The Autobarn Volkswagen of Countryside

Great experience The staff is friendly, informative, & helpful. The service area & waiting are very clean. Amenities for those waiting are numerous & appreciated. I wa The staff is friendly, informative, & helpful. The service area & waiting are very clean. Amenities for those waiting are numerous & appreciated. I was in & out in good time. More

They went the extra mile to find an elusive problem. Thanks. I rather them high because I had an elusive problem with my new Passat and it took several tries to fix it - which they did! Thanks for going the extr I rather them high because I had an elusive problem with my new Passat and it took several tries to fix it - which they did! Thanks for going the extra mile. More

Oil change The oil change was fast. The vacuuming wasn't the best. The price was a little high. The location is very good: two minutes from the Stevenson. The oil change was fast. The vacuuming wasn't the best. The price was a little high. The location is very good: two minutes from the Stevenson. More

Tire rotate and oil change I arrived at 7:25 A. M. and was checked in promptly. The time stated for completion was right on. John made it very easy. I arrived at 7:25 A. M. and was checked in promptly. The time stated for completion was right on. John made it very easy. More

Service advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) advisor went to work immediately, secured a station in the shop work immediate work on the Passat (despite late hour on a saturday pm) TERRIFIC) More

Attentive to my concerns I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my c I came in for scheduled maintenance but had some concerns as well. Josh Mendiola listened attentively and had the service team look into each of my concerns. After investigating my concerns while I worked on my computer in the comfortable customer lounge, Josh came back to me with a plan to resolve all of the issues I brought up. These folks are the best! More

Efficient Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every custo Scott services were efficient and all the while kept me informed regarding every aspect of the service for the day. I recommend Scott to every customer. More

Oil change and new air filter Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nic Service employees are always courteous and respectful; appreciate the clean, well maintained waiting area. The free car wash with every visit is a nice touch. More

Oil change ...Tire rotation...Possible water in gas tank In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the ga In addition to the oil change and tire rotation services, I was concerned about possible water in the gas tank because I had inadvertently left the gas tank cover off after getting gas and then had gone through the car wash. After discussing the issue with my service advisor we agreed that since I was having no trouble with the car (starting, stalling) and the engine light did not come on, that no further action (draining the tank) would be necessary. I was very satisfied with my encounter at Subaru Autobarn. More

excellent i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. i been a customer for 1o years and since the first time i like the service.you can see the difference from other service places. More