The Autobarn Volkswagen of Countryside

I spend quite a bit of time researching vehicles before I buy and this was no exception. I returned over and over to the dealership test-driving cars to make sure of my choice. Les had the handicap of the buy and this was no exception. I returned over and over to the dealership test-driving cars to make sure of my choice. Les had the handicap of the less than sterling reliability reputation VW had earned over the last few years, yet he was enthusiastic and upbeat about recent improvements by the company, and Consumer Reports gave the Golf TDI a very good rating, and the GTI, which I really loved driving, a slightly better than average reliability rating. Still, I was coming from Lexus reliability and was wary about VW. Les was unfailingly patient, letting me test-drive the cars multiple times to help me make my decision. Although I adored the handling and look of the GTI, my discomfort about the fuel economy, which was no better than the car I already had, would have tarnished the ownership experience and I ended up with the TDI, with the options and color I wanted. Although I could probably have gotten the car for a better price, had I settled for a color I didn't want, I'm very happy with my purchase so far, with the added benefit of that virtuous feeling that comes with significantly improved fuel economy. More

This is my second time purchasing a new Volkswagen from auto barn on Lagrange Because I had a car accident wich was a total lost accident i would recomend the car And the dealership to anyone. My exper auto barn on Lagrange Because I had a car accident wich was a total lost accident i would recomend the car And the dealership to anyone. My experience was great that's why I keep coming back. And wouldn't go anywhere else:-) More

after getting the run around rom another dealship rodney was a answered prayer!!! he listened to what we had to say and was willing to work with us and i will continue all my car shopping business with aut was a answered prayer!!! he listened to what we had to say and was willing to work with us and i will continue all my car shopping business with autobarn thanks to him :) More

Why I've given an overall excellent rating to Countryside is because they made "Great" Not only do they have a business to run including quotas the numbers but they seem to make it a priority to have hir is because they made "Great" Not only do they have a business to run including quotas the numbers but they seem to make it a priority to have hired real people with integrity that listen and take your needs into account. I walked into Countryside with the expectation of getting a used car, wanted a diesel and thought I'd have my way with my usual process. Not only was I taken with the Golf TDI, which I have a little crush on still (Only a few weeks old) but was convinced of it's worth after sitting down with Pat Ellis and crunching numbers regarding gas/diesel, yearly depreciation (next to nil in the first few years). I was given thorough information as to what I was getting myself into. It took some time to get the TDI and they looked and found what I wanted. After a week of owning it I was in an accident and VW was responsive, had referrals and helped me move through the time till my car was repaired and road ready. Pat Ellis, Bryan (head of parts) and Richard have been great. I've already referred a few people to Countryside. And the bagels are good. Elisabeth Treger More

Matt was respectful of my time and the vehicle that I was looking for. He did a terrific job communicating with me and had the car of my choice delivered to the dealership within a business day. Overall, looking for. He did a terrific job communicating with me and had the car of my choice delivered to the dealership within a business day. Overall, my experience was great and I am thrilled that I own a VW again. More

I was dreading buying a new car. I'd hoped to keep my 2003 Passat wagon for another 2 yeras, but these plans were dashed by some doofus who ran a red light. I hate the whole bogus back and forth of new 2003 Passat wagon for another 2 yeras, but these plans were dashed by some doofus who ran a red light. I hate the whole bogus back and forth of new car price negotiation. I elected to use the Costco Car Buying program, so found myself at Autobarn. I phoned in advance and talked to Les Brewer, who was pleasant and helpful. I found a great car (2012 VW GTI) and took delivery the same day. The process was transparent and effortless. I will definitely buy my next car there (though I hope to keep this one for a long time. More

Every part of my experience with this dealership has been exceptional and I am only a month old customer. I did not ever feel taken advantage of. The entire staff is constantly friendly and knowledgable. exceptional and I am only a month old customer. I did not ever feel taken advantage of. The entire staff is constantly friendly and knowledgable. I am also thoroughly enjoying my new vehicle. I would highly recommend this dealership to anyone; I already have. More

My experience with the dealership was great. I was treated very good by everyone at vw. Employees were very friendly and eager to help. The whole process went very smoothly. I would defintely recommen treated very good by everyone at vw. Employees were very friendly and eager to help. The whole process went very smoothly. I would defintely recommend this dealership. More

Barbara was a great person to deal with. Being my first car buying experience I was worried I would have to deal with pushy sales representatives. Barbara was extremely pleasant and helpful. Even after vis car buying experience I was worried I would have to deal with pushy sales representatives. Barbara was extremely pleasant and helpful. Even after visiting other dealerships I knew I wanted to come bach to the Autobarn. More

My salesperson was Barbara Gawlak - perhaps the most enthusiastic and eager (in a good way) salesperson I've dealt with over the years. Barbara did her homework and came to the table fully prepared to enthusiastic and eager (in a good way) salesperson I've dealt with over the years. Barbara did her homework and came to the table fully prepared to answer questions and make the buying experience a comfortable one. I would recommend Barbara to anyone looking for a new Volkswagen. More