is exceptional! If your in the market for a high quality used car, this is the place to go. This is my third car purchased from Highline and honestly couldn’t think of another place I’d rather go to buy a car. More
They Give "Used Car Dealers" a Bad Name My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) a My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) are not above false promises, twisting words, or lying. They were quick to come up with "easy" solutions to issues we pointed out on the vehicle and promised to get them fixed. Instead, we have found ourselves on the phone for hours, either on hold, or trying to get them to follow through on promises. Three months later we are still waiting, and getting around on a rental. I would never recommend this dealership to anyone. More