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The Car House
Kinnelon, NJ
53 Reviews
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Showing 53 reviews
October 16, 2024
My experience was as easy as it gets. I called David to have my paperwork ready since i’m coming from upstate new york and I wanted everything done quick. Everything was as promised. Than I called David to have my paperwork ready since i’m coming from upstate new york and I wanted everything done quick. Everything was as promised. Thanks dave, I love my new X5!! More
by Jones A
Employees Worked With
David, Kris
August 20, 2024
Horrible. Shady and dysfunctional along with Bloomingdale auto. Horrible transaction. Crappy broken car. Nothing but headaches and a run around with them. Don’ Shady and dysfunctional along with Bloomingdale auto. Horrible transaction. Crappy broken car. Nothing but headaches and a run around with them. Don’t bother More
by Hendrix
Employees Worked With
Carmilo
June 24, 2024
Do not recommend this place, first they charge extra fee and say that’s warranty but then refuse to repair a car. Second the car is in poor technical condition, my bad that I was there alone without mechani and say that’s warranty but then refuse to repair a car. Second the car is in poor technical condition, my bad that I was there alone without mechanic. More
by Serhii Tukalo
Employees Worked With
Don’t remember name
February 25, 2024
I've read all the bad reviews. I haven't ran across the things they have I have nothing but praise for more and the staff there I bought a 2016 Chevy suburban delivered and I must I haven't ran across the things they have I have nothing but praise for more and the staff there I bought a 2016 Chevy suburban delivered and I must have asked the right questions cuz I got the right answers everything they said turned out to be right thank you and I'll deal with you again. More
by davesilvia1
Employees Worked With
MO
February 09, 2024
Robert and Laura are top notch. The car is exactly as I expected it. The paperwork was all set upon arrival. I came from Utica NY, by train, to get my car. Car House picked me up at The car is exactly as I expected it. The paperwork was all set upon arrival. I came from Utica NY, by train, to get my car. Car House picked me up at the station in Wayne,NJ. The transaction went very smooth. Marty Quinn W. Winfield, NY More
by Silver Bullet
Employees Worked With
Laura, Robert
February 08, 2024
I am very disappointed with this dealership. I have been talking to a sales person all week, says he will call back, never does. I call him, forgets who I am and what car I want. I ask for pictu I have been talking to a sales person all week, says he will call back, never does. I call him, forgets who I am and what car I want. I ask for pictures of the interior, pawned it off on someone else, and then they don't do it either. Requested the pictures 4 times, still waiting. I planned to go down and purchase it, they jacked the price up. I called to talk to a manager, pawned the complaint off to someone else. Best part, that person wasn't there. I suggest people think long and hard about going there, I know I won't. More
by Chuckyeagerlxix
Employees Worked With
Jimmy, Mike
January 07, 2024
BEWARE! THESE PEOPLE ARE LIARS. THEY WILL MAKE A DEAL QUICKLY BUT DONT STAND BEHIND THIER VEHICLES. THEY ARE NOT TRUST WORTHY AT ALL, I PURCHASED A JEEP FRO THESE PEOPLE ARE LIARS. THEY WILL MAKE A DEAL QUICKLY BUT DONT STAND BEHIND THIER VEHICLES. THEY ARE NOT TRUST WORTHY AT ALL, I PURCHASED A JEEP FROM THEM IN OCTOBER 2023. I PAID CASH , AND BOUGHT A WARRANTY ALONG WITH IT TO TRY TO PROTECT MYSELF FROM EXPENSIVE REPAIRS IF NECESSARY. I DROVE IT 3 AND A HALF WEEKS BEFORE IT STARTED HAVING MAJOR ISSUES AND ENDED UP HAVING TO GO TO THE TRANSMISSION SHOP . THE WARRANTY COMPANY WOULDNT PAY ANYTHING TOWARDS THE PROBLEM BECAUSE ITS PREEXISTING IN THEIR VIEW! I THOUGHT THATS WHY YOU BOUGHT A WARRANTY! SO FAR I HAVE PUT 8000.00 INTO THIS VEHICLE. AND HAVE TRIED TO REACH OUT TO THE DEALERSHIP LIKE THE WARRANTY COMPANY TOLD ME TO DO WITH NO ANSWERS FROM ANYBODY ! AS SOON AS THEY GET THE MONEY YOU CAN FORGET ABOUT HEARING FROM THEM EVER AGAIN ! SO GO SOMEWHERE ELSE! THE SALESMEN ARE ALL YOUNG KIDS THAT DONT KNOW ANYTHING ABOUT THE VEHICLES AND TROY THE FINANCE MANAGER DOESNT EXPLAIN ANYTHING TO YOU UNLESS YOU ASK THE QUESTIONS! More
by bonsteele329
Employees Worked With
Ahmed and Troy
October 31, 2023
Make sure you take your time reviewing all documents. They are theives. Fortunately for me the car was good. I wouldn't buy from them. Taking them to court over not refunding my gap insurance that I didn They are theives. Fortunately for me the car was good. I wouldn't buy from them. Taking them to court over not refunding my gap insurance that I didn't want. Buy elsewhere! More
by wellneranderson
Employees Worked With
John
