The Autobarn Volvo Cars of Oak Park

Great Service The service department was very helpful and accommodated my busy schedule by getting me in same day. They also helped me resolve a small cosmetic iss The service department was very helpful and accommodated my busy schedule by getting me in same day. They also helped me resolve a small cosmetic issue on the dash by ordering in an entire new dash for me - covered under warranty. They insist on perfection every time when dealing with my car which I appreciate very much. More

Volvo V60 T5 I was greeted as soon as I pulled into the Service Department by Robert. He knew exactly why I was there and what service was to be performed. The ser I was greeted as soon as I pulled into the Service Department by Robert. He knew exactly why I was there and what service was to be performed. The service was completed on time and successfully. More

Oil change I originally came in for what I thought was a scheduled oil change based on the sticker fixed to the window above the driver side visor. Because it wa I originally came in for what I thought was a scheduled oil change based on the sticker fixed to the window above the driver side visor. Because it was a lease i want to be diligent about the required maintenance. Turned out the oil change was not necessary according to the lease but i was not made aware at drop off. when I explained the situation to Robert Fellows he educated me on the required maintenance intervals and graciously removed the charge for the oil change. Much appreciated. The only thing I would like to request is a curtesy loner vehicle le for oil changes. Maybe not for the whole day but at least four hours as I rearranged my schedule to meet with a client in the area and it would have been nice to have had transportation. More

Tire problem Great service. My car’s display informed me that a tire was losing pressure. I took the car in without an appointment. Robert put the car in the queue Great service. My car’s display informed me that a tire was losing pressure. I took the car in without an appointment. Robert put the car in the queue for repair. His estimate of time and cost were spot on. Thanks, Robert. Cheers More

Very Satisfied! Our experience was clean, straight-forward, and pleasant. There were no hidden surprises and all staff were exceptionally accommodating. This is by Our experience was clean, straight-forward, and pleasant. There were no hidden surprises and all staff were exceptionally accommodating. This is by far one of the most favorable car buying experiences we have ever had. More

Super experience Jay was awesome. They were super accommodating my service dog and me throughout the entire process. The negotiations went very smoothly ,they offered Jay was awesome. They were super accommodating my service dog and me throughout the entire process. The negotiations went very smoothly ,they offered me a fair price for my trade and I got excellent financing .would totally totally recommend this dealership More

Great service Problem with the car was explained thoroughly and work was performed on time and for the price that was quoted. Other elements of the car were checke Problem with the car was explained thoroughly and work was performed on time and for the price that was quoted. Other elements of the car were checked and recommendations for service were provided. We continue to be very satisfied with the work performed by Mark and his team.. More

Robert Fellows was extremely helpful in getting my fixed! Robert was flexible in letting me bring my car in earlier than my scheduled appt., and he did a nice job explaining in detail the problem my car batte Robert was flexible in letting me bring my car in earlier than my scheduled appt., and he did a nice job explaining in detail the problem my car battery was experiencing. More

Dead Battery Help I had a battery issue and had to have my car jumped after work on Friday. I called Robert and asked if I could bring my car in on Saturday to check th I had a battery issue and had to have my car jumped after work on Friday. I called Robert and asked if I could bring my car in on Saturday to check the life of the battery. He said yes, of course. I thought more about it and was afraid my car wouldn't start on Saturday morning and called him back again to ask if I could bring it over at that time. He said yes, of course! It is always a pleasure talking with the service team, but Robert ROCKS! While the price is high for a new battery, I didn't want to mark less than 5 stars! Price should really get a one :( More

Great Experience From the moment I walked into the dealership, I was impressed. Everyone was incredible, Peter Boczarski is the best salesman I have ever worked with. From the moment I walked into the dealership, I was impressed. Everyone was incredible, Peter Boczarski is the best salesman I have ever worked with. They were courteous and not pushy at all. I felt like they were assisting me instead of trying to sell me a car. Everyone I spoke to was knowledgeable and explained everything thoroughly. Great, comfortable yet professional atmosphere. They worked really hard to get me the best deal possible and of course, I absolutely love my car. I would definitely recommend this dealership! They totally got it right when it comes to customer service. More