
The Faricy Boys
Colorado Springs, CO
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Tom was a pleasure to work with. He stayed on track, answered my questions, and worked within my time constraints. Overall he made the chore of car shopping a pleasant experience. answered my questions, and worked within my time constraints. Overall he made the chore of car shopping a pleasant experience. More
Best dealer we have ever visited. Great dealer that Best dealer we have ever visited. Great dealer that puts the customer first. They understand that if you respect people they will become customers. Best dealer we have ever visited. Great dealer that puts the customer first. They understand that if you respect people they will become customers. No pressure and stress free process. Really good website and services too. If you are looking for a used Dodge, definitely find one at Faricy Boys to avoid Colorado Springs Dodge! More
I bought a used Liberty in 2011 from Tom and just bought a brand new Grand Cherokee from Tom again and also worked with Craig. Both times I had absolutely OUTSTANDING customer service. I will always buy m a brand new Grand Cherokee from Tom again and also worked with Craig. Both times I had absolutely OUTSTANDING customer service. I will always buy my Jeeps from Faricy and would recommend them to anyone. They listen to what price range I need to stay in and they always find a way to get me there. They are friendly and not high pressure. The absolute best dealership experience in Colorado! More
I had my 04 Jeep Wrangler in for service a while back. I asked them to check the brakes while I was there. I figured for the over $1100 total bill they could at least tell me that. My service rep said the asked them to check the brakes while I was there. I figured for the over $1100 total bill they could at least tell me that. My service rep said they were fine, I said great because I might drive it up Pike's Peak some day. This was less than 4K miles ago. My wife just started complaining the brakes sounded bad, but had to drive to Denver to return my grandparent's to the airport. Sure enough the rotors are dug into from the brakes. I could have had a serious accident on Pike's Peak with my grandparent's in the car as I was there last weekend. Now I have to replace the rotors and brakes. I am not happy with this dealership. For as much money as my visit cost, very poor service. More
Dave was pleasant, professional, and easy to work with. The deal went smoothly. The "OK" rating for overall experience was due to the abhorrent Dealer Handling fees, $490 in this case, that most (but no The deal went smoothly. The "OK" rating for overall experience was due to the abhorrent Dealer Handling fees, $490 in this case, that most (but not all) dealers in the area feel obliged to charge. My purchase was via the Employee Purchase plan so I avoided this fee. Therefore my rating was only reduced to OK. I would have taken my business elsewhere to avoid these fees, and probably cost Chrysler a sale. (But I seem to be in the minority on this issue, for some reason.) More
Kerri Hill was the first person I visited with when I walked on the lot. I had an idea what I was looking for and she did a great job of showing me the options. When I made the choice to buy, but told walked on the lot. I had an idea what I was looking for and she did a great job of showing me the options. When I made the choice to buy, but told her I needed to wait a little while, she did not try to push or convince me to make a quick decision at all. I wanted a Grand Cherokee configuration that they did not have on the lot. There was no push to buy something they already had and she went and found what I was looking for. When I showed up to close the deal, the car and Kerri were ready for me and I never had to wait. I was offered warranty options at closing, but it was never pushed. The price offered was right in line with the Consumer Reports target price. This was probably the most pleasant car buying experience I have had. More
Great store. Ron is a pleasure to deal with. Better than expected deal, super car, excellent selection to choose from. Our third car from Faricy's. Highly recommend and will return. expected deal, super car, excellent selection to choose from. Our third car from Faricy's. Highly recommend and will return. More
Was just going to look at the new jeeps and possibly purchase a 2012 model and ended up driving several 2013 models and purchased one the same day. purchase a 2012 model and ended up driving several 2013 models and purchased one the same day. More
After reading great reviews about Kerri, I went to Faricy Boys and the kind words about her were true. I had gone to 6 other dealerships and my experiences were awful. I'm so glad I finally found a saleswoma Boys and the kind words about her were true. I had gone to 6 other dealerships and my experiences were awful. I'm so glad I finally found a saleswoman and a dealership that wasn't rude, and pushy and trying to sell me a piece of crap. Kerri was patient, genuinely honest, and knew exactly what I wanted. It was also 7 o'clock at night and I know at the end of my work day I'd be tired but Kerri was energetic and excited to help us. Kerri showed me two Jeeps, a Compass and a Patriot, after we had narrowed down my requirements (SUV, 4wd, nothing too old, etc.) I took the Jeep Patriot to a mechanic for an inspection (which I highly recommend anyone do when interested in any car no matter how good it looks on the outside!) and after it checked out I went straight back and bought it! The wait for paperwork was a little long so be sure to bring an ipod or a magazine or something. Thanks Kerri!! I love the Jeep and I have been recommending you to anyone who brings up car buying. More
Kerri was very friendly and knowledgable about the Grand Cherokee. She had the specific vehicle we were interested in ready for a test drive. The vehicle has been fun to drive and is very comfortable. The p Cherokee. She had the specific vehicle we were interested in ready for a test drive. The vehicle has been fun to drive and is very comfortable. The paper work took as long time to prepare and complete as the test drive. The overall process took about two and a half to three hours on a slow afternoon, More