The Faricy Boys
Colorado Springs, CO
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Waited a month for an appointment to have some work done on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted before hand and were placed at the back of the line with an appt more than another month away. We understand that things happen but this is unacceptable. If an airline canceled your flight and and said sorry like this, they would pay hefty fines. We have have 3 Jeeps, 1 Dodge, and an Xterra. The products from Stellantis are poorly engineered, poorly made, and the service after the sale is non-existent. Looking to replace the Xterra but after this we will not consider ANY Stellantis products. BUYER BEWARE. More
Even though my family and I adored our 2021 RAM, we desperately missed our previous two beloved Chrysler Pacificas. We decided last March to look at the new Pacificas, and to see if it made sense for u desperately missed our previous two beloved Chrysler Pacificas. We decided last March to look at the new Pacificas, and to see if it made sense for us to trade in our RAM at that time, or to wait until we were near the end of our lease. We spoke with Brandon Wilke who provided us with a couple of good options, but we decided to wait a bit longer. Six months later, I made an inquiry on the Faricy Boys website and was contacted by Nicki Servidio. She gladly answered my many questions through numerous email messages, and we finally agreed on a day when my wife and I could visit the store and explore the possibilities once again. We were happy to learn Brandon was still there, and very much looked forward to meeting with him. He greeted us with a big friendly smile and a warm handshake, like he was seeing an old friend for the first time in half a year. He let us test drive a Pacifica S Appearance PHEV which was superb, but we had been dreaming for quite some time about the S Premium because we really wanted all those extra options. Brandon invited us to drive that one as well, and we totally fell in love! After discussing the terms that would work best for us, we agreed on a price and sealed the deal. With Adam’s help, the financing came together beautifully, and we were able to complete the paperwork lickety-split. Brandon made sure our new Pacifica was topped off and detailed, and even helped us transfer our personal belongings from the RAM. I’m incapable of describing how thrilled my wife and I were to drive away in this gorgeous new vehicle. We were blown away by our first Pacifica in 2017, and amazed to discover that they just keep improving. Finally getting into a Pacifica PHEV left us with absolutely zero regrets. We cannot thank Brandon, Adam, Nicki, and the Faricy Boys enough for helping us make this dream come true. It’s hard to imagine ever wanting to go anyplace else for our new vehicle needs! More
Had appt for oil change. Told when got there it would take 1 to 1 1/2 hiurs to get done. That it totally ridiculous. Maybe l will send them a bill for my waisted time. Seriou Told when got there it would take 1 to 1 1/2 hiurs to get done. That it totally ridiculous. Maybe l will send them a bill for my waisted time. Seriously thinking about getting a new dealership. Not happy. More
The Faricy team was very helpful and efficient during our car buying experience. They worked with our budget, and had a place for our kids to relax and play. We showed up around 10:30, and were able to drive car buying experience. They worked with our budget, and had a place for our kids to relax and play. We showed up around 10:30, and were able to drive away with a new car before lunch. A few weeks later, we had an issue with the car and they covered the repairs. I highly recommend buying your next vehicle from The Faricy Boys! More
Everything went smoothly; Ask for Russell when you come in. Everything was explained carefully, Russell was very professional, patient and we will always come back to faricy! in. Everything was explained carefully, Russell was very professional, patient and we will always come back to faricy! More
Another stellar experience at Faricy Bros. Nothing short of an excellent performance by those involved: Craig the pre-owned manager, Keri and Brandon in Sales, and Bryce in finance. Came away Nothing short of an excellent performance by those involved: Craig the pre-owned manager, Keri and Brandon in Sales, and Bryce in finance. Came away with the vehicle we wanted. This dealership ticks all the boxes with the highest marks from selection to finance to driving away with confidence and satisfaction. More
The Service Department at Faricy is the worst. #1. It took a month to get my Jeep in for minor repairs. #2. My vehicle was super reliable before they worked on it. Now, it is not very rel #1. It took a month to get my Jeep in for minor repairs. #2. My vehicle was super reliable before they worked on it. Now, it is not very reliable at all. Won't start 50% of the time. #3. Their solution was for me to just drive it more. I drive a couple of hundred miles a day, just for reference. More
We purchased our Jeep Wrangler 4xe from Russell Gaik. He was wonderfully helpful, attentive to our needs, and willing to go the extra mile to ensure we were happy with our purchase. Most of all, I was im He was wonderfully helpful, attentive to our needs, and willing to go the extra mile to ensure we were happy with our purchase. Most of all, I was impressed with everyone we came into contact with: the service department, financing, and the helpful people at the front desk. Although the dealership was busy, we felt as though we were the only people in the place. Excellent service! More
We worked with Brandon when buying our new jeep. Very professional and knowledgeable. No pressure on the sale. Glad we got to work with him. Very professional and knowledgeable. No pressure on the sale. Glad we got to work with him. More