The Faricy Boys
Colorado Springs, CO
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Fantastic customer service, I felt like I got a good deal and Tom was very friendly and very helpful. It didn't seem like the 'usual' car-buying experience where everything is about getting you to buy more. and Tom was very friendly and very helpful. It didn't seem like the 'usual' car-buying experience where everything is about getting you to buy more. He understood I was a college-student and didn't push beyond my price limit but that didn't mean he wasn't willing to show me other cars as well. Would definitely recommend anyone looking for a car to visit here and work with Tom. Finance on the other hand was very pushy and I felt like I was getting tricked the whole time. Made it seem like we HAD to buy a different warranty which is all part of the 'usual' game. More
This is the second Jeep we have bought from Tom. As before, we enjoyed working with him to find the right car and price. His approach to dealing with us was relaxed as he gave us time to consider our c before, we enjoyed working with him to find the right car and price. His approach to dealing with us was relaxed as he gave us time to consider our choices and especially in helping us to negotiate a price with no pressure that fit within the budget we came in with. We will return to Tom the next time we're in the market for buying a car again. More
Kerri Hill was great! and once we got to the financing everthing went smooth. I had a pre application and was approved before hand with Jim Carroll. I arrived at 5:10pm and did not leave until 8:45 you we everthing went smooth. I had a pre application and was approved before hand with Jim Carroll. I arrived at 5:10pm and did not leave until 8:45 you were short handed and I guess I was last. Still everyone that was left in the bulding all 3 of us were great! More
My wife wanted to look into a new Jeep. We looked on the internet and decided to stop at Faricy's and they had one my wife really liked the looks of. Kerri was our sales person and she was great to deal wit internet and decided to stop at Faricy's and they had one my wife really liked the looks of. Kerri was our sales person and she was great to deal with. She was able to answer all our questions and took us on 2 different test rides. She did not push us into something we did not want; we would buy from her again. We have had a lot of new vehicles and not many impress me the way our Cherokee Overland has so far. It is a WOW vehicle the price and mileage is not so good but you can't have everything. It has tons of features and is a hoot to drive More
Craig was friendly and knowledgable. He was forthright with information and instrumental in facilitating a deal. I appreciated that he remembered my preferences and did not push me to buy something that I with information and instrumental in facilitating a deal. I appreciated that he remembered my preferences and did not push me to buy something that I did not want. I recommend this dealer and that you ask for Craig. More
Excellent service was provided by Mike Mason through the Internet sales portion as he went out of his way numerous times to meet our demands, as he even came in on a day off for us to test drive vehicles. Internet sales portion as he went out of his way numerous times to meet our demands, as he even came in on a day off for us to test drive vehicles. His patience and knowledge were unmatched, as he was the number one reason we purchased the vehicle through Faircy. Once we decided to buy the vehicle, Tom took over the sales portion and was extremely helpful in helping us understand the process as well as the numerous features of the vehicle. His knowledge and friendliness were excellent. This was by far the best experience we have ever had buying a car! We will never buy another car without Faircy having the first shot at our business, as we HIGHLY recommend them being the first stop for anyone interested in a new car! Once we got to the finance portion, Steve continued the positive experience by answering all of our questions in simple terms. More
My husband and I recently bought two Jeep Libertys at the My husband and I recently bought two Jeep Libertys at the Farricy dealership,Tom was our salesperson and we enjoyed our experience very much. (es My husband and I recently bought two Jeep Libertys at the Farricy dealership,Tom was our salesperson and we enjoyed our experience very much. (especially the 4 wheel drive demonstration!) More
My wife and I took our '11 Town and Country into the Faricy Boys' Chrysler service depart to have recall work completed. While the work was being done, we asked that the technician take a look at a sec Faricy Boys' Chrysler service depart to have recall work completed. While the work was being done, we asked that the technician take a look at a second row head rest that would not fold down when activating the stow and go feature. It was agreed upon with the service writer that, if necessary, we would spend up to $120+ dollars to fix the problem. When we returned to pick up the vehicle (we never received a phone call), we were told the chair was looked at, confirmed mechanically broken and would take $700 to replace. When we turned down the offer to replace the chair, we were changed $100 for the service of confirming its non-operation. After bringing our vehicle home my wife was able to repair the seat herself. I find the dealers charge of $100 for confirming a seat my wife and I already knew was broken completely unacceptable. Additionally, to be charged for an ASE technician to take a look at the seat, not be able to identify or at least offer advice to the faulty mechanism and have my wife restore operation of the seat 3 hours later can only be described as shameful on the part of the service department. My family and I will not be returning. More
I was in the market to purchase a new vehicle and "unexpectedly" met Kerri. She subsequently contacted me and I never got the impression she was "pushing" to make a sale. Kerri also demonstrated real "unexpectedly" met Kerri. She subsequently contacted me and I never got the impression she was "pushing" to make a sale. Kerri also demonstrated really impressive knowledge of the car buying process which i prefer. The entire process was largely comfortable and with minimal "surprises". I would have preferred a little more for my 300 but who doesnt want more for their trade in. The best part was that through Truecar.com and USAA,I got a great price on the vehicle I wanted. Interestingly, I dont consider myself a Chrysler or Jeep enthusiast but I loved my 300 and really loved the GJ Laredo!So I got one. Kerri was instrumental in making the deal enjoyable if there is such a thing in the car buying process. She was courteous, knowledgable, and truthful. I would purchase a vehicle from her again. Well Done Kerri! More
This was my first expirience in buying a new car; I was married for many years and my husband always took care of that. Tom made the expirience fun and the David in the financial department made the stress married for many years and my husband always took care of that. Tom made the expirience fun and the David in the financial department made the stress of financing a breeze. I just bought my car and have already recommended them to others. I will return. :) More