The Autobarn Volkswagen of Countryside - Service Center

Service Depaertment Did Great Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to ta Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to take your Subaru Thanks More

Oil change I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continu I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continue to bring my vehicle to this particular dealership. More

Recall service I was able to get an appointment on short notice, and was told the work would take about an hour. Fifty minutes after checking in, I pulled out with a I was able to get an appointment on short notice, and was told the work would take about an hour. Fifty minutes after checking in, I pulled out with a serviced vehicle, sparkly clean to boot! More

Exceptional service Had some warning lights pop up on my car and needed a quick appointment. Called 1st thing in the morning and was given a choice of times for an appoi Had some warning lights pop up on my car and needed a quick appointment. Called 1st thing in the morning and was given a choice of times for an appointment times for that day. It was a holiday so the service department was very busy and 2 mechanics were out that day. Nonetheless, the service was nothing short of fabulous. I was greeted quickly, kept appraised of what was going on every step of the way and my car was fixed much quicker that I would have thought possible. Not know what the problem was I was prepared to hunker down for a good amount of time but I don't think I was there longer than an hour. Also the waiting room was clean and comfortable. I could not be happier with the dealer and the service. More

personnel care and recognition The trained mechanics really do listen, attentive, and address all my questions. Steve, on Friday, was helpful, personable, displayed confidence and t The trained mechanics really do listen, attentive, and address all my questions. Steve, on Friday, was helpful, personable, displayed confidence and took time to help me understand how to resolve a question I had about my music system, in addition to the service details I'd had the vehicle in the Dealership for, More

Kindly and unsatisfactory experience Personnel is very professional and kind. I am very satisfied with the service. As soon as i arrived at vw service, they went to see me. Personnel is very professional and kind. I am very satisfied with the service. As soon as i arrived at vw service, they went to see me. More

Nice waiting room Had our radio replaced because it completely went out. Vehicle only has 8000 miles on it, so it was a warranty job. The waiting room is nice and has a Had our radio replaced because it completely went out. Vehicle only has 8000 miles on it, so it was a warranty job. The waiting room is nice and has a large variety of refreshments and snacks. The only reason I gave four stars instead of five was the service technician left a small scrape and blue paint on my driver side door handle. I guess he opened the door and it hit the lift. I brought it to Sam's attention, and he cleaned off the paint, but you could still tell that it did scrape some of the clear coat and paint off the handle. More

Something has changed! I got 5 star service for a change! Really used to hate going here because the old grumpy service advisor. Actually had a good experience I got 5 star service for a change! Really used to hate going here because the old grumpy service advisor. Actually had a good experience More

brake service Scheduled last minute brake inspection. Results = the job performed was not as drastic as had been stated by a "neighborhood mechanic" and turned out Scheduled last minute brake inspection. Results = the job performed was not as drastic as had been stated by a "neighborhood mechanic" and turned out over 300 dollars cheaper. More

AutoBarn VW Is AWESOME! AutoBarn VW is the BEST Dealership with the BEST Service Department in the Chicago area. Wouldn't take my Jetta anywhere else for Service. Please as AutoBarn VW is the BEST Dealership with the BEST Service Department in the Chicago area. Wouldn't take my Jetta anywhere else for Service. Please ask for Scott Essig or Salvador Diaz for help in the Service Department. More