The Autobarn Volkswagen of Countryside - Service Center

Professional, courteuos, and detailed. The service people and mechanics were very professional. They explained in detail what was done, and worked with my extended warranty and VW's warran The service people and mechanics were very professional. They explained in detail what was done, and worked with my extended warranty and VW's warranty of parts. The dealership was clean and provided a sense of how important their customers are to them. Francisco is very professional and knowledgeable of the car and its issues. More

Dad's Forrester Scheduled maintenance, and brake work was handled professionally, and within my budget, same day service as well. Dealt only with Josh Mendiola; who Scheduled maintenance, and brake work was handled professionally, and within my budget, same day service as well. Dealt only with Josh Mendiola; who handled all of my concerns, and put my mind at ease. Give that man a raise!...he's great! More

Express Oil Change I have always been pleased with the service at Autobarn -- large repairs, small repairs, routine maintenance. They have been honest with me, and I pr I have always been pleased with the service at Autobarn -- large repairs, small repairs, routine maintenance. They have been honest with me, and I prefer OEM parts for my Outback. More

Great experience The staff is friendly, informative, & helpful. The service area & waiting are very clean. Amenities for those waiting are numerous & appreciated. I wa The staff is friendly, informative, & helpful. The service area & waiting are very clean. Amenities for those waiting are numerous & appreciated. I was in & out in good time. More

They went the extra mile to find an elusive problem. Thanks. I rather them high because I had an elusive problem with my new Passat and it took several tries to fix it - which they did! Thanks for going the extr I rather them high because I had an elusive problem with my new Passat and it took several tries to fix it - which they did! Thanks for going the extra mile. More

Oil change The oil change was fast. The vacuuming wasn't the best. The price was a little high. The location is very good: two minutes from the Stevenson. The oil change was fast. The vacuuming wasn't the best. The price was a little high. The location is very good: two minutes from the Stevenson. More

Tire rotate and oil change I arrived at 7:25 A. M. and was checked in promptly. The time stated for completion was right on. John made it very easy. I arrived at 7:25 A. M. and was checked in promptly. The time stated for completion was right on. John made it very easy. More

Service advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) More

Attentive to my concerns I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my c I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my concerns. After investigating my concerns while I worked on my computer in the comfortable customer lounge, Josh came back to me with a plan to resolve all of the issues I brought up. These folks are the best! More

Efficient Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every custo Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every customer. More