The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
655 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Service advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) More
Attentive to my concerns I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my c I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my concerns. After investigating my concerns while I worked on my computer in the comfortable customer lounge, Josh came back to me with a plan to resolve all of the issues I brought up. These folks are the best! More
Efficient Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every custo Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every customer. More
Oil change and new air filter Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nic Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nice touch. More
Oil change ...Tire rotation...Possible water in gas tank In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the ga In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the gas tank cover off after getting gas and then had gone through the car wash. After discussing the issue with my service advisor we agreed that since I was having no trouble with the car (starting, stalling) and the engine light did not come on, that no further action (draining the tank) would be necessary. I was very satisfied with my encounter at Subaru Autobarn. More
excellent i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. More
Right on time Sam was very courteous and very professional. The waiting area is very inviting. The service was completed in a timely manner, and I was off on my da Sam was very courteous and very professional. The waiting area is very inviting. The service was completed in a timely manner, and I was off on my day. More
Outstanding! Dale Rowden and team were terrific. They are careful, caring, thorough, and efficient. Dale even took the time to draw me a picture of the location an Dale Rowden and team were terrific. They are careful, caring, thorough, and efficient. Dale even took the time to draw me a picture of the location and cause of the problem and how it had been resolved! I appreciate knowing that I may have confidence in taking my 2017 Outback there in the future for the best service. Thanks! More
Good service fast. You never know how long you will have to wait at a service center for auto maintenance, even when that maintenance is routine. I was very pleasantly s You never know how long you will have to wait at a service center for auto maintenance, even when that maintenance is routine. I was very pleasantly surprised to get the routine maintenance on my wife's Volkswagen Eos done in an hour, giving me the rest of the day to get other things done! Thank you. More
Thank you Professional service, great customer service and very good price! People are very friendly. Falicha even checked if the repair could be covered under Professional service, great customer service and very good price! People are very friendly. Falicha even checked if the repair could be covered under some extended warranty I wasn't aware of. They took care of me as soon as possible. I cannot be happier with this dealership! Thank you. More