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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
655 Reviews

655 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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November 08, 2019

I always have great service at the Autobarn. I would I always have great service at the Autobarn. I would highly recommend this dealership for service. My car was in and out of service much faster than More

by Christine
Recommend Dealer
Yes
Employees Worked With
Michael was my service advisor
November 08, 2019

It was obviously a busy day for the service team but I was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just ove More

by Mark H
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

over and above expectations I came in frustrated and apprehensive because of an ongoing electrical issue that was never fixed at another volkswagon dealership .I honestly was so More

by Ken Love , VP. Towers Alliance Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
September 03, 2019

30 day service I came in for a 30 day service. Quick and efficient service. Everyone was very friendly and willing to answer my questions. Great job by all. More

by vwpassat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Essig
September 01, 2019

Fast prompt and polite Great customer service with excellent communication and attention to customer needs Alex built a great rapport with my wife and myself over the last m More

by Frank m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Espinoza
September 01, 2019

Just an oil change but very nice. I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to wor More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Faster than expected Needed a seat recovered and new tires. Got a loaner and an estimate of 7-8 hours. The process was fairly simple and got text and call after about 5 h More

by NFrees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
August 26, 2019

A very good service experience. I arrived at the appointed time, and was greeted promptly. It was explained to me what was needed, using the purchase date and mileage of my Forester More

by Adolph T Giesler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
August 23, 2019

Professional Customer Service I appreciated the text updates as they were working on my Tiguan They were very thorough in regards to what my car needed. I also enjoyed their cour More

by Dcahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
August 23, 2019

Great and helpful service department :) From making the appointment to picking it up after service, Autobarn of Countryside was top notch and friendly :) And they love big and little animal More

by LilyDaisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Shea
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