The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
655 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Recall taken in immediately and appreciated the loaner car. They called or texted to let me know how it was progressing. Just wish they did a better wash jo taken in immediately and appreciated the loaner car. They called or texted to let me know how it was progressing. Just wish they did a better wash job..lol More
Always a wonderful experience! Sal listened carefully to the issues I was having with my car and made suggestions which allowed for diagnosis rather than a band-aid repair. Sal wa Sal listened carefully to the issues I was having with my car and made suggestions which allowed for diagnosis rather than a band-aid repair. Sal was courteous and efficient and thorough. I felt confident and comfortable about the plan for repair. Sal went out of his way to make sure I knew what was going on throughout the process, and was up front with costs, based on possible needed repairs. I even got the car back the same day! I have always been treated with respect and care at this dealership, regardless of who helped me and will continue to trust the service and care at this dealership. Special thanks to Sal for such great care! More
Winter Wheel & Tire Swap & more I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Wint I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe More
Oil Change Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, whil Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of. More
recalls and more Well we towed car there because the wife drained the battery, on acount she doesn't know how to start a car, she left the lights on in the first place Well we towed car there because the wife drained the battery, on acount she doesn't know how to start a car, she left the lights on in the first place. Scott out service guy really took care of me from start to finish, explaining everything in detail as we went along More
Oil change differential fluid xhange What I like is the service person always tells me what is needed and price so even if I can do that day I can plan to add it to my next service appt a What I like is the service person always tells me what is needed and price so even if I can do that day I can plan to add it to my next service appt and budget for it. It helps keeping to the recommended service schedule. More
Very pleasant Service is always good. People are always friendly and respectful of schedules. The bonus car wash is a real treat too. We have purchased multiple c Service is always good. People are always friendly and respectful of schedules. The bonus car wash is a real treat too. We have purchased multiple cars here over the years. More
Quick and Easy The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at t The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at the breaks and said they were fine. I'm good for another 6 months. More
Car while in service hit by flatbed towtruck Worst dealer ever customer service a joke have a 2018 vw passat r for warranty issue with brakes while in their care they were negligent to back up a Worst dealer ever customer service a joke have a 2018 vw passat r for warranty issue with brakes while in their care they were negligent to back up a tow truck into my car Tom service manager was laughing no apology try to lie to me about the situation took them almost a week to repair my car inconvenienced called vw corporate and vw of countryside owner left numerous messages and complaints nobody ever called me back corporate didn’t do anything didn’t even offer no type of compensation not even free oil change worst dealer ever should not be in business rating -20 More
Always taken care of I love this dealership! I always get great service. You should not require me to write a minimum amount of words. It will deter my evaluation. I love this dealership! I always get great service. You should not require me to write a minimum amount of words. It will deter my evaluation. More