The Autobarn Volkswagen of Countryside
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience! From the moment we called, came in, and left with a new car everyone was extremely friendly and committed to ensuring that we had a great experience. From the moment we called, came in, and left with a new car everyone was extremely friendly and committed to ensuring that we had a great experience. More
Quick and Easy The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at t The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at the breaks and said they were fine. I'm good for another 6 months. More
Car while in service hit by flatbed towtruck Worst dealer ever customer service a joke have a 2018 vw passat r for warranty issue with brakes while in their care they were negligent to back up a Worst dealer ever customer service a joke have a 2018 vw passat r for warranty issue with brakes while in their care they were negligent to back up a tow truck into my car Tom service manager was laughing no apology try to lie to me about the situation took them almost a week to repair my car inconvenienced called vw corporate and vw of countryside owner left numerous messages and complaints nobody ever called me back corporate didn’t do anything didn’t even offer no type of compensation not even free oil change worst dealer ever should not be in business rating -20 More
Always taken care of I love this dealership! I always get great service. You should not require me to write a minimum amount of words. It will deter my evaluation. I love this dealership! I always get great service. You should not require me to write a minimum amount of words. It will deter my evaluation. More
Horrible dealership and service I left my car at this dealership on Friday 10/26/18 for suspension work. I was told that I would have my car guaranteed on Thursday 11/1/2018. My car I left my car at this dealership on Friday 10/26/18 for suspension work. I was told that I would have my car guaranteed on Thursday 11/1/2018. My car was at this dealership for a week for a quoted eight hour repair. I was never informed of my vehicles progress at all as I had to initiate conversation with service. Service blew me off and never responded but one time to me. I initiated conversation with the mechanic who was working on my car and he told me on Thursday 11/1/2018 that he "never started working on my car and that he was busy". This is possibly the worst thing to say to a customer and really shows the lack of care of customers. I will never come this dealership and would never recommend it to anyone looking for a good experience. More
Excellent Customer Experience I was greeted promptly by Steven Ostojic who made the process of checking my vehicle in for service totally painless. The service to my vehicle was s I was greeted promptly by Steven Ostojic who made the process of checking my vehicle in for service totally painless. The service to my vehicle was scheduled for about 1 hour and it was ready within that hour. The dealership is inviting and very modern and clean. More
October 2018 30,000 mileage suggested maintenance including oil change, initial reason for visit. It was most unfortunate that the car wash was down the day I wa 30,000 mileage suggested maintenance including oil change, initial reason for visit. It was most unfortunate that the car wash was down the day I was there - though it would have been nice if I was offered to come back a few days later just for the car wash or they could have possibly vacuumed the interior before leaving - that would have been phenomenal!. More
Service Depaertment Did Great Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to ta Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to take your Subaru Thanks More
Awesome sales experience Personally I hate car buying, however I have to say this was a great experience. Mario was wonderful and understood my needs and questions. Answer Personally I hate car buying, however I have to say this was a great experience. Mario was wonderful and understood my needs and questions. Answers were honest and open. I also loved that they did post sales follow-up to ensure I understood all the gadgets and settings. I would buy from them again and they are not even close to where I live, but was worth the drive! More
Oil change I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continu I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continue to bring my vehicle to this particular dealership. More