The Autobarn Volkswagen of Countryside

A company is as good as its people that it employs. At Autobarn/Countryside this is very evidence. Your treated with respect with no high pressure tactic. From the General Manager(Richard) to the salespe Autobarn/Countryside this is very evidence. Your treated with respect with no high pressure tactic. From the General Manager(Richard) to the salesperson Elizabeth (Liz). She was very patience in explaining every detail about the auto from the test drive to the negotiation. Happy to say a negotiated price was agreed upon with Liz and happy to be part of the Autobarn/countryside family. PS: Liz handle her self very professional and was very knowledgeable about the product. She know how to made you comfortable with humor and love for people. More

After working with a dealer locally and negotiating the trade-in value of my previous vehicle and new 2013 Volkswagen CC, I returned a phone call I had received from Matt a couple of weeks earlier after in trade-in value of my previous vehicle and new 2013 Volkswagen CC, I returned a phone call I had received from Matt a couple of weeks earlier after inquiring with Costco about their Auto Buying program. Though I didn't necessarily know what the Costco "pre-negotiated" price would be for the vehicle prior to visiting the dealership, I informed Matt that we could either negotiate the deal absent of the Costco discount or with it, whichever was going to ultimately get the bottom line where I wanted it. I informed Matt where I wanted to be in terms of price, and was very impressed. They offered me substantially more for my trade-in than my local dealership, and were neck and neck with them in terms of the new vehicle's sale price. At the end of the day, the dealer I had previously bought two vehicles from lost the business due to not having the exact vehicle I wanted on their lot (Autobarn had the exact color, trimline, and interior I wanted) and having provided some of the poorest service I've ever experienced at a car dealer (These guys couldn't fix a ham sandwich, let alone a throttle body). I got the deal I wanted, and received professional and courteous treatment from start-to-finish. The follow-up post-sale has been tremendous, and I intend to have my AND my wife's Volkswagen serviced here in the future. The caliber of the service department remains to be seen, but I am hopeful that I will be singing their praises as much as I have the sale side of the transaction. In short - a dealer willing to negotiate, and one that does so in a professional and competent manner. Something that seems to be lost all too often in this business. More

Matthew was very nice,informative,attentive, and helpful. The process was very smooth, no-price haggling. Wham, bam, and I was out with new car. I love it. The process was very smooth, no-price haggling. Wham, bam, and I was out with new car. I love it. More

Another amazing experience. It's what keeps up coming back! Working with Liz and Anthony was awesome. We bought a car from Anthony 4 years ago, and it was great that he is still at the Autobarn. Liz d back! Working with Liz and Anthony was awesome. We bought a car from Anthony 4 years ago, and it was great that he is still at the Autobarn. Liz did a lot of leg work for us and kept us updated by phone...something that meant a lot! Thanks to the whole team...it really was a pleasure. And we LOVE our new car!!! More

Liz allowed us to complete most of our negotiation over the phone, and once at the dealership, she gave us her complete attention, explained all the features of the car I didn't know about, and worked with the phone, and once at the dealership, she gave us her complete attention, explained all the features of the car I didn't know about, and worked with me to get to a price I thought was fair. Everyone else seemed completely invested in my happiness while I was there, too--I was offered snacks and drinks more than 10 times, asked if I was being helped while I was alone for a minute, given a tour of the service department, etc. I felt like I had full run of the place, and that they valued my future business in the service department, too. More

I had a very good experience with this dealership and Elizabeth in particular. I had decided which car I wanted, down to the color and options, and set about locating it in the Chicago area. After comp Elizabeth in particular. I had decided which car I wanted, down to the color and options, and set about locating it in the Chicago area. After completing an online request for a quote, I was contacted by many dealerships. Only Elizabeth offered to find my exact vehicle for me right away, without trying to get me to come in and see which cars they had in stock. I appreciated that she found what I was looking for within an hour and gave me a realistic delivery date. Ultimately, it was the level of service that Elizabeth offered that led me to purchase the car at this dealership. More

Very satisfied customer. This is our third new car from The Autobarn VW of Countryside. Everyone is great! Shout out to Anthony, Richard, Jason, and Elizabeth Thank you all very much! The Autobarn VW of Countryside. Everyone is great! Shout out to Anthony, Richard, Jason, and Elizabeth Thank you all very much! More

Great service, couldn't have asked for more. Matt Lichosyt did everything he could to ensure my purchase went smoothly. The entire staff we met was knowledgeable and sincere, would absolutely recomme Lichosyt did everything he could to ensure my purchase went smoothly. The entire staff we met was knowledgeable and sincere, would absolutely recommend this dealer. If I need a new car in the future I will absolutely be looking to work with Matt Lichosyt, A+++++ More

Matt Lychosyt was the sales representative I worked with. He is the BEST! No words can describe his attitude. Mr Studzinski is the general sales manager and he was great too. They never gave up until I g He is the BEST! No words can describe his attitude. Mr Studzinski is the general sales manager and he was great too. They never gave up until I got the car that I wanted. I highly recommend this place because of these two individuals. More

Every one was extremely friendly and passionate about helping out all the customers that were there. I felt like I was in very good hands. The experience made me want to buy all my cars from The Autobarn helping out all the customers that were there. I felt like I was in very good hands. The experience made me want to buy all my cars from The Autobarn for the rest of my life! More