The Autobarn Volkswagen of Countryside

30 day check up Great service and a nice service center. Didn't quite know where to go when I first pulled up. need to have a sign if there isn't room in the bays. Great service and a nice service center. Didn't quite know where to go when I first pulled up. need to have a sign if there isn't room in the bays. More

Service dept Prompt service, very courteous, even though they were extremely busy. Answered all my questions. They were very thorough and knowledgeable. I would r Prompt service, very courteous, even though they were extremely busy. Answered all my questions. They were very thorough and knowledgeable. I would recommend them for on-going maintenance. More

Wheel alignment Other than union rules sending home at 4pm the only one capable of doing a wheel alignment, I had a good experience. Friendly service reps. Other than union rules sending home at 4pm the only one capable of doing a wheel alignment, I had a good experience. Friendly service reps. More

wonderful! always enjoy coming here. Great place to service your car. Great coffee too. I love my Volkswagen. I'm on my 9th one. Great hours. always enjoy coming here. Great place to service your car. Great coffee too. I love my Volkswagen. I'm on my 9th one. Great hours. More

Worst Service Department Ever Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor a Was quoted a price over the phone for a specific service in which I was very thorough in describing and a TSB was noted (gives exact amount of labor and parts required) but was billed a much higher price. They tried to say it was more money because the TSB was for warranty work and the general public pays more. This may be true but I was very knowledgeable and specific in my request. We ended up agreeing on a lower price I was okay with but not after paying $130 in rental car fees because we took so long on negotiations and loaner cars are rare here. They also scratched my car in the process. They paid for the repairs but it took a lot of phone calls to get paid. I spent a lot of time waiting around at this dealership and witnessed an untruth and a cover up. A customers car broke while under the care of the Service Department and they played dumb when a customer found the broken part. I witnessed the Service Advisor tell the porter to leave it alone because it was broken. The car wouldn't shut off!!!!!!!! The customer went all the way home and came back because his car wouldn't shut off!!! Who does such a thing!!!!!!!!??? Horrible More

My morning at Subaru I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken I had a good experience and have always been pleased with each and every visit to the dealership. My care is in a place I feel like I am being taken care of with respect and excellent service, I would and have recommended you to several friends. More

New brakes on my Audi A4 They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. They got me in on a weekend with no notice, and constantly kept me informed as to when the car would be ready via text. More

Very good experience. Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil ch Very courteous and professional. Comfortable and quiet place to wait. Staff agreeable to requests for neatness, such as no drips resulting from oil change. The work that was done was very thoroughly explained. More

Beautiful little 2017 Impreza ! We had a wonderful experience buying our new Subaru! Your salesperson Mario Nowik was awesome and he went over and above our expectations.We love ou We had a wonderful experience buying our new Subaru! Your salesperson Mario Nowik was awesome and he went over and above our expectations.We love our new impreza. More

Excellent new vehicle purchase experience! Alex, Marek and James were all very good to work with. They understood the vehicle that I was looking to buy for my son, the particular model (Golf, W Alex, Marek and James were all very good to work with. They understood the vehicle that I was looking to buy for my son, the particular model (Golf, Wolfsburg edition) that he wanted, and provided a fair price for the vehicle along with the extended warranty that I was looking.to add. No hype, no games, just a solid professional sales/finance experience. As I told them when we picked up the vehicle, I/we will be recommending them and the Autobarn to all of our friends and business associates for all of their future vehicle purchases. More