The Faricy Boys
Colorado Springs, CO
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Great Teamwork from the Dealership Initial contact was with Daisy Means (an Internet coordinator,) She took care of everything and had the model we were interested in waiting in front Initial contact was with Daisy Means (an Internet coordinator,) She took care of everything and had the model we were interested in waiting in front of the dealership for a test drive when we arrived. Over the following days, we exchanged emails seven or eight times: She was noticeably thorough and thoughtful Our floor salesman,Tom Dominguez, is very experienced and presented detailed differences among three models that we did not "divine" from the Jeep website. That information made our decision easy. It seemed clear that Tom and Daisy combined efforts to ensure customer satisfaction. We didn't feel the need to "dicker"for price, Daisy had written out each discount available to us and presented the final cost for our review early in the process. Finally, Tom took time early in our time together to give detailed demonstrations of the wizardry inherent to the rather complex UConnect system, minimizing the time needed at the dealership after we completed purchase. We were on the road in our new Jeep with a minimum of any hassle we might have expected. More
Quick and Easy The process was easy. The time in Dealership was short about 2 hours. Dave was friendly and helpful. He took extra time to review the features and pr The process was easy. The time in Dealership was short about 2 hours. Dave was friendly and helpful. He took extra time to review the features and provided links to additional resources. Amanda was very helpful with initial order over the phone. More
Not your typical "Car Salesman" I recently purchased a 2015 Jeep Grand Cherokee Overland from Faricy Boys. I went by on a Sunday, saw the car and went back on Monday to test drive i I recently purchased a 2015 Jeep Grand Cherokee Overland from Faricy Boys. I went by on a Sunday, saw the car and went back on Monday to test drive it. I had been to several other dealerships in town and dealt with some typical “car salesmen”, with their upselling banter, delving into finances and high pressure. I was ready to read the riot act to the salesman I would meet at Faricy that I would not stand for being treated that way. Dave Smith greeted me, and I told him I was interested in one of two cars and wanted to test drive to compare. He got me keys to the cars, explained a little about each and let me go on my way. I decided which I liked and said I would be back. I was not ready to make a decision. Dave did not pressure me and did not push back when I said I already had my financing in place. I came back two days later, signed the paperwork and left with my car. Everyone was friendly and helpful. It was good experience and I would recommend them. More
My car was not fixed I brought my car for an oil change they had the car five days. When i picked the car up the bill was mych higher than quoted. Ive had an ongoing visit I brought my car for an oil change they had the car five days. When i picked the car up the bill was mych higher than quoted. Ive had an ongoing visit for the same problem for three plus years with no resolution. I called to ket them know the problem was still persistibg even after their recommended fix and NO one returned my call. I contacted the service manager and no call. I WILL NOT bring my jeep here again. Ill drive 40 miles out of my way to another dealer. The customer is definately not a priority. More
Not so transparent I came In here wanting a used vehicle and got bombarded with this whole ONE PRICE sales pitch. For that I go to car max where everything is reconditio I came In here wanting a used vehicle and got bombarded with this whole ONE PRICE sales pitch. For that I go to car max where everything is reconditioned properly and warrantied. Faricy boys sells lots of used cars that need parts replaced/fixed... Who does that? They don't have much to select from. The buyer at the dealer ship must not know what they are doing. Avoid this place and save yourself sometime. Scott the sales rep was great. Craig was awful More
Kyle is the best! Do not deal with anyone but Kyle! He's great! He made sure he did everything to make sure I was happy with my purchase Do not deal with anyone but Kyle! He's great! He made sure he did everything to make sure I was happy with my purchase More
Purchased new JL Rubicon - awseome vehicle! The folks at Faricy have always been real straight shooters. We have purchased multiple vehicles here, and I am sure we will visit again. Their sale The folks at Faricy have always been real straight shooters. We have purchased multiple vehicles here, and I am sure we will visit again. Their sales staff is easy to work with, knowledgeable and fair. We have used their service in the past and always found it to be fair and reliable. In fact, I steered my daughter there a few weeks ago to but a new jeep as well, and she is very happy with it. Worked with Tom - great guy to work with. More
Exceptional experience from start to finish! Started out on the internet search working with their internet team. Daisy was patient with me and didn't push me to buy. She touched base with me to Started out on the internet search working with their internet team. Daisy was patient with me and didn't push me to buy. She touched base with me to see how I was and where I was at with purchasing my vehicle. Once I was ready, she got me in to the dealership, set me up with Craig for a test drive. It was the Rubicon I wanted at a GREAT price. The financing group worked with me to get the best deal I could, and the next thing I knew I was parking my dream Jeep in the garage. Easiest car purchase I've ever made. No pressure, nothing but helpful! More
New Jeep our salesman Scott was very knowledgeable knew the 2018 Cherokee frontwards and backwards. took us on a great off road track to show the vehicles capa our salesman Scott was very knowledgeable knew the 2018 Cherokee frontwards and backwards. took us on a great off road track to show the vehicles capabilities is was nice. we had pretty much decided to get a Cherokee trailhawk Scott just made where we got it an easier decision. More
New Jeep Purchase Jim was very knowledgeable and kind. He helped me find the exact Jeep I wanted and tended to my financial situation. I recommend this dealership and s Jim was very knowledgeable and kind. He helped me find the exact Jeep I wanted and tended to my financial situation. I recommend this dealership and salesman. More