The Autobarn Volvo Cars of Oak Park

Exceptional Service Dealer goes above and beyond to service their loyal customers. Always quick, efficient service, friendly staff and expertise to keep our vehicle runn Dealer goes above and beyond to service their loyal customers. Always quick, efficient service, friendly staff and expertise to keep our vehicle running it's best. More

Prompt and Efficient! Marc Kubil is a great service manager. He explains everything that needs to be done very thoroughly. His time estimates are on target and he follows u Marc Kubil is a great service manager. He explains everything that needs to be done very thoroughly. His time estimates are on target and he follows up with any changes in a timely manner. I’m always confident that my car is being well cared for and so am I. More

Car was returned clean but work not completed Service person explained the issues and gave me options for bringing car back for a sensor problem for unlocking doors while I was on a tight schedule Service person explained the issues and gave me options for bringing car back for a sensor problem for unlocking doors while I was on a tight schedule he did not have a loaner car available - I guess it’s ok I bring back to dealer. Car was returned pretty clean and tire monitor was calibrated. More

frustrating from start to finish Jan made the appt. for me (recall and maintenance) and promised a loaner. When I brought the car in Jameer (don't know the spelling) said she did no Jan made the appt. for me (recall and maintenance) and promised a loaner. When I brought the car in Jameer (don't know the spelling) said she did not request a loaner for me. But he did get it for me. When I said my A/C seems inadequate he said will check BUT IT'S A YEAR OLD CAR so it won't be as "new"...at 3400 miles driven this Volvo is not supposed to have good A/C anymore??? Wow. It was checked and they said it's OK. I have no problem with that. He said they will call when the car is ready, the work should take 2.5 hours. At 6:30 PM I finally became desperate and called to ask what going on. I was told the car is ready and please rush as we are closing at 7:00 PM. Unbelievable. More

Honest & Helpful Jamir (apologies if the spelling of his name is incorrect) pointed out an issue with the elbow of my left front tire area (CV BOOT) that was torn and Jamir (apologies if the spelling of his name is incorrect) pointed out an issue with the elbow of my left front tire area (CV BOOT) that was torn and showed me the difference of how it should look by comparing it to the right side upon my request. My wish from ALL the service employees is that they take the initiative to show us the problem instead of having to request to see it. It's not only a matter of trust, It's also a matter of educating us about our cars to establish the trust necessary to continue to grow the relationship. After all, when are done with the purchase of our vehicle our continued relationship and any referrals depends on how we are treated by the service department....I will add that Jamir was great! No issues with him whatsoever!! More

Very positive Customer service experience was well executed from initial appt setup to provision of a loaner vehicle to Mark calling to explain the reasons why chec Customer service experience was well executed from initial appt setup to provision of a loaner vehicle to Mark calling to explain the reasons why check engine lift was engaged More

Very Professional I have taken my car to be serviced at Autobarn Volvo for many years. The professionalism and knowledge of the customer agents is extremely high, matc I have taken my car to be serviced at Autobarn Volvo for many years. The professionalism and knowledge of the customer agents is extremely high, matched by the work of the mechanics. More

Great experience The salesperson that we dealt with was friendly, patient, knowledgeable, made the buying experience very easy and pleasant. Also the staff member tha The salesperson that we dealt with was friendly, patient, knowledgeable, made the buying experience very easy and pleasant. Also the staff member that showed us how to use the electronics was extremely helpful. More

Easy process, No pressure I knew the type of car that I wanted, I just hadn't decided on the make. I was given the opportunity to drive my certified Volvo T8 overnight. It wa I knew the type of car that I wanted, I just hadn't decided on the make. I was given the opportunity to drive my certified Volvo T8 overnight. It was instant love. I still hadn't made up my mind, but after a few more test drives of other cars, I knew that I had found the one. The whole process was smooth from start to finish, and Jay was a supportive salesman. No pressure, answering all of my questions. After a week of ownership, I'm a happy camper! More

Great car buying experience! I would highly recommend the Autobarn Volvo of Oak Park to anyone looking for a car. Make sure you ask for Rodney Garmon, who was absolutely fantastic I would highly recommend the Autobarn Volvo of Oak Park to anyone looking for a car. Make sure you ask for Rodney Garmon, who was absolutely fantastic throughout the whole process. Very knowledgeable, answered all my questions and let me take the car for the weekend to test drive it. Pricing is very fair and transparent. All the staff I had a pleasure to meet there was great. I love my Volvo V60. Can’t wait to buy another one from Volvo of Oak Park. More