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The Faricy Boys

Colorado Springs, CO

4.4
882 Reviews

4950 New Car Drive

Colorado Springs, CO

80923

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Showing 882 reviews

August 08, 2016

Satisfaction in all Respects and Second Chance. Have done business with Faricy Boys several times and am very happy with their overall service professionalism, courteousness, and giving you a chanc More

by Chry51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Wilson and Leon
August 08, 2016

Purchase of vehicle Jack our salesperson was very professional, friendly, and a joy to do business with. All of the staff treated us with kindness and concern. The buildi More

by bowlergirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I talked to Becky and Shannon on the phone. In person, I dealt with Jack and Leon.
August 04, 2016

Tom Dominguez Thanks Tom for doing an outstanding job. He took the time to understand what we wanted and went above and beyond. We just relocated to Colorado Spring More

by Rick23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Domingues, Dave Baldini
August 04, 2016

Very satisfied Such a pleasant experience. I saw this 2014 Toyota 4 Runner on Faricy boys web site. I called and test drove it on Saturday and took delivery on Monday. Everyone I worked with w More

by Bulldog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bowes, Leon Bihr.
August 04, 2016

Sales associate The experience was professional. Marc Wilson did a great job, was very explanatory on the whole process of buying this car and kept me informed at all More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Wilson
August 03, 2016

Best Car Buying Experience I've Had I actually did a lot of my research through the Faricy Boys website with the help of Kerri Hill over the course of 10 days. She was patient and helpfu More

by Anne Rebecca Cornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerri Hill, Marc Wilson
August 01, 2016

I came in five times for the same issue I came in to the dealership with a service "appointment" five times for a stutter after a complete stop. Faricy Boys replaced the transmission which More

by Unsatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service Manager was in charge and notified of the issues
July 29, 2016

My Faricy Exoerience This was one of the most pleasant interactions I've had buying a car. Dave Smith greeted me as soon as I walked in the showroom door. I told him I was More

by BBlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Leon in Finance
July 28, 2016

Chad Edge was the best sales person I've experienced in my 5 Chad Edge was the best car salesman I have had the pleasure of working with in my 53 years !!! Highly recommend him and Faricy Boys dealership. Truly More

by Barberman1963
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Edge
June 10, 2016

disrespect me because I'm young? Worse than any car dealership iv ever been to. When you think of a car dealership you know they are shady and will try and rip you off and this place More

by crecka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Jun 10, 2016 -

The Faricy Boys responded

Conner, I apologize for the confusion and frustration that our phone call has caused you. We recently started cleaning up our special order slips that had not been pulled from the file and unfortunately the one for your purge valve was not pulled when the part was handed out. We did verify that our inventory was correct and that your part was no longer sitting on the shelf. I can assure you that the part was installed, or you would have been back because your check engine light would still have been on. Regarding the oil change wait times, you are definitely not the first person that has complained about those. Until this month, we have not offered appointments for oil changes, but we have listened to our customer's feedback and are now accepting appointments for our Express Lane in order to more efficiently serve our customers. Regards, Paul Faricy

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