The Autobarn Volkswagen of Countryside

Damien is professional, thorough and diligent. It was a pleasure working with Damien - I did that majority of my transaction over the phone because I was an out of state buyer. Our Passat Wagon was exactl pleasure working with Damien - I did that majority of my transaction over the phone because I was an out of state buyer. Our Passat Wagon was exactly what we were looking for and the overall experience was fantastic. I am looking forward to purchasing another car from Damien and the Autobarn! More

A great experience! We are from Champaign and most of our dealings were over the phone or via email. Damien went above and beyond to communicate with us and was very proactive during the entire sale. W our dealings were over the phone or via email. Damien went above and beyond to communicate with us and was very proactive during the entire sale. We cannot say enough good things about him - he made car buying enjoyable - we did not think that was possible;) More

The best car buying experience (both pre and after sale). Very friendly, knowledgable, courteous. No high pressure! Worked with me to find the right car (from another dealer) and sold it to me at a good p Very friendly, knowledgable, courteous. No high pressure! Worked with me to find the right car (from another dealer) and sold it to me at a good price. Randy (the service manager) hosted a wonderful customer appreciation evening where I not only learned about the dealership but more importantly more about the car I bought. For the next two weeks after the sale I asked many more questions of sales and service and have visited the dealership. Everyone there continues to be very courteous and helpful. This has been a very pleasant experience. I definitely would buy from them again. More

Firas was extremely helpful during the sale process. He was extremely knowledgeable. I am technical/car guy and Firas was able to answer every question and demo every feature I requested. The Autobarn i was extremely knowledgeable. I am technical/car guy and Firas was able to answer every question and demo every feature I requested. The Autobarn is a first-class operation. I highly recommend them for your next VW purchase! More

Damien was very knowledgeable and helpful. Not at all pushy, yet attentive. I purchased my first VW, so I appreciated his experience. I visited several other dealerships and passed them up because of t pushy, yet attentive. I purchased my first VW, so I appreciated his experience. I visited several other dealerships and passed them up because of their unappealing sales approach. I will recommend Damien to everyone I know who is in the market for a new/used vehicle. More

Damien was friendly, not pushy, and very attentive. He was very knowledgeable about the safety and technical aspects of the vehicle. I was looking for a car in a hurry and a great experience with him. Th was very knowledgeable about the safety and technical aspects of the vehicle. I was looking for a car in a hurry and a great experience with him. They worked it so I got the APR rate I needed to purchase. More

Very positive automotive experience. They were extremely professional yet made me feel very comfortable about the purchase. They did everything they said they would and went above and beyond. Their follow professional yet made me feel very comfortable about the purchase. They did everything they said they would and went above and beyond. Their follow up is fantastic. This was by far the best Auto buying experiences I have had. More

The Autobarn outdoes themselves with service everytime! We purchased a 2009 Routan from the Autobarn and had it in for a scheduled 18,000 mile service appointment. Not only did the service department look We purchased a 2009 Routan from the Autobarn and had it in for a scheduled 18,000 mile service appointment. Not only did the service department look at and fix the little things (oil change, tires, squeaky sliding door), but I had briefly mentioned that my steering wheel had been shaking when applying the brakes. They took it for a drive, and not only checked my brakes, but replaced not just the front, not just the pads, EVERYTHING, way ahead of schedule, completely as a courtesy to us. Everytime we are there I feel like they bend over backwards to make your experience a great one. When people mention they are thinking about buying a car, we refer them to the Autobarn, especially VW Countryside. It is a dealership like no other - absolutely unparalled, and we will continue to refer people to them. I promise, our next vehicle will be an Autobarn vehicle as well. More

Dealing with Autobarn VW of Countryside was a pleasure. Under the difficult circumstances of severe water damage to my old car, Dave and Firas were the best! I was given a loaner at 4PM on a Saturday after Under the difficult circumstances of severe water damage to my old car, Dave and Firas were the best! I was given a loaner at 4PM on a Saturday after being towed unannounced to their location. The staff were very kind and very helpful. Once I knew that my old car was totaled, I returned to Autobarn VW Countryside to purchase my new car. Firas spent a great deal of time with me, was considerate of my vehicular needs and was extremely professional throughout the buying process. I have been back once for pre-planned service and Irma in the service dept. was great as well. I would highly recommend Aotobarn VW Countryside to anyone looking for a vehicle. More

We were happy with the shopping process. We had never purchased a Volkswagen before, so we had a lot of questions that were answered to our satisfaction. We were able to get the car we wanted and were ne purchased a Volkswagen before, so we had a lot of questions that were answered to our satisfaction. We were able to get the car we wanted and were never pressured into buying the car until we were ready to purchase. It was a pleasant experience. More