The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
655 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Would definitely recommend this service department! Ronnie was extremely polite and informative. He kept me posted on what was going on with my car and made sure the issue was resolved. My car has been Ronnie was extremely polite and informative. He kept me posted on what was going on with my car and made sure the issue was resolved. My car has been perfect ever since! More
Jonathan was great Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn't and let me know about tire plan. More
Excellent service. Everyone was friendly and professional. I’ll be back for future service. The wait area was clean and comfortable with coffee, snacks and WiFi. professional. I’ll be back for future service. The wait area was clean and comfortable with coffee, snacks and WiFi. More
Had a great experience purchasing my suv. The salesman Hormas was very cooperative and explained everything well. I would recommend them to someone interested in purchasing a vehicle. Hormas was very cooperative and explained everything well. I would recommend them to someone interested in purchasing a vehicle. More
Sam Schwager is the best excellent service Sam Schwager is the best person we have ever dealt with at a car dealership thanks for the great service however your schedulers sho excellent service Sam Schwager is the best person we have ever dealt with at a car dealership thanks for the great service however your schedulers should not overbook appointments More
The help that I recieve from your service advisor Ronnie is always exceptional! Ronnie helps GREAT with Hertz cars and is always nice. Many people don’t want to help unless its a customers personal car but is always exceptional! Ronnie helps GREAT with Hertz cars and is always nice. Many people don’t want to help unless its a customers personal car but Ronnie treats me no different when I call with questions he always has an answer More
Got me in and out in a timely manner My battery had totally discharged while on a two week vacation. After a jump from roadside assistance the night before I drove to the service departm My battery had totally discharged while on a two week vacation. After a jump from roadside assistance the night before I drove to the service department. They had a look at the status of the battery and alternator (all good). Also installed a software update dealing with the alternator. Communication was great and I was out in about an hour and a half. All covered by my warranty. More
Autobarn has taken care of our Subaru needs through three Subaru Foresters (hopefully, soon to be four). Tom Fennewald and his staff have always looked after my family’s safety and maintenance needs and h Subaru Foresters (hopefully, soon to be four). Tom Fennewald and his staff have always looked after my family’s safety and maintenance needs and have done so in the most exemplary manner. We consistently place our trust in Tom and his excellent staff. They are tops! More
Service was good, I thought that it was standard practice at this dealer to wash the cars after service and before pickup by the customer. Is this something that I have to request at drop off? Thanks. at this dealer to wash the cars after service and before pickup by the customer. Is this something that I have to request at drop off? Thanks. More