The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
672 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Excellent as usual support Everyone keeps your informed and answers all questions. Reviewed my service request and then discussed recommended service for next appointment. Frien Everyone keeps your informed and answers all questions. Reviewed my service request and then discussed recommended service for next appointment. Friendly and informative interactions by everyone. More
Easy, Breezie The waiting room was comfortable. The general air was congenial. The work was completed in less time than I have experienced with other service The waiting room was comfortable. The general air was congenial. The work was completed in less time than I have experienced with other service centers. More
Fast and efficient. Everyone I dealt with was very professional. The gentleman who was my contact person explained why certain procedures should be done at this time but Everyone I dealt with was very professional. The gentleman who was my contact person explained why certain procedures should be done at this time but there was absolutely no pressure for me to agree with his recommendations. It was as pleasant an experience as anyone could hope for. More
Another great experience The service person answered the one question I had. The oil change was fast enough and they explained the additional checks performed. Tire pressure s The service person answered the one question I had. The oil change was fast enough and they explained the additional checks performed. Tire pressure slightly above desired value (from winter). They reduced it accordingly. More
Air bag recall I was able to get an appointment quickly. I got a free loaner which I needed. The repair, as well as some normal maintenance, was done on time. A grea I was able to get an appointment quickly. I got a free loaner which I needed. The repair, as well as some normal maintenance, was done on time. A great experience. More
timeliness of service & above & beyond cust. serv.. oil change & checkup done in a timely manner & $10 coupon applied--all explained-- and since I had expressed frustration in reading the manual--Robert oil change & checkup done in a timely manner & $10 coupon applied--all explained-- and since I had expressed frustration in reading the manual--Robert (Kirkman?) was sent over from sales & set in the car with me & explained IPOD & cell ph. hookups and view panel--VERY pleasant & helpful & did not make me feel rushed or stupid!! A really great employee!! More
ACC and Front Collision Warning out of alignment. Front collision sensor out of alignment. Dealership had equipment necessary to realign sensor and recalibrated the sensor correctly. Safety systems no Front collision sensor out of alignment. Dealership had equipment necessary to realign sensor and recalibrated the sensor correctly. Safety systems now are active and give accurate traffic warnings. More
Excellent Service , I came in for a tire repair. They repaired the tire with no charge. Very friendly service. It was a good experience today. , I came in for a tire repair. They repaired the tire with no charge. Very friendly service. It was a good experience today. More
Service Fast, courteous and well done. I had an oil change on a Saturday, and they finished it within 30 minutes. also the courtesy car wash was well done. Fast, courteous and well done. I had an oil change on a Saturday, and they finished it within 30 minutes. also the courtesy car wash was well done. More
One Month Check This was my first service call. There was no waiting. They took my car right away. The waiting room was clean and offered snacks. My wait was quick. V This was my first service call. There was no waiting. They took my car right away. The waiting room was clean and offered snacks. My wait was quick. Very pleased. More