The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
672 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Excellent Service Received excellent customer service while my vehicle was in for repairs. Good communication from service representative. Overall a good experience, wo Received excellent customer service while my vehicle was in for repairs. Good communication from service representative. Overall a good experience, would recommend this facility. Thanks More
Oil and Filter , Tire Rotation / Friendly service reps - good explanations and guidance regarding costs and future needs. Please note on my computer file: Notify cust. before t Friendly service reps - good explanations and guidance regarding costs and future needs. Please note on my computer file: Notify cust. before topping off any fluids , $2:20+tax for WW fluid? Gee Whiz. Please get better bagels , last couple of times were mediocre. More
Great service The customer is top priority. The customers are updated as to the status if the work being done. Work is completed as quickly as possible. The customer is top priority. The customers are updated as to the status if the work being done. Work is completed as quickly as possible. More
Always a good experience Customer service here is excellent and the environment is comfortable. I appreciate they are dog-friendly. I couldn't be happier and would recommend Customer service here is excellent and the environment is comfortable. I appreciate they are dog-friendly. I couldn't be happier and would recommend others. More
Excellent service and great customer service with a smile Your dealership has been servicing my Subaru Outback since I bought the car from you back in 2008. I have great satisfaction, which is why I keep ret Your dealership has been servicing my Subaru Outback since I bought the car from you back in 2008. I have great satisfaction, which is why I keep returning. They have always done a great job and never left my car with grease anywhere. I am very particular and exceptionally immaculate about my car and after they work on it, it is always left spotless. I feel confident about driving my vehicle after it has been worked on. I have never had any doubt about my safety on the road after it has been worked on. Thank you! More
Excellent from start to finish. Staff and shop were organized, helpful and informative. I came for basic oil service change and tire rotation with follow up on brake noise. I asked t Staff and shop were organized, helpful and informative. I came for basic oil service change and tire rotation with follow up on brake noise. I asked them to refer to notes made during last visit and they provided me with confirmation. More
Great visit Thanks for the support I received yesterday during my service visit to Subaru of Countryside. Tom, Paul and Sam were great especially in offering me a Thanks for the support I received yesterday during my service visit to Subaru of Countryside. Tom, Paul and Sam were great especially in offering me advice on my concerns about an engine noise and the performance of my CVT transmission. Paul was great in going over the paperwork and making suggestions on additional services I might need. The oil change and tire rotation was done quickly and the air filters were replaced. And while I did not get his name, I also want to thank your parts rep who worked with me on getting touchup paint for my car and taking the time to show me how to use the dispenser. It was very helpful. More
Friendly and professional Work is done on time.Clean waiting area.Courtious service.Car was washed without me asking.Follow up was done right away. The review part of the surve Work is done on time.Clean waiting area.Courtious service.Car was washed without me asking.Follow up was done right away. The review part of the survey is too long. More
Good Service as usual. I have been bringing my Outback in for service since June 2008. I've never been disappointed.After 160,000 miles,I'm still running great. I have been bringing my Outback in for service since June 2008. I've never been disappointed.After 160,000 miles,I'm still running great. More
30 Complimentary Inspection Checked the car over - all was good. Mike showed me how to set up the Bluetooth system and answered some of the questions I had. Checked the car over - all was good. Mike showed me how to set up the Bluetooth system and answered some of the questions I had. More