The Autobarn Volkswagen of Countryside
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Helpful and Courteous I came from out of state to buy a car. The internet-based salesperson was very helpful in answering my questions before I was able to come to the deal I came from out of state to buy a car. The internet-based salesperson was very helpful in answering my questions before I was able to come to the dealership. The salesperson I had was super nice and friendly before purchase. The person who helped me sign all the paperwork was friendly and efficient. When it came time to take possession, the salesman was very accomodating in helping me deal with returning my rental car. I couldn't have asked for anyone to be more helpful. He called me a few days after I had the car to make sure that I was happy and to let me know I could call him at any time if I had any questions about my new Jetta. Everything about this purchase was top notch! More
Autobard of Countryside did Good service on my Tiguan. During the servicing of my car, the tech. found a problem with the steering that made the car hard to keep in a straight line. My said she thought it During the servicing of my car, the tech. found a problem with the steering that made the car hard to keep in a straight line. My said she thought it was OK. So when the Service tech. said that the front driver side wheel was loose, I had it repaired. Now the car,s steering is tight. Thanks for finding what I though was Loose steering when driving.. More
Great Michal took his time explaining all the different features of the car. He set up my Bluetooth. He answered all my questions. It was a good experience Michal took his time explaining all the different features of the car. He set up my Bluetooth. He answered all my questions. It was a good experience purchasing the car. More
Bad Experience and 3rd time is not the charm I visited this dealership two times on Memorial Day to view and test drive a Jeep Wrangle recently put on their website for sale. When I saw the Jeep I visited this dealership two times on Memorial Day to view and test drive a Jeep Wrangle recently put on their website for sale. When I saw the Jeep it was dirty and had just been taken in on trade. It was not detailed and had not been inspected as part of their process. I advised the sales person (Alex Espinoza) that I was interested in the Jeep multiple times but made no effort to sell me the Jeep. He definitely was un-interested in having a sales conversation. Once I mentioned I would come back to see this vehicle again once it was cleaned and inspected, he advised me that we would call me and mentioned that these types of Jeeps sell them selfs and might no be there very long. A whole week later the Jeep has not sold and I was called by sales person on 6/3/2019 to come in to view the Jeep that was been through mechanical inspection and cleaning detail. I visited the dealership on 6/3/2019 for the third time and I met with sales person. The dealership was definitely not busy and does not surprise me but the kicker was that in took the sales person 10 minutes to let me know the Jeep was not ready from detail cleaning and the key was not there to view the vehicle. He apologized and I left very disappointed that he called me earlier that day the vehicle was ready to view to be told it was not ready. I don't understand the lack of motivation to retain a potential customer to purchase a vehicle costing $28,000. I visited this dealership three times, does that not throw up a red flag that this customer may be really interested in purchasing. WELL I GUESS NOT for this salesperson/dealership. I would definitely recommend you go here if you wish to experience the following: * Vanilla Customer Service * Lied to via phone * No interested in selling you a car * No attempt to ask/engage you about purchase I will not be purchasing a vehicle here or in the future and will be informing family/friends of this ridiculous experience. I know plenty of other dealerships that would love to sell me a $28,000 car and will make effort to gain my business. More
Great I am very happy with the service department. They answer all my questions and are very helpful with any concerns I have. The service area is also very I am very happy with the service department. They answer all my questions and are very helpful with any concerns I have. The service area is also very inviting. More
Window tint Everyone here is so polite. They check you in quickly and do an excellent job. They have a great space to wait for your car with comfortable chairs Everyone here is so polite. They check you in quickly and do an excellent job. They have a great space to wait for your car with comfortable chairs and snacks if you want them. Tint was matched perfectly. More
Service Good quality service starting with advisor Salvador Diaz and the certified technicians you have on your staff who know how and what to look for to kee Good quality service starting with advisor Salvador Diaz and the certified technicians you have on your staff who know how and what to look for to keep your vehicle running at it's best. More
Just another annual service Great service as always. In and out, no worries. Oil change ans swapped the winter & summer tires. Found & plugged a nail in one of the summer tires. Great service as always. In and out, no worries. Oil change ans swapped the winter & summer tires. Found & plugged a nail in one of the summer tires. More
Great customer service from Sam S. and Team Went in too close to closing time one evening due to broken tail light and Sam Schwager and Daniel had me in and out with light fixed and safety assur Went in too close to closing time one evening due to broken tail light and Sam Schwager and Daniel had me in and out with light fixed and safety assured in no time. Last week my driver passenger power window stopped working and the next morning, the car would not start at all. I got a jump from the Subaru Roadside Assistance and headed over to the Countryside Subaru dealership. I am not a big fan of dealerships but over several years, I have learned to trust Sam Schwager and his judgement. He is always honest, sincere, and professional. I ask for him first now when I walk in. On a busy Friday morning before a Holiday weekend, he was able to get a new battery installed in a very reasonable time and even squeezed in a recall issue fix I had not had time to schedule. I am a nurse who works out of my car and I love my Subaru Crosstrek and need to keep it up-to-date with maintenance. Knowing Sam is there and that I can trust him makes a big difference to me and to my patients who depend on me to visit them. Thank you Sam and his team! More
Great service and worth the wait I have gone to two Subaru’s and drive 40 Minutes to get to this one because the Subaru 15 minutes from me is absolutely terrible. Autobarn actually d I have gone to two Subaru’s and drive 40 Minutes to get to this one because the Subaru 15 minutes from me is absolutely terrible. Autobarn actually does the services you ask and does t make excuses or take 2.5 hours for a scheduled oil change. I highly recommend! It is worth the drive. More