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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,306 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,306 reviews

June 07, 2019

Helpful and Courteous I came from out of state to buy a car. The internet-based salesperson was very helpful in answering my questions before I was able to come to the deal More

by OrangeJoan2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I texted with a woman named Veronica who was very friendly and responsive to my questions., Ahmad Aldarawsheh
June 07, 2019

Autobard of Countryside did Good service on my Tiguan. During the servicing of my car, the tech. found a problem with the steering that made the car hard to keep in a straight line. My said she thought it More

by WALTERMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
June 07, 2019

Great Michal took his time explaining all the different features of the car. He set up my Bluetooth. He answered all my questions. It was a good experience More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Swiercz
June 04, 2019

Bad Experience and 3rd time is not the charm I visited this dealership two times on Memorial Day to view and test drive a Jeep Wrangle recently put on their website for sale. When I saw the Jeep More

by Juan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Espinoza
Jun 05, 2019 -

Juan123 responded

You are correct I contacted the dealership 4 times with no positive response. I had to contact dealership again due to no follow up from original salesperson about this Jeep. Im sorry i wasted my time and have great day.

Jun 17, 2019 -

The Autobarn Volkswagen of Countryside responded

Thank you for taking the time to write a review for us. We would like to point out that you overlooked something very significant: the first day you visited we handed you the keys to the Jeep, and let you take it to your home. You did not want your new vehicle to sit outside, so you needed to see if it would fit in your garage before we went any further. It’s safe to say that most people would interpret that as a sign of a significant desire to sell you a vehicle. When you returned, you informed us that the Jeep did not fit in your garage. However, you did state that you may still be interested if we were willing to offer a substantial discount from our online price.

June 04, 2019

Great I am very happy with the service department. They answer all my questions and are very helpful with any concerns I have. The service area is also very More

by Joe S. 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola, Musa Atio
May 31, 2019

Window tint Everyone here is so polite. They check you in quickly and do an excellent job. They have a great space to wait for your car with comfortable chairs More

by Dancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
May 30, 2019

Service Good quality service starting with advisor Salvador Diaz and the certified technicians you have on your staff who know how and what to look for to kee More

by Paul625
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
May 29, 2019

Just another annual service Great service as always. In and out, no worries. Oil change ans swapped the winter & summer tires. Found & plugged a nail in one of the summer tires. More

by Satchmo's Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Essig
May 28, 2019

Great customer service from Sam S. and Team Went in too close to closing time one evening due to broken tail light and Sam Schwager and Daniel had me in and out with light fixed and safety assur More

by MMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Subaru Countryside: Sam Schwager; Daniel; Nick-technician
May 26, 2019

Great service and worth the wait I have gone to two Subaru’s and drive 40 Minutes to get to this one because the Subaru 15 minutes from me is absolutely terrible. Autobarn actually d More

by ThatGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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