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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,306 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,306 reviews

November 04, 2018

Great experience! From the moment we called, came in, and left with a new car everyone was extremely friendly and committed to ensuring that we had a great experience. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Vujanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Kelly
November 03, 2018

Quick and Easy The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at t More

by zdebr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devitt
November 02, 2018

Car while in service hit by flatbed towtruck Worst dealer ever customer service a joke have a 2018 vw passat r for warranty issue with brakes while in their care they were negligent to back up a More

by Bg2018
Recommend Dealer
No
Employees Worked With
Tom Fennewald
Nov 08, 2018 -

The Autobarn Volkswagen of Countryside responded

We have been looking into this since you posted, and we are not sure what incident you are referring to. Nothing like this has occurred on out lot in quite some time. In the rare instance that we scuff a bumper or something of that nature, we always take responsibility and repair the vehicle to like new condition. We do not own or operate tow trucks, so an occurrence such as this would have been handled by the towing company. We are very interested in finding out who you are and what exactly happened, but we have no way to contact you. Please call our customer care line (847-942-9032) at your earliest convenience so we can address your concerns

November 01, 2018

Always taken care of I love this dealership! I always get great service. You should not require me to write a minimum amount of words. It will deter my evaluation. More

by nyc1sda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Essig
November 01, 2018

Horrible dealership and service I left my car at this dealership on Friday 10/26/18 for suspension work. I was told that I would have my car guaranteed on Thursday 11/1/2018. My car More

by GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic: First name Mike. Service: first name Scott
October 30, 2018

Excellent Customer Experience I was greeted promptly by Steven Ostojic who made the process of checking my vehicle in for service totally painless. The service to my vehicle was s More

by John R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ostojic
October 29, 2018

October 2018 30,000 mileage suggested maintenance including oil change, initial reason for visit. It was most unfortunate that the car wash was down the day I wa More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
October 28, 2018

Service Depaertment Did Great Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to ta More

by Joe's Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fennewald
October 28, 2018

Awesome sales experience Personally I hate car buying, however I have to say this was a great experience. Mario was wonderful and understood my needs and questions. Answer More

by MarieMac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario
October 24, 2018

Oil change I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continu More

by Daphane West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fennewald, Joe Devitt
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