The Autobarn Volkswagen of Countryside - Service Center

I came in for my semi-annual free clear coat What I found when I drive away, was an immaculately detailed car... inside and out...no more winter dirt anywhere...everything was shiny and clean.... What I found when I drive away, was an immaculately detailed car... inside and out...no more winter dirt anywhere...everything was shiny and clean....looked like it had just come off the showroom floor...even smelled new...and not a penny from my pocket. I just had to pull over, call Service and let them know how fantastic their Service Techs are. They really made my day! More

courteous, reliable service i was treated very well with timely service.. Sam was very courteous and made sure my service process was comprehensive and made arrangements for tran i was treated very well with timely service.. Sam was very courteous and made sure my service process was comprehensive and made arrangements for transportation during my appointmemt More

routine service maintenance Oil change and tire rotation. Service person brought to air filters out to show me how dirty they were and asked if I wanted to replace them. Nice. Oil change and tire rotation. Service person brought to air filters out to show me how dirty they were and asked if I wanted to replace them. Nice. Looked at all coupons and discounts I could use to apply to fees to reduce the cost. Nice. More

Outstanding service!!! Felicia did a outstanding job. She greeted us and ask about our appointment and we went over everything with her. We got a loner car and checked back Felicia did a outstanding job. She greeted us and ask about our appointment and we went over everything with her. We got a loner car and checked back with her to see if the service would be completed Monday so we would not have to drive back from the South Loop tomorrow. She called us back and said everything was done except we would have to bring the car back in to get a small dent buffed out because they applied the auto guard and could not buff out the dent after the application. She said it would cost us $75 and she would put that price in for whenever we returned. Great job Felicia!!! More

Good job, thanks Excellent experience, efficient and friendly. Attended the customer appreciation event and found that to be helpful and informative. Service technic Excellent experience, efficient and friendly. Attended the customer appreciation event and found that to be helpful and informative. Service technician was particularly knowledgeable and responsive. More

Fast Service As I was driving a light came on stating that I needed fluid for my diesel engine. I drove right to Autobarn in Countryside and they took care of it a As I was driving a light came on stating that I needed fluid for my diesel engine. I drove right to Autobarn in Countryside and they took care of it and I was on my way in 10 minutes. Excellent service, thank you! More

Emission test - car failed the test! Good service - and helpful employees to take care of the car (and me). Got a ride home - and back because I dropped it off without an appointment. Good service - and helpful employees to take care of the car (and me). Got a ride home - and back because I dropped it off without an appointment. Always friendly service people.... More

Service I appreciate how accommodating Sam and his boss was for my very long wait for an unexpected 90,000 mile check-up. Thank you again! I appreciate how accommodating Sam and his boss was for my very long wait for an unexpected 90,000 mile check-up. Thank you again! More

Our day at Autobarn Went to Autobarn planning on picking up a loaner while our 2015 was receiving minor repairs. Instead we drove out in a 2017 Subaru Outback. Our sal Went to Autobarn planning on picking up a loaner while our 2015 was receiving minor repairs. Instead we drove out in a 2017 Subaru Outback. Our salesman Dave Percudani suggested we look at the new Outback's and was very accommodating in showing us all the vehicles that met our personal requirements. We were pleased with the upgrades to the new Outback. The vehicle is quiet, seats more comfortable and a better sound system. We were Dave Percudani's first customer in 2015 and he has never forgotten us. Whenever we had our vehicle serviced Dave would always greet us by name and ask if we had any issues he could help us with. He is very knowledgeable about the Subaru's. More

Trusted service Appreciate those guys. Only problem is everyone seems to agree and it is hard to get in for a scheduled oil change. But the manager bought a bag of Ch Appreciate those guys. Only problem is everyone seems to agree and it is hard to get in for a scheduled oil change. But the manager bought a bag of Chick-Fil-A sandwiches for the waiting room people, and thanked us for our patience. More