The Autobarn Volkswagen of Countryside

Great experience No-hassle buying experience. Very professional and likeable staff. I appreciated locking in a price before I came in and more importantly, the dealers No-hassle buying experience. Very professional and likeable staff. I appreciated locking in a price before I came in and more importantly, the dealership honoring the price without any hidden fees. More

Good job After too many reminders that I needed to get the oil change, I went to get it changed. The process was easy and attention was paid to my request that After too many reminders that I needed to get the oil change, I went to get it changed. The process was easy and attention was paid to my request that the car not be washed. The change itself took a wee bit longer than I am used to. The lounge was full which probably explains the time it took to get the oil changed. Biggest gripe is that the Autobarn seems to be constantly selling. Understandable but irksome. More

Always excellent service I have been coming to VW of Countryside since I bought my car in 2011. I have always received excellent service from sales to service and everything i I have been coming to VW of Countryside since I bought my car in 2011. I have always received excellent service from sales to service and everything in between. More

Always Pleasurable. It's always smooth going. Musa has things handled well. Very comfortable customer service area and the refreshments are always welcome. Keep up the go It's always smooth going. Musa has things handled well. Very comfortable customer service area and the refreshments are always welcome. Keep up the good work. More

Oil change replace element filters Excellent work! Thanks! I will take the vehicle later this month for a brake flush! Thanks a lot to Juan and Robert for taking care of the Tiguan RLin Excellent work! Thanks! I will take the vehicle later this month for a brake flush! Thanks a lot to Juan and Robert for taking care of the Tiguan RLine (my wife loves her suv) More

Routine Maintenance I realize routine maintenance is just that - routine. But I would not take my car anywhere else because of the level of service I receive. Employees I realize routine maintenance is just that - routine. But I would not take my car anywhere else because of the level of service I receive. Employees are courteous, professional and thorough. More

Excellent customer service. Scott Essie provided exceptional service and respect. He was attentive and answered all my questions . Service was done within the time promised. Atm Scott Essie provided exceptional service and respect. He was attentive and answered all my questions . Service was done within the time promised. Atmosphere was positive and calming allowing me to work on paperwork that I brought was th me. More

Great experience ... as advertised I returned to Chicago after a five-year stint in Seattle during which I bought a 2016 WRX. My mother recently brought her ‘17 to Autobarn for a routin I returned to Chicago after a five-year stint in Seattle during which I bought a 2016 WRX. My mother recently brought her ‘17 to Autobarn for a routine service appointment and could not have been more glowing in her review of the staff and service. Given her endorsement, I was looking forward to bringing in my car for its 30K mike maintenance. Autobarn did not disappoint - experience was great, appointment took a little less time than suggested, and car runs like a top. More

Tire pressure warning light came on Sat May 26 VW service found screw in right rear tire. Patched and repaired it within an hour. Was covered by warranty when I purchased my tires at VW. No charge. VW service found screw in right rear tire. Patched and repaired it within an hour. Was covered by warranty when I purchased my tires at VW. No charge. Service rep was Scott Essig. More

Falicha Newton Thanks for your help- always doing the best for me and my vehicle. Whether I come in unexpected or with an appointment, she is always helpful and frie Thanks for your help- always doing the best for me and my vehicle. Whether I come in unexpected or with an appointment, she is always helpful and friendly! More