The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
672 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Oil change and new air filter Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nic Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nice touch. More
Oil change ...Tire rotation...Possible water in gas tank In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the ga In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the gas tank cover off after getting gas and then had gone through the car wash. After discussing the issue with my service advisor we agreed that since I was having no trouble with the car (starting, stalling) and the engine light did not come on, that no further action (draining the tank) would be necessary. I was very satisfied with my encounter at Subaru Autobarn. More
excellent i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. More
Right on time Sam was very courteous and very professional. The waiting area is very inviting. The service was completed in a timely manner, and I was off on my da Sam was very courteous and very professional. The waiting area is very inviting. The service was completed in a timely manner, and I was off on my day. More
Outstanding! Dale Rowden and team were terrific. They are careful, caring, thorough, and efficient. Dale even took the time to draw me a picture of the location an Dale Rowden and team were terrific. They are careful, caring, thorough, and efficient. Dale even took the time to draw me a picture of the location and cause of the problem and how it had been resolved! I appreciate knowing that I may have confidence in taking my 2017 Outback there in the future for the best service. Thanks! More
Good service fast. You never know how long you will have to wait at a service center for auto maintenance, even when that maintenance is routine. I was very pleasantly s You never know how long you will have to wait at a service center for auto maintenance, even when that maintenance is routine. I was very pleasantly surprised to get the routine maintenance on my wife's Volkswagen Eos done in an hour, giving me the rest of the day to get other things done! Thank you. More
Thank you Professional service, great customer service and very good price! People are very friendly. Falicha even checked if the repair could be covered under Professional service, great customer service and very good price! People are very friendly. Falicha even checked if the repair could be covered under some extended warranty I wasn't aware of. They took care of me as soon as possible. I cannot be happier with this dealership! Thank you. More
Great Experience Dale Rowden did a superb job in taking care of me yesterday. From dealing with a mad rush of clients at 8:00 with calmness and diplomacy to securing a Dale Rowden did a superb job in taking care of me yesterday. From dealing with a mad rush of clients at 8:00 with calmness and diplomacy to securing a loaner for me to keeping me informed and updated on the status of my car and options for my brake repair, he solidly represented the quality of the Autobarn service operation. More
Excellent! It is the third time I visited the dealer for service of my 2008 Outback. Accurate diagnosis always. Excellent and fast service. Thank you so much! It is the third time I visited the dealer for service of my 2008 Outback. Accurate diagnosis always. Excellent and fast service. Thank you so much! More
Great first impression I'm a new (used) Subaru owner, so I was pleased to find a service site so close to home. Your employees were great to work with and super friendly -- I'm a new (used) Subaru owner, so I was pleased to find a service site so close to home. Your employees were great to work with and super friendly -- from telling me where to drop off the car after hours to making my payment. I liked the texts to let me know my work was in process, and the employee who let me know the car was ready called both my cell and work phone when he couldn't reach me. (I'm sorry I didn't make a note of their names.) You have made a new, loyal customer! More