The Faricy Boys
Colorado Springs, CO
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I started at the Jeep web site requesting quotes and info. Mindy called and then emailed several times as we went back and forth over models and prices, then called after I visited the dealership to fol info. Mindy called and then emailed several times as we went back and forth over models and prices, then called after I visited the dealership to follow up. She replied quickly and accurately with real information, unlike the three other dealers I tried. Their responses ranged from nothing to a phone call (despite my email preference) to very limited and flat-out wrong information (e.g., wrong model, no quote, etc.) Faricy had by far the best Internet/email experience, with model info and price quote. At the dealer, Richard was filling in for the "regular" Internet sales guy and did an outstanding job. Unlike other dealers, after identifying the models I was interesting in, they brought them to the front door rather than us wandering the lot. Richard had us sit in each and walk around them as he ran through all the features and showed us everything from tailpipe to headlights. He then took us through the Jeep off-road test course on site; that alone was worth the trip! Finally, Richard had us meet Ryan (manager?) who covered a few more technical details I had asked about, then went over our financing options and answered a few other questions. It was a very pleasant, low-key sales visit. The finance guy we met with later went over all the financial options and extended warranty options (a fairly extensive list). We were able to trade off various levels of "extra" warranty options without pressure and with reasonable descriptions of all the different plans. I was pleasantly surprised to find that they offered a number of different coverages that could be "unbundled" to get a custom plan for exactly what we wanted. He was also upfront about the cost/benefit of the different packages, i.e. what road hazard included vs. what normal tire dealers provided, and helped explore if it was really worth it to me. All in all, I found that The Faricy Boys lived up to the hype and adverts and then some. I do suggest starting via the Internet to save some time and get a solid quote -- something I found difficult to impossible at other dealers. Solid 5's for the sales experience! More
I was very please with all the people involved in helping make my purchase. They were able to answer all my questions and very quick and efficent. I had gone to a few other dealerships and no one even appr make my purchase. They were able to answer all my questions and very quick and efficent. I had gone to a few other dealerships and no one even approached me to offer assistance. I also appreciated the fact no one was pushy. More
Mindy answered all my questions and always got back to me quickly. Two other dealerships I looked at took forever to answer my emails and one of the two only got back to me once. Ryan was able to get me the quickly. Two other dealerships I looked at took forever to answer my emails and one of the two only got back to me once. Ryan was able to get me the color I wanted, Jack showed us how everything worked and Jayson took care of us on the financing. I would highly recommend Faricy Boys to anyone who asked. I can honestly say my husband and I had a totally enjoyable experience! More