The Faricy Boys
Colorado Springs, CO
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The dealership is nice and generally has a decent selection and great pricing. I was about to make a purchase from another dealership when Steve from finance called and promised to beat their deal. selection and great pricing. I was about to make a purchase from another dealership when Steve from finance called and promised to beat their deal. I agreed to give them a shot since the first dealership did not have the vehicle I wanted in stock and Faricy did. Steve called again and said the specific vehicle I thought they had in stock did not have the Select Terrain (very important to me) but to come down any way as he was sure they had something that would fit. I agreed to come down if Steve could have the financing papers as complete as possible. I drove to Co. Springs (about 1.5 hours) from home and when I arrived Jack told me they did not have anything in stock that I wanted but they could order it from another dealer. Sounded good enough, but a waste of time to drive down for that. Steve also did not have any paperwork done and we waited 2 hours for him to do it. As we were ready to leave Jack said he saw no problem having the Jeep ready for us by 12:30 the next day. The next day arrived with more disappointment. The Jeep would not be ready at 12:30, so Jack was going to deliver it to my office (even on his day off). An hour before I was to leave my office I called to see where the Jeep was and it still was not ready and could not be delivered until the next day. I had to drive back to Co. Springs to take delivery. In the end I called Ben Faricy and he was apologetic and sincere and he did make concessions to make it right. Overall I was pretty disappointed with the process but I must say that the entire staff remained professional throughout it all even when I was starting to lose my patience. More
Dave Smith showed me exactly the type of vehicle I was looking for. He was honest and great to do business with. He answered all my questions. Everyone at the The Faricy Boys was friendly. The test tr looking for. He was honest and great to do business with. He answered all my questions. Everyone at the The Faricy Boys was friendly. The test track was very helpful when test driving the Jeep. Great customer service. I am very impressed with The Faricy Boys. More
Fastest deal we have ever done. My wife checked all prices online, and then went in on her own to do a test drive. She liked the car and was pleased with the respect and attention to detail that Kelly prices online, and then went in on her own to do a test drive. She liked the car and was pleased with the respect and attention to detail that Kelly showed in helping Janet with the car. Janet and Kelly communicated and closed the deal 100% via texting back and forth. Thank you Gary More
I am very pleased with my buying experience at The Faricy Boys dealership. Craig Berhost treated me as a VIP throughout the buying process from placing the order to the time the Jeep was delivered. Craig k Boys dealership. Craig Berhost treated me as a VIP throughout the buying process from placing the order to the time the Jeep was delivered. Craig kept me informed of the status of the order on a regular basis. After the sale, Craig continued to stay in touch with to ensure that everything was fine with the Jeep and that I was happy with the purchase. More
In the various times I have come in for service, I have been well taken care of. Michael Cope is the service guy I deal with most of the time but have dealt with Lance and Bob in Michael's absence. I hav been well taken care of. Michael Cope is the service guy I deal with most of the time but have dealt with Lance and Bob in Michael's absence. I have always felt that I am getting an honest opinion and being handled respectably. On occasions when I have waited on my vehicle, I have witnessed even the most difficult customers handled with a great deal of patience. Your Customer Service Department is very friendly and professional. I have recommended your service department to many people as a result of how I have been treated and taken care of. More
Quick and easy process. Looked at vehicle with Mr Reak 3 days prior and decided the truck was a good buy. Negotiation process was pretty smooth and the entire in and out processing time was tolerable. Vehic days prior and decided the truck was a good buy. Negotiation process was pretty smooth and the entire in and out processing time was tolerable. Vehicle is fun to drive but still has a few paint defects that were not buffed out by the paint department. The dealer was unable to put fuel in the truck before I left and so I will return to get the fuel they were going to give me. Overall, a pleasant experience. More
The vehicle was what I were looking for and the trade-in value was what I required to trade our current vehicle. Faricy met both of these requirements and provide friendly and courteous service. I am very value was what I required to trade our current vehicle. Faricy met both of these requirements and provide friendly and courteous service. I am very pleased with the exchange and will return in the future. I recommend Faricy Boys if you are looking for a new vehicle. More
we looked at many dealerships, many would not even give us the time of day, return our calls. they seemed to not care if they got a car sale. in our case we bought 2 liberty's. we LOVE them and we were us the time of day, return our calls. they seemed to not care if they got a car sale. in our case we bought 2 liberty's. we LOVE them and we were very pleased with the service we recieved from Faricy. Kelly, Eric & Jason were helpful, friendly and took the time to make sure we were taken care of. Not only will we recommend Faricy to anyone who is looking but we will refer to the dealership for future auto needs! More
We will be sure to refer any other Jeep shoppers we know to Tom Dominguez. Tom was the first salesman we encountered when we started shopping around for our 6th Jeep. Looking for a used one, we went to jus to Tom Dominguez. Tom was the first salesman we encountered when we started shopping around for our 6th Jeep. Looking for a used one, we went to just about every single dealership in Colorado Springs. When all was said and done we ended up right back at the table with Tom. Compared to the other car salesmen in the area, he made us feel the most comfortable. We made sure to get a few more of his cards before drivingin away in our new/used Jeep. Tom went out of his way to make sure we left the dealership wearing smiles. More
Craig Berhost has been most courteous and helpful. I received everything I wanted in a new car, and then some. There was not much negotiation with price, but I feel the salesperson did everything he co received everything I wanted in a new car, and then some. There was not much negotiation with price, but I feel the salesperson did everything he could. Had I settled on a different model and extras, I think the price would have been more flexible. More