The Faricy Boys Ford

Faricy boys, Canon city This dealership has been the worst car buying experience ever. The original salesmen, (Craig Bucknell) knew nothing of the vehicle we were looking at and couldn't explain anythin worst car buying experience ever. The original salesmen, (Craig Bucknell) knew nothing of the vehicle we were looking at and couldn't explain anything about the questions we were asking. He looked more of the part of a mechanic, dressed like a mechanic, acted like a mechanic. There was no charging cord in the jeep and he stated he was going to go find it, never came back with it. We couldn't come together on a deal so we proceeded to leave and on the way out the door he stated "go sell your jeep on marketplace and see what you get for it". After some research we went back the next day and demanded a different salesman. We was given Brandon Bechtel to deal with and he was nice to begin with. He stated he was going to see the guy who did the intake maintenance on the jeep we were looking at to get the charging cord. He came back without it but stated "he'll find it". Ben Herold( Sales manager) also stated the cord was not apart of the deal and if we didn't like it we could bring the jeep back. At no time during our encounter did anyone tell us the charging cord was not apart of the deal. Never again will we purchase a vehicle from this dealership. We received no copy of any of the paperwork we signed other than the temporary registration. All the papers we signed with Brandon we did not receive and was told they'll email us the finance papers and we can e-sign them. After we receive a charging cord from the dealership we will sign the finance paperwork. We will be filing this with the Faricy owners, ENT credit union. The cord will be delivered to my house, I will not return to that store. More

My experiences with the service department have been atrocious. I've taken my truck in twice for the same issue recall work and it's still not fixed. Leave message after message and no one ever returns atrocious. I've taken my truck in twice for the same issue recall work and it's still not fixed. Leave message after message and no one ever returns the phone call. My recommendation would be to get your service work done elsewhere. More

This is my second truck I have bought from faricy boys ford in connon city Roy and Troy and the whole teams had treated me so well totally a stress free experience so accommodating and informative wel ford in connon city Roy and Troy and the whole teams had treated me so well totally a stress free experience so accommodating and informative well with the drive for me. I definitely recommend faricy boys connon city thank you More

I recently bought a used car at the Canon City location. The person I went through was Chris. He was so accommodating and helpful that I can say that I have NEVER had buying a used car this easy. The qu The person I went through was Chris. He was so accommodating and helpful that I can say that I have NEVER had buying a used car this easy. The quality of service and assistance from the finance department was super! This gentleman searched for the lowest interest possible and arranged that for me. Chris is an outstanding individual. His honesty and the time taken with me to assure my satisfaction with the vehicle I purchased, was unequaled! I am 74 years young and have dealt with many companies. Faricy-Ford comes in first place! I asked for business cards so that I can recommend your business to all my friends! Sincere thanks to Chris and Co. sincerely, Kathy Sabo More

The best/easiest truck buying experience ever. Renee got things started online then Johnny took over and went above and beyond helping to get everything taken care of. We felt like we got a fair deal with things started online then Johnny took over and went above and beyond helping to get everything taken care of. We felt like we got a fair deal with not hassles. In and out of the dealership in under 2 hours ( just like Renee promised). Thank you. More

Thankyou Roy and Troy for treating me with great respect. I bought a great used truck and I am extremely happy with this product! The employees here are courteous and highly professional. Also Thankyou too I bought a great used truck and I am extremely happy with this product! The employees here are courteous and highly professional. Also Thankyou too mechanics and detailers! More

I took my 2003 Ford F150 in to have a used instrument cluster reprogrammed due to a security issue with the one I had. Faricy boys service department was very good about programming it. Fair price excell cluster reprogrammed due to a security issue with the one I had. Faricy boys service department was very good about programming it. Fair price excellent service excellent customer service. I was recommended by a friend. I will recommend to other people. More

Amazingly nice and professionalWow!! Went above and Amazingly nice and professional Wow!! Went above and beyond I am not usually a person who reviews, but this was such a great group- I felt very moti Amazingly nice and professional Wow!! Went above and beyond I am not usually a person who reviews, but this was such a great group- I felt very motivated to share More

I just left fairicy service, dealing with David they did work on my Ford f150 platinum truck. I was there for a front wheel 2/4 wheel drive issue Upon leaving, my wheels were way out of balance, like ridin work on my Ford f150 platinum truck. I was there for a front wheel 2/4 wheel drive issue Upon leaving, my wheels were way out of balance, like riding in covered wagon Not an issue, other than me asking David several times on what issues I might experience after the work done. He said none. I called him after driving and he, David acted like it was my fault in fact, he stated that “he wasn’t going to take the blame, as I could have hit a curb, ... David said this with a presentation of low energy and a non-chalant attitude He blanes me for the new issue I was experiencing. All I needed to know prior to leaving the dealership what other issues the truck might experience. If he would have even suggested that the wheels might be out of balance, I would have paid for them to balance them prior to returning the truck His non-caring attitude and accusation that I caused this new issue with the truck made me more and more upset the more I spoke to him If you go to service , I suggest talking with anyone else than this David guy The mechanic did a good job but the service rep is a poor representative of the company More

The dealer,Brandy,was awesome!! She wasn't your typical dealer. She was very honest,she wasn't pushy and tried her best to make sure i was satisfied with my purchase. I would definately recommend her and t dealer. She was very honest,she wasn't pushy and tried her best to make sure i was satisfied with my purchase. I would definately recommend her and this dealership!! 5 stars!! More