The Autobarn Volkswagen of Countryside

From the beginning to the end of the sales process, Barbara was professional, pleasant, enthusiastic and knowledgeable. I would highly recommend her to any of my friends. Barbara was professional, pleasant, enthusiastic and knowledgeable. I would highly recommend her to any of my friends. More

Sales staff were professional and friendly. They allowed me to test drive both cars I was interested in without a problem and gave me a good price for my trade in vehicle. me to test drive both cars I was interested in without a problem and gave me a good price for my trade in vehicle. More

Patrick was a great salesman! I get a lot of compliments on my car. The service department is wonderful too! I would definitely return the to this dealership when I need a new vehicle and I've also recomme on my car. The service department is wonderful too! I would definitely return the to this dealership when I need a new vehicle and I've also recommended to friends. More

Patrick was awesome. We bought our Jeep Commander from him and he was very very helpful. This was the first car we ever bought so this was a new process to us, and he was so helpful. We felt very secure i him and he was very very helpful. This was the first car we ever bought so this was a new process to us, and he was so helpful. We felt very secure in buying the car from him. We will definately recommend your dealership to anyone we know. Thank you for the wonderful service, and when it comes time for another purchase, we will definately come back to you. More

Eddie & Elizabeth were very nice,informative,attentive, and helpful. The process was very smooth and we received professional and courteous treatment from start-to-finish. nice,informative,attentive, and helpful. The process was very smooth and we received professional and courteous treatment from start-to-finish. The post buy followup has been great as well. More

I've had bad experiences at other dealerships but was treated with the utmost respect by the people at The Autobarn Volkswagen of Countryside. John spent a lot of time making sure he put me in the right treated with the utmost respect by the people at The Autobarn Volkswagen of Countryside. John spent a lot of time making sure he put me in the right car for me and my budget. He was patient, friendly, and gave us excellent advice that we intend to follow. At other dealerships I went to I was pressured and felt like they were constantly pushing me towards something they wanted rather than what I wanted. John was exceptional and making me feel comfortable and making sure we found the right car. More

John Gomes was honest and informative. He made my new purchase very easy. He walked me through all the features and options the car had and how they work. I did not feel pressured at all to make a purcha purchase very easy. He walked me through all the features and options the car had and how they work. I did not feel pressured at all to make a purchase. I left very satisfied with my transaction. More

My experience in purchasing a new TDI Sportwagon from Liz D. at the Autobarn was truly remarkable, especially when compared to 2-3 other dealerships in the Chicago area that were very frustrating and unprofe D. at the Autobarn was truly remarkable, especially when compared to 2-3 other dealerships in the Chicago area that were very frustrating and unprofessional experiences using the old car sales tactics and lacked followup up and follow through as promised. Since the TDI Sportwagon was a very difficult car to locate based on my desired features and color, I contacted several dealers in the Chicago area and found that the color/features were not available and was told that I needed to wait 3-4 months for the 2013 model year. I was very surprised to receive a call from Liz at the Autobarn who informed me that she had located 2 cars that met my criteria and that she would confirm availabiity and pricing in 1 day. Liz stay true to her word and located a car out of state that Autobarn would trade for and that the delivery would be approx 1 week. Autobarn actually flew a person to pickup the car and drive it back to Chicago in order to expedite delivery for me...truly going out of their way to satisfy my timing needs. Liz was very responsive, followed up when she said she would and kept me informed as to the delivery status of the car and she also negotiated a fair price for the car and extended warranty. She was truly a pleasure to work with and was very professional, friendly, and most importantly very responsive. Even though the Autobarn was not the closest dealer to my home, I would certainly have not issues purchasing another vehicle from the Autobarn. As a sales professional of 25+ years myself, I give Liz and A+ on her sales/customer service skills, as well as her knowledge of her product and the buying process that truly made my experience a very positive experience. Working with her manager and associate Matt who supported her also added to my positive experience in purchasing a car from the Autobarn. Great job Liz and team !!! More

This dealership and the people mentioned above were very couretous and knowledgable about every aspect of sales and finance. This is how the car buying experience should be!! Thanks!! couretous and knowledgable about every aspect of sales and finance. This is how the car buying experience should be!! Thanks!! More

I have never been a fan of the new car purchase / lease process...until now. Matt Lichosyt was very professional and a pleasure to deal with from the initial tire kicking to closing the deal. I definitel process...until now. Matt Lichosyt was very professional and a pleasure to deal with from the initial tire kicking to closing the deal. I definitely will refer friends and family to Matt in the future. Firas Al-Qahef handled the finance closing. He also was very professional and made the closing as painless as possible. More