The Autobarn Volkswagen of Countryside - Service Center

Service dept Prompt service, very courteous, even though they were extremely busy. Answered all my questions. They were very thorough and knowledgeable. I would r Prompt service, very courteous, even though they were extremely busy. Answered all my questions. They were very thorough and knowledgeable. I would recommend them for on-going maintenance. More

Wheel alignment Other than union rules sending home at 4pm the only one capable of doing a wheel alignment, I had a good experience. Friendly service reps. Other than union rules sending home at 4pm the only one capable of doing a wheel alignment, I had a good experience. Friendly service reps. More

wonderful! always enjoy coming here. Great place to service your car. Great coffee too. I love my Volkswagen. I'm on my 9th one. Great hours. always enjoy coming here. Great place to service your car. Great coffee too. I love my Volkswagen. I'm on my 9th one. Great hours. More

Worst Service Department Ever Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor a Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor and parts required) but was billed a much higher price. They tried to say it was more money because the TSB was for warranty work and the general public pays more. This may be true but I was very knowledgeable and specific in my request. We ended up agreeing on a lower price I was okay with but not after paying $130 in rental car fees because we took so long on negotiations and loaner cars are rare here. They also scratched my car in the process. They paid for the repairs but it took a lot of phone calls to get paid. I spent a lot of time waiting around at this dealership and witnessed an untruth and a cover up. A customers car broke while under the care of the Service Department and they played dumb when a customer found the broken part. I witnessed the Service Advisor tell the porter to leave it alone because it was broken. The car wouldn't shut off!!!!!!!! The customer went all the way home and came back because his car wouldn't shut off!!! Who does such a thing!!!!!!!!??? Horrible More

My morning at Subaru I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken care of with respect and excellent service, I would and have recommended you to several friends. More

New brakes on my Audi A4 They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. More

Very good experience. Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil ch Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil change. The work that was done was very thoroughly explained. More

Oil change & tire rotation on our forester Good service & friendly people. We trust the service crew to do good work as if we were family. WE both have the foresters & tell everyone how great Good service & friendly people. We trust the service crew to do good work as if we were family. WE both have the foresters & tell everyone how great they are. Feel much safer in the car. More

amazing expierence i took my vehicle in for the items that were owed to me and they helped me out in a fast and professional manner, would go back easily for any other s i took my vehicle in for the items that were owed to me and they helped me out in a fast and professional manner, would go back easily for any other services needed. More

Honest and professional A dead battery could have meant expensive testing and electrical issues on my 2014 Passat. They prepared me for the wait time and explained the proced A dead battery could have meant expensive testing and electrical issues on my 2014 Passat. They prepared me for the wait time and explained the procedure - turned out I just needed a battery but appreciate the testing they did - and I was able to work from the comfortable waiting room with internet and work stations. More