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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
655 Reviews

655 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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February 03, 2021

We have had consistent, competent, professional and friendly service from both sales and service staff since 2016. We've had their care for warranty and non-warranty service work and have purchased th More

by dprintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabella Neumann
February 03, 2021

Excellent help. Julian is a pro and a very nice guy. Appreciate his diligence. Service seemed a little long but his updates helped a lot. More

by Heidwrite54
Recommend Dealer
Yes
Employees Worked With
Julian
February 02, 2021

Fast! Comfortable waiting room. Not sure why you need a minimum of 25 words - almost made me discontinue my rating. Now I am just adding words More

by Crab52crab52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 31, 2021

Quick, excellent service! I need an oil change and they were a able to accommodate me even without an appointment. Will be returning for any other car needs! More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 30, 2021

Ronnie and Johnathan are ROCK STARS! Thank you both for all you've done for me! I REALLY appreciate you guys! I won't get my car serviced anywhere else! More

by Mrs.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 16, 2021

I had an airbag recall to get fixed and I was in and out in no time. Everyone I dealt with was great and the dealership is a nice place to wait. More

by jozzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
January 12, 2021

I was very pleased with the service I received, especially how quickly they completed the work. I did find my handicapped placard. The people were very friendly and even showed me how to reset my More

by carol.kraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carsey Stamos
Jan 12, 2021 -

The Autobarn Volkswagen of Countryside responded

Carol, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carsey met your expectations. Thank you again for choosing The Autobarn Volkswagen of Countryside, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2021

once again, this dealership was friendly and efficient and satisfied my needs so that I could drive with confidence. they seem to be trustworthy. Thanks More

by kidnosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2021 -

The Autobarn Volkswagen of Countryside responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to pass along this feedback with Carlos and our team. None

January 09, 2021

Very attentive and quick service they just need to provide discounts once in a while so we can come back happy and like that the place is nice and clean More

by Lucycasta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2021 -

The Autobarn Volkswagen of Countryside responded

Lucy, We are very happy to hear Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. None

May 24, 2020

If you ever need a service on your VW, you have to go to Autobarn and see the best service advisor Ronnie Haleem. This guy knows his stuff and you won’t get ripped off More

by Sam N
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
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