The Autobarn Volkswagen of Countryside - Service Center

Worst Service Department Ever Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor a Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor and parts required) but was billed a much higher price. They tried to say it was more money because the TSB was for warranty work and the general public pays more. This may be true but I was very knowledgeable and specific in my request. We ended up agreeing on a lower price I was okay with but not after paying $130 in rental car fees because we took so long on negotiations and loaner cars are rare here. They also scratched my car in the process. They paid for the repairs but it took a lot of phone calls to get paid. I spent a lot of time waiting around at this dealership and witnessed an untruth and a cover up. A customers car broke while under the care of the Service Department and they played dumb when a customer found the broken part. I witnessed the Service Advisor tell the porter to leave it alone because it was broken. The car wouldn't shut off!!!!!!!! The customer went all the way home and came back because his car wouldn't shut off!!! Who does such a thing!!!!!!!!??? Horrible More

My morning at Subaru I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken care of with respect and excellent service, I would and have recommended you to several friends. More

New brakes on my Audi A4 They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. More

Very good experience. Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil ch Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil change. The work that was done was very thoroughly explained. More

Oil change & tire rotation on our forester Good service & friendly people. We trust the service crew to do good work as if we were family. WE both have the foresters & tell everyone how great Good service & friendly people. We trust the service crew to do good work as if we were family. WE both have the foresters & tell everyone how great they are. Feel much safer in the car. More

amazing expierence i took my vehicle in for the items that were owed to me and they helped me out in a fast and professional manner, would go back easily for any other s i took my vehicle in for the items that were owed to me and they helped me out in a fast and professional manner, would go back easily for any other services needed. More

Honest and professional A dead battery could have meant expensive testing and electrical issues on my 2014 Passat. They prepared me for the wait time and explained the proced A dead battery could have meant expensive testing and electrical issues on my 2014 Passat. They prepared me for the wait time and explained the procedure - turned out I just needed a battery but appreciate the testing they did - and I was able to work from the comfortable waiting room with internet and work stations. More

service I brought my new Outback in for its first oil change and all went well. Took about an hour, as I was told by Dan. I brought my new Outback in for its first oil change and all went well. Took about an hour, as I was told by Dan. More

BEST EVER After working at The Autobarn Countryside Subaru and knowing the excellence demanded by the owner, I will continue to bring my cars to the location fo After working at The Autobarn Countryside Subaru and knowing the excellence demanded by the owner, I will continue to bring my cars to the location for service and KNOW all will be taken care of perfectly and guaranteed at the service section of Autobarn Subaru. The service at the VW side is no less perfect and ALL are treated with respect and the best tech service ever. More

Service The service is always great at this dealership. I have been here before and will continue to come back. Friendly, fast and very professional organiza The service is always great at this dealership. I have been here before and will continue to come back. Friendly, fast and very professional organization. More