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The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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AMAZING I would like to take a minute to acknowledge the services team at Volvo of Oak Park. Mark and Robert are always explain what is going on with my vehic I would like to take a minute to acknowledge the services team at Volvo of Oak Park. Mark and Robert are always explain what is going on with my vehicle in a manner I can understand. They take their time to go over my options and allow me to make the decisions on how to move forward with my Volvo. I could not imagine a better service team anywhere else within the Volvo family! Thank you to the Service Department at Volvo Oak Park!!! More
Recall gone bad Brought car in per the recall notice. They "fixed" the recall issue with the coolant hoses. 2 days later car alert while in downtown chicago went on Brought car in per the recall notice. They "fixed" the recall issue with the coolant hoses. 2 days later car alert while in downtown chicago went on saying coolant low...turn off engine. Turns out the coolant had completed leaked out and was empty. Spent too much time back and forth on the phone with service..Finally picked up car with loaner. When they did the recall "fix" created a problem that did't exost priot to drop off. Lack of care and responsibilty was shocking !!!!!! Will tell others to take their cars elsewhere for service More
Volvo S60 Great knowledge of vehicle and with great service. Strong willingness to make customers happy. Julie had been a perfect rep to work with. Definitely Great knowledge of vehicle and with great service. Strong willingness to make customers happy. Julie had been a perfect rep to work with. Definitely loving the experience. More
Service The service staff takes very good care of our cars. The drop off was relatively smooth. The service coordinator provided updates throughout the day. P The service staff takes very good care of our cars. The drop off was relatively smooth. The service coordinator provided updates throughout the day. Picking up the car was also handled efficiently. More
Great Marc explained outstanding issues and what was most important as far as being completed. They were fast and courteous. I will definitely be returning Marc explained outstanding issues and what was most important as far as being completed. They were fast and courteous. I will definitely be returning for more service. More
Attention to details I had my car serviced and the AC recharged a week ago. But then I noticed some puddling under the car (that seemed to be more than water).. The serv I had my car serviced and the AC recharged a week ago. But then I noticed some puddling under the car (that seemed to be more than water).. The service manager offered to take a second look, free of charge and with a 45 minute turnaround. Good to know that all is OK and the puddling was "business as usual" in hot weather. More
Great Experience! Mark was awesome! Very informative and timely in getting back to me. Service was complete very quickly. I have been a customer for almost 3 years a Mark was awesome! Very informative and timely in getting back to me. Service was complete very quickly. I have been a customer for almost 3 years and have always had nothing but positive experiences. More
Service experience Overall good experience. Efficient and friendly. May be slightly understaffed. Again all personnel that I was in contact with were exceptional. Overall good experience. Efficient and friendly. May be slightly understaffed. Again all personnel that I was in contact with were exceptional. Good service, good product so far. More
Hands down amazing! Every time I bring my car to Volvo, I’m always extremely satisfied. From the moment I get my car into the door to the second I leave. Always the best Every time I bring my car to Volvo, I’m always extremely satisfied. From the moment I get my car into the door to the second I leave. Always the best of the best from them and nothing less. I will always recommend this dealer for sales and service. Both teams are great and always look for your best interest! More
By far the best. Mark, the service manager, and John, the mechanic, are the best. We have been taking our 2001 S60 2.4T to them since day one. We trust them. They hav Mark, the service manager, and John, the mechanic, are the best. We have been taking our 2001 S60 2.4T to them since day one. We trust them. They have never tried selling us work that we don't need. They are like family to us. More