The Faricy Boys
Colorado Springs, CO
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Our purchase of a new Jeep through Faricy was the nicest/best new car buying experience I have ever had! All the people involved were knowledgable, very helpful and very forth coming. The only issu nicest/best new car buying experience I have ever had! All the people involved were knowledgable, very helpful and very forth coming. The only issue was our completed vehicle was stuck in Detroit because of a shortage of RR cars. The Owner Ben and the Salesman Jack were VERY helpful in getting the situation resolved. More
Our experience could not have been better!! Thank you Eric and Ben!! Your professionalism is tremendous. The Jeep Grand Cherokee is such a beautiful vehicle and just so relaxing to drive. Thank you for Eric and Ben!! Your professionalism is tremendous. The Jeep Grand Cherokee is such a beautiful vehicle and just so relaxing to drive. Thank you for all of your help and patience. I love my Cherokee!! More
I have serviced my Chrysler 300m with Faricy Boys, and Lance, since I purchased it in 2008 and have always been pleased with the experience. Lance is very helpful in letting me know if scheduled or addit Lance, since I purchased it in 2008 and have always been pleased with the experience. Lance is very helpful in letting me know if scheduled or additional services are needed as well as how urgent they are. When service is required, the work is top notch and provided at a reasonable price. It is refreshing to work with a service department that is looking out for my best interest versus suggesting "repairs" that are not necessary or warranted. More
I am very pleased with the overall service for my vehicle. I am also pleased how the service technicians repair what is required and advise, letting the decision up to you, what should be done in vehicle. I am also pleased how the service technicians repair what is required and advise, letting the decision up to you, what should be done in the future. I do not have any reservations about the Faricy service department. Always quick and estimates are on target or in my last experience under estimate. More
We like Faricy Boys because they provide a large selection of vehicles on their lot and start with fair pricing. We can say that everyone we had contact with at Faricy Boys was friendly and helpful selection of vehicles on their lot and start with fair pricing. We can say that everyone we had contact with at Faricy Boys was friendly and helpful. We were especially pleased with our sales person, Kelly Keil. Not only was she very friendly and helpful, but, just as importantly, she was very professional in her approach toward us as the customers and worked hard to make the deal for us too. She made us feel comfortable, not pressured. She listened to us so she knew what we wanted and the type of deal we hoped to make. She found the perfect Jeep for us and represented us fairly in negotiations on price, trade, and options. We feel fortunate that Kelly was the one who helped us buy our new Jeep and that she will be there to take care of us in the future. Trully, with nothing to gain from saying this, we think Kelly is a pro and a valuable asset to the dealership. She can go far in the business. Thanks for the opportunity to comment. Cordially, Sue and Stew Cobain More
With great patience and clear explanations, Dave took time to help me completely understand the repair needs for my car and why they were or were not urgent. He was very accommodating to meet my needs re time to help me completely understand the repair needs for my car and why they were or were not urgent. He was very accommodating to meet my needs re. the extended time it was going to take to complete the repairs. More
Faricy's customer service was superb on several levels. First, I might as well have been working with my father in working with Dave Smith - a true gentleman and professional who followed up with me withou First, I might as well have been working with my father in working with Dave Smith - a true gentleman and professional who followed up with me without ever making me feel pressured. He was awesome throughout the entire process. Secondly, 11 days after I purchased my car - with no warranty - it failed to start and I had to have it towed. Of course, I was worried that I was going to get stuck with the bill. Well, several thousand dollars later in parts alone, I was told that Faricy would cover all of the expenses. Whew! I was sweating bullets! For both of these reasons, I have been singing Faricy's praises ever since. . . And to think that I almost bought a Crossfire from your neighbors just a couple weeks before, but walked out because the customer service was so lacking (and we later learned the salesman we were working with was arrested on five different charges, to include first degree murder). Yikes! So, thank you for a wonderful experience. I absolutely love my little 2004 Crossfire and so appreciate you doing the right thing by covering the repairs. This car was a gift to myself for surviving a divorce and breast cancer simultaneously, so thank you. Shelly Kennedy More
Dave Smith was an excellent sales man. He was well informed about the variety of Jeeps Faricy Boys offer. I asked many questions about the Jeep Liberty and he was able to work with me and helped me ta informed about the variety of Jeeps Faricy Boys offer. I asked many questions about the Jeep Liberty and he was able to work with me and helped me take my new Liberty home. I greatly appreciate all the time and effort he took that allowed me to get into a new Jeep. Dave took me out on the text track and showed me all the pluses the Liberty had to offer. I recommend any one to ask for Dave Smith when looking for a new car at the Faricy Boys. More
Bought a Jeep Grand Cherokee Overland. It is my second purchase from Faricy Boys. Nice dealership and Tom is a pleasure to work with. My only gripe is with Chrysler. They advertise On/Off road tires wi purchase from Faricy Boys. Nice dealership and Tom is a pleasure to work with. My only gripe is with Chrysler. They advertise On/Off road tires with the Off-Road package on the Jeep GC, but they ship it with all-season tires. More
Dave was very patient explaining what needed to be done to my PT both to myself and again to my husband. We both felt very comfortable with the work/cost of what needed to be done after having him explain to my PT both to myself and again to my husband. We both felt very comfortable with the work/cost of what needed to be done after having him explain everything in great detail. Customer service is very important to us and Dave gets an A+ when it comes to that! We would never hesitate in bringing our PT back for service! More