The Autobarn Volkswagen of Countryside

Excellent Customer Service I was pleasantly surprised at the excellent customer service I received at my last (unplanned) visit. Since my car is new (under 3,000 miles), I was I was pleasantly surprised at the excellent customer service I received at my last (unplanned) visit. Since my car is new (under 3,000 miles), I was not familiar with an icon that suddenly appeared on my dashboard. I thought it might indicate a problem with a tire so I pulled over to check and everything looked fine. Since the icon did not go away, I thought it best to drive directly to my Subaru dealer to have them check it out. Sure enough......it was low tire pressure in one of my tires due to a nail. The service department was busy but was able to fit me in and fix the problem immediately. I was really surprised with the quick attention I received and the professionalism of the people I dealt with and best of all.....there was no charge! More

Great Communication and Staff My salesman, Hormis Korkis, was great to work with and had everything ready when I arrived. The finance manger was also pleasant and courteous. As I w My salesman, Hormis Korkis, was great to work with and had everything ready when I arrived. The finance manger was also pleasant and courteous. As I was purchasing my vehicle from out of state they made it as easy as possibe. More

Oil Change I called and got a same-day appointment. I just pulled up and waited for it to be done and went on my way. Pretzels and water in waiting area were g I called and got a same-day appointment. I just pulled up and waited for it to be done and went on my way. Pretzels and water in waiting area were greatly appreciated. More

Good Day I gave my rating because everything clicked from the start. My car was taken right away for servicing. The paperwork was brought to me in the waiting I gave my rating because everything clicked from the start. My car was taken right away for servicing. The paperwork was brought to me in the waiting area and the tech went over it with me an offered suggestions. My car was quickly serviced, washed and returned to me. Everyone was courteous and professional and I beat the rain home. More

Very good Very friendly and explained every thing Have regular updates during the process recommended additional service that will be coming up soon Asked me Very friendly and explained every thing Have regular updates during the process recommended additional service that will be coming up soon Asked me if I had any questions More

Great service Fast efficient and great service. Friendly staff. I would recommend this dealership to others even though I didn't purchase my Tiguan there. I would d Fast efficient and great service. Friendly staff. I would recommend this dealership to others even though I didn't purchase my Tiguan there. I would definitely go back there again More

As always great experience I have had such really good experiences at you dealership. I live in Chicago, but, return to you for all services. I could go to a closer shop, but, I I have had such really good experiences at you dealership. I live in Chicago, but, return to you for all services. I could go to a closer shop, but, I bought my vehicle at your location, and, feel loyal to you, because of the excellent care and service. More

Great service, great staff I really like to take my car to the Autobarn Suburu dealership for service. Knowledgeable service staff, open and honest in repair quotes and quick tu I really like to take my car to the Autobarn Suburu dealership for service. Knowledgeable service staff, open and honest in repair quotes and quick turnaround time. More

Great experience ! I went in for a one month 'check up' on my new Impreza and the whole experience was wonderful !I had several questions and concerns and the fella I de I went in for a one month 'check up' on my new Impreza and the whole experience was wonderful !I had several questions and concerns and the fella I dealt with could not have been more helpful. Relax in the nice lounge area [compete with snacks and beverages !] and my car was checked, serviced and washed in under the time I had been quoted ! I love this place, the people, the experience, the professionalism, all make for a great and easy time !! I would recommend this place to anyone and everyone !! More

Great staff and work Didn't realize that they were open later, which is fantastic news for me as my work schedule is not flexible. It takes me over 1 hour to get here from Didn't realize that they were open later, which is fantastic news for me as my work schedule is not flexible. It takes me over 1 hour to get here from my workplace but I will be back for sure. More