The Faricy Boys

Poor Service Department I've been taking my Jeep Liberty here for 10 years, the service contains to get worse as their approach to customers seems to be to make them wait til I've been taking my Jeep Liberty here for 10 years, the service contains to get worse as their approach to customers seems to be to make them wait till they are good and ready to assist. So Last Saturday I took my car, waited as associates talked to each other and ignored me. Finally dropped off my car, they couldn't get to for 3 hours. They called me to ask to keep the car till Monday, I said sure as long as they kept the car outside so I could get something from it that I needed for work. They said they would. Went by the car wasn't outside. Monday at 7:30 am my car's check engine light was finally diagnosed and they recommended 3,100 in repairs that is about 40% more than other repair quotes I have gotten since. Picked up car and paid $175 for the service of checking the code for my check engine light. Service department didn't even close my hood properly and left it unlatched. Over the years have had other issues but have continued to go to this dealership because it's two miles from my house. More

Sixth Purchase! Just bought my 6th car from Jack Reak at The Faricy Boys, and as usual, a completely pleasant experience, a fair price and great service! 5-stars and Just bought my 6th car from Jack Reak at The Faricy Boys, and as usual, a completely pleasant experience, a fair price and great service! 5-stars and they service my Jeep vehicles as well. The Faricy Boys, you'll see why! More

Best car buying experience ever!!! I had such a great experience purchasing my car from he Faricy Boys. I met with Craig, who listened to everything that I needed and or wanted in a v I had such a great experience purchasing my car from he Faricy Boys. I met with Craig, who listened to everything that I needed and or wanted in a vehicle. He was not only able to find the right car but completely exceeded my expectations with the trail hawk edition. Craig didn’t make me feel overwhelmed or pressured and put forth so much energy into making this the best car buying experience I’ve ever had. I well continue to refer everyone I know to Craig and the staff at Faricy. More

Great place Love the people. Service is above par and trustworthy and Marc Wilson was very knowledgeable and friendly. Easy to work with and will definitely go ba Love the people. Service is above par and trustworthy and Marc Wilson was very knowledgeable and friendly. Easy to work with and will definitely go back. More

Very professional, and courteous Dir. of Operations, Mike Davis, and Product Specialist, Kerri Hill, and Kelly in Finance were all exceptional. They were professional, responsive to Dir. of Operations, Mike Davis, and Product Specialist, Kerri Hill, and Kelly in Finance were all exceptional. They were professional, responsive to my questions, and delivered as they said they would. I highly recommend them and The Faricy Boys. More

Browsers to Buyers Went in to Faricy Boys expecting to just get some information and then move on to the next dealership. However, we quickly fell in love with our Jeep Went in to Faricy Boys expecting to just get some information and then move on to the next dealership. However, we quickly fell in love with our Jeep Compass Latitude and were excited that the whole process from the test drive to signing final paperwork went as smoothly as it did. We were very impressed with the overall customer service we were provided and our sales rep Destin was especially helpful as we debated our options. Definitely a company and team we can recommend! More

Amazing customer service No nonsense bottom line up front negotiation. Everyone was professional and went out of their way to make you feel comfortable. All questions were an No nonsense bottom line up front negotiation. Everyone was professional and went out of their way to make you feel comfortable. All questions were answered with gracefulness and thoughtful. Spent less than 3 hours including a test drive, trade-in and finance that was too sweet to pass up. More

Bought a new car Great service. Just needs a little more amenities and more places to sit. Sales staff that weren’t helping customers were just sitting in the front on Great service. Just needs a little more amenities and more places to sit. Sales staff that weren’t helping customers were just sitting in the front on phones More

Excellent five star From the time we walked into the business until the time we left the customer service was outstanding, very helpful staff can say nothing bad about fa From the time we walked into the business until the time we left the customer service was outstanding, very helpful staff can say nothing bad about faricy boys great job More

Always great I take multiple MOPARs here and they always give expert and honest service. The service manager Steve is one of the best in the business. I take multiple MOPARs here and they always give expert and honest service. The service manager Steve is one of the best in the business. More