The Autobarn Volkswagen of Countryside - Service Center

Service dept it was a pleasure dealing with Service advisor Salvador last week when I came in on a recall related issue. Salvador was very courteous and professio it was a pleasure dealing with Service advisor Salvador last week when I came in on a recall related issue. Salvador was very courteous and professional. I truly appreciated his advice. I will recommend this dealership to others. More

Quick and convenient Was able to get in in the morning, which is the best time for me, and I was helped immediately. I was informed at least a couple of time how much lo Was able to get in in the morning, which is the best time for me, and I was helped immediately. I was informed at least a couple of time how much longer it would be for the car. There are also always snacks and coffee or water available while you are waiThe dealer is also very close to my house. Josh also took off the $10 coupon which I had left at home. More

Awesome Customer Service! Friendly staff. Clean waiting area with lots of snacks. This place is awesome. I’ve always been treated like I’m their number one customer. Friendly staff. Clean waiting area with lots of snacks. This place is awesome. I’ve always been treated like I’m their number one customer. More

Excellent as usual support Everyone keeps your informed and answers all questions. Reviewed my service request and then discussed recommended service for next appointment. Frien Everyone keeps your informed and answers all questions. Reviewed my service request and then discussed recommended service for next appointment. Friendly and informative interactions by everyone. More

Easy, Breezie The waiting room was comfortable. The general air was congenial. The work was completed in less time than I have experienced with other service The waiting room was comfortable. The general air was congenial. The work was completed in less time than I have experienced with other service centers. More

Fast and efficient. Everyone I dealt with was very professional. The gentleman who was my contact person explained why certain procedures should be done at this time but Everyone I dealt with was very professional. The gentleman who was my contact person explained why certain procedures should be done at this time but there was absolutely no pressure for me to agree with his recommendations. It was as pleasant an experience as anyone could hope for. More

Another great experience The service person answered the one question I had. The oil change was fast enough and they explained the additional checks performed. Tire pressure s The service person answered the one question I had. The oil change was fast enough and they explained the additional checks performed. Tire pressure slightly above desired value (from winter). They reduced it accordingly. More

Air bag recall I was able to get an appointment quickly. I got a free loaner which I needed. The repair, as well as some normal maintenance, was done on time. A grea I was able to get an appointment quickly. I got a free loaner which I needed. The repair, as well as some normal maintenance, was done on time. A great experience. More

timeliness of service & above & beyond cust. serv.. oil change & checkup done in a timely manner & $10 coupon applied--all explained-- and since I had expressed frustration in reading the manual--Robert oil change & checkup done in a timely manner & $10 coupon applied--all explained-- and since I had expressed frustration in reading the manual--Robert (Kirkman?) was sent over from sales & set in the car with me & explained IPOD & cell ph. hookups and view panel--VERY pleasant & helpful & did not make me feel rushed or stupid!! A really great employee!! More

ACC and Front Collision Warning out of alignment. Front collision sensor out of alignment. Dealership had equipment necessary to realign sensor and recalibrated the sensor correctly. Safety systems no Front collision sensor out of alignment. Dealership had equipment necessary to realign sensor and recalibrated the sensor correctly. Safety systems now are active and give accurate traffic warnings. More