The Autobarn Volkswagen of Countryside
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Thank you. Thank you Robert for being courteous and thorough in covering my vehicle’s needs. In addition, I also got me car washed, yay. Thank you! Thank you Robert for being courteous and thorough in covering my vehicle’s needs. In addition, I also got me car washed, yay. Thank you! More
quick.no waiting.courteous Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty wit Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty with customers with no agenda to sell products is important to me More
McNamara Oil Change Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned the minor ‘rock damage’ in my windshield. And we didn’t walk around the car identifying previous markings prior to them taking it away. 🤔 More
Everything worked out very well Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mech Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mechanic. More
great I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, c I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, cruise control , phone etc More
Excellent so far Costs clearly presented, except for auto locator fee, which was added at closing. Surprising. Wish it had been more clearly covered prior to closing. Costs clearly presented, except for auto locator fee, which was added at closing. Surprising. Wish it had been more clearly covered prior to closing. I believe the fee might be appropriate, but wish we'd known about the $499 fee beforehand. More
Oil change service and noise diesel sound problem. The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service inv The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service invoice stated it is exhaust noise". I returned five days day later to review diesel noise with service manger Tom Fennewaid. Tom check the car and heard the noise. He did not have a resolution, however he stated he research the noise and call me to up date how the car can be serviced to eliminate diesel noise. More
woderful people nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my vote More
Friendly employees and good refreshments Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I e Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I especially like the free car washes. More
New vehicle purchase Excellent experience all around. Highly recommend purchasing a vehicle from Juan. Very helpful through the whole car buying experience. Walked out Excellent experience all around. Highly recommend purchasing a vehicle from Juan. Very helpful through the whole car buying experience. Walked out with a great vehicle at a great price. I would definitely buy a vehicle from here again. More