The Autobarn Volkswagen of Countryside

Every part of my experience with this dealership has been exceptional and I am only a month old customer. I did not ever feel taken advantage of. The entire staff is constantly friendly and knowledgable. exceptional and I am only a month old customer. I did not ever feel taken advantage of. The entire staff is constantly friendly and knowledgable. I am also thoroughly enjoying my new vehicle. I would highly recommend this dealership to anyone; I already have. More

My experience with the dealership was great. I was treated very good by everyone at vw. Employees were very friendly and eager to help. The whole process went very smoothly. I would defintely recommen treated very good by everyone at vw. Employees were very friendly and eager to help. The whole process went very smoothly. I would defintely recommend this dealership. More

Barbara was a great person to deal with. Being my first car buying experience I was worried I would have to deal with pushy sales representatives. Barbara was extremely pleasant and helpful. Even after vis car buying experience I was worried I would have to deal with pushy sales representatives. Barbara was extremely pleasant and helpful. Even after visiting other dealerships I knew I wanted to come bach to the Autobarn. More

My salesperson was Barbara Gawlak - perhaps the most enthusiastic and eager (in a good way) salesperson I've dealt with over the years. Barbara did her homework and came to the table fully prepared to enthusiastic and eager (in a good way) salesperson I've dealt with over the years. Barbara did her homework and came to the table fully prepared to answer questions and make the buying experience a comfortable one. I would recommend Barbara to anyone looking for a new Volkswagen. More

Russ and Dave Casey were great to work with. Very honest, easy-going; just as I had hoped. Thanks to the great people at the Autobarn, I had an excellent experience with the purchase of my first car. Bravo! easy-going; just as I had hoped. Thanks to the great people at the Autobarn, I had an excellent experience with the purchase of my first car. Bravo! More

I could not be happier with my experience from start to finish. Les was fantastic. He listened to our needs and concerns. It was a purchase tailor \-fit to us and we love our new car! finish. Les was fantastic. He listened to our needs and concerns. It was a purchase tailor \-fit to us and we love our new car! More

Autobarn VW made car-buying a much less stressful experience than I had imagined it would be. Anthony was respectful and professional throughout the whole process. I never felt like I was being jer experience than I had imagined it would be. Anthony was respectful and professional throughout the whole process. I never felt like I was being jerked around like in other dealerships. I was very impressed with how friendly the whole staff was to my 15 month old baby. Everyone was kind to her and mad sure that even she was comfortable throughout the car-buying experience. I am very happy with the used car I bought through Autobarn and I would highly recommend this dealership to anyone who is looking for a car in the Chicagoland area. More

On 9 Aug 2011 we went to The VW Autobarn in Countryside to trade in our EOS for a Beetle Coupe. On 8 AUG 2011 we had gone to Subura Autobarn in Countryside and puchased a new car, our experience had been to trade in our EOS for a Beetle Coupe. On 8 AUG 2011 we had gone to Subura Autobarn in Countryside and puchased a new car, our experience had been so great we thought VW Autobarn of Countryside would be the same. We did indeed have a knowledgable and friend salesman in Matt Lichosyt. The upper staff was friendly and pleasant. The inventory was the best selection in the area and we were very happy to find a 2010 "Final Edition" Beetle Coupe with Pre Loved ( Pre Certified) standard. It was the choice suggested was awesome in helping us we were looking for. Jason the finance guy was knowledgable and helpful in his suggestion. In fact, the warranty he suggested was perfect because it helped to fortify we had made the right decision. Esp. because this was our first Used Car purchase. VW's Pre Certified or asthey say Pre Loved car concept is great because it shows the effort which the dealer goes to getting good used cars. With all the positives we experienced it is hard to bring in a disappointment with the dealership. The "guy" that our salesman went to for the negoation part. We did not meet nor get his name. He needs some re-training. The way he wrote numerous figures/caculations on the sheet with cross outs made it seem more like a shell game stunt than a professional deal. It did not reflect Matt's professionalism at all nor the prlfessionalism experience at the Autobarn Company. Matt we know it was not you but so other guy. Thank goodness Matt was our salesman. More

My overall experience was great. Pat Ellis was very informative and made me feel comfortable. I didn't feel pressured by him. In general he was a very nice sales person. I would recommend him to anyone informative and made me feel comfortable. I didn't feel pressured by him. In general he was a very nice sales person. I would recommend him to anyone as well as the dealership. All of the people were very friendly. The price was right for the features that were offered in my car. I've heard a lot about the volkswagen reputation and after purchasing a car I can honestly say the people and car have lived up to that reputation. More

Communication was great and everything was repaired correctly and quickly. I was updated each step of the way and always knew what was going on. Dave did a great job on the repairs of my vehicle. correctly and quickly. I was updated each step of the way and always knew what was going on. Dave did a great job on the repairs of my vehicle. More